
Mercedes-Benz of Tampa
Tampa, FL
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My visit to Tampa MB Tampa MB is the best place to get my MB serviced; from the moment I stepped foot. My representative took excellent care of me and my car. The work wa Tampa MB is the best place to get my MB serviced; from the moment I stepped foot. My representative took excellent care of me and my car. The work was done in exactly one hour. There was a recall on the computer system to upgrade and the auxiliary battery had to be replaced and it was still under warranty, so I didn't have to pay anything. My car was washed and vacuumed. I waited in the lounge with a nice warm tea(free). I shopped for some merchandised that was on sale, which I needed and I could use. Above all, my advisor was just awesome. He explained everything very clearly so I didn't have any concerns whatsoever. Love going to the nice and very clean place including the restroom. Forgot to mention the polite gentleman who took my car before my advisor. More
Easy to do business with I was pleasantly surprised working with Larry Pfingsten (sales) and Mercedes Benz of Tampa. After trying to deal with my local dealership in Sarasota I was pleasantly surprised working with Larry Pfingsten (sales) and Mercedes Benz of Tampa. After trying to deal with my local dealership in Sarasota with disappointing results, I decided to call up to Tampa to look for my new S550. There were no shenanigans; no back and forth til they wear you down tactics-just a great deal with the service to back it up. I drove my new car home the next day. Last but not least, this dealership's work with the autistic community was very impressive and should be commended. I would highly recommend Larry and Mercedes Benz of Tampa. -Alisa Sarasota More

Kevin Cao/Jared White/Grace Imeh/General Manager Bob Excellent service from Kevin Cao/Jared White/Grace Imeh at Mercedes-Benz in Tampa, Florida. Amazing experience purchasing my first certified pre-owne Excellent service from Kevin Cao/Jared White/Grace Imeh at Mercedes-Benz in Tampa, Florida. Amazing experience purchasing my first certified pre-owned beautiful 2012 Silver Mercedes-Benz C-250. I enjoyed from my very first communication with Kevin, to the test drive, the overview financial discussion with Jared White, and the top to bottom review of all parts of the Mercedes-Benz with Grace Imeh. I enjoyed this experience so much that I will be returning in the near furture to purchase a Mercedes-Benz SUV. I loved the hospitality and overall experience. I will be using the concierge support and will be back for services to my vehicle every time. Your new lifetime Mercedes-Benz owner Rafael J Tiardo More
Top notch! Best service around. My service rep, Darrell, is the absolute best! Got me in for service and out in a brand new loaner quickly so I could get back t Best service around. My service rep, Darrell, is the absolute best! Got me in for service and out in a brand new loaner quickly so I could get back to work. I had an issue that occurred less than 3 weeks after my manufacturer's warranty expired and he took care of it. I can't say enough about how great the service always is at MB of Tampa. More
excellent as always service was excellent since using your service center I have not been disappointed. I travel almost 60 miles to get to MBT. Sure there is a MB dealer service was excellent since using your service center I have not been disappointed. I travel almost 60 miles to get to MBT. Sure there is a MB dealer closer to home, however I find there service center lacking compared to the personal service, and care Ive observed not only to myself ,but ive seen the staff go above and beyond to WOW. Since coming to MBT, Rick Greene makes me feel like family.....a brother from the same mother, I don't mean to sound mushy, my interaction with the service at his station, makes the trip worth it. This is written by a hospitality retiree. I take exception in knowing the real-deal and with Mr. Greene you can experience the WOW Sincerely, J.S. Green More
An experience worth sharing Before even arriving I was already treated with the best customer service that Mercedes Benz is known for by Bruno Santelli. Bruno went above and beyo Before even arriving I was already treated with the best customer service that Mercedes Benz is known for by Bruno Santelli. Bruno went above and beyond to makes sure not only my experience was pleasant but for my two daughters as well. He treated me like family and made me feel comfortable throughout the whole process. Mercedes Benz of Tampa did not only reach my expectations but exceeded them. More
Bolt in tire and bulb change Jaleel khan always provides us with the best customer service..!! Kudos..!! He always has friendly attitude and always makes time for his customers e Jaleel khan always provides us with the best customer service..!! Kudos..!! He always has friendly attitude and always makes time for his customers even if he's slammed. More
Service is good but loaner car never large enough I love the dealer and the people we work with on a regular basis. The only complaint I have is that they sell vehicles that seat more than 5 but loane I love the dealer and the people we work with on a regular basis. The only complaint I have is that they sell vehicles that seat more than 5 but loaners are never large enough. I could have the GLE with 3rd row or the Sprinter which seats 12 and we always get a 5 seater. We have 7 people in our family, 5 kids and two adults so its very inconvenient to take the car in for service if they need to keep over night or multiple days as the loaner car cant bring us all home or to and from places etc. So bottom line, love the dealer and the cars/sales/service but Mercedes as a whole needs to offer those with larger than 5 seaters the option to have a larger vehicle while their car if in for extended service. More
Simple service Exceeded expectations !!! I am a senior citizen and I've driven MERCEDES, Bmw ,or Porsche for the last 35 years. Rick Green is the best service adviso Exceeded expectations !!! I am a senior citizen and I've driven MERCEDES, Bmw ,or Porsche for the last 35 years. Rick Green is the best service advisor I've had. MERCEDES is fortunate to have people like Rick. More
Everything was handled professionly Because everything was handled. And service was done in a timely manner. the car was fixed and service done with no complaints. I would recommend this Because everything was handled. And service was done in a timely manner. the car was fixed and service done with no complaints. I would recommend this service department More