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Mercedes-Benz of Tampa
Tampa, FL
3,437 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,437 reviews
January 21, 2016
Fast & Professional Very positive first impression with service dept! New MB owner and was very pleased start to finish on my visit! Car was taken quickly for window ti Very positive first impression with service dept! New MB owner and was very pleased start to finish on my visit! Car was taken quickly for window tint & done very timely. More
by Cleo10
Verified CustomerEmployees Worked With
Jaleel Khan
January 21, 2016
FAST SERVICE DAVID VAUGHN PROVIDED ME SERVICE IN THE HIGHEST POSSIBLE WAYS. HE IS A NO NONSENSE PERSON WITH THE HIGHEST STANDARDS. NO MATTER WHAT THE PROBLEM MIGH DAVID VAUGHN PROVIDED ME SERVICE IN THE HIGHEST POSSIBLE WAYS. HE IS A NO NONSENSE PERSON WITH THE HIGHEST STANDARDS. NO MATTER WHAT THE PROBLEM MIGHT BE HE ALWAYS FINDS THE CORRECT ANSWER AND OR ACTION TO SOLVE THE PROBLEMS. IN SALES I WOULD RATE MARK GRAY AS THE BEST ALL AROUND SALES PERSON. HE'S A TEN IN ALL SALES AREA'S. WOULD NEVER ASK FOR OR LOOK FOR ANOTHER SALES PERSON.. More
by SCHERMAN1234
Employees Worked With
Mark Gray, David Vaughan
January 21, 2016
Service Great service on a Sunday. Bobby King helped me with new tires after a slashing incident in Beach Park early Sunday morning. Could have made the whole Great service on a Sunday. Bobby King helped me with new tires after a slashing incident in Beach Park early Sunday morning. Could have made the whole mess any easier. It was a pleasure working with him More
by MCFORHECZ
Employees Worked With
Bobby King
January 21, 2016
Above and Beyond as Usual Very attentive service, from beverages while you wait, to optimizing the use of your time, to making sure every detail is taken care of. It is a very Very attentive service, from beverages while you wait, to optimizing the use of your time, to making sure every detail is taken care of. It is a very friendly staff. If for no other reason, they make you feel like a valued customer. Not my first Mercedes, but first one from this dealership. Always took my car there for service based on the convenience and customer service. Very satisfied with the process. More
by bimmer convert
January 21, 2016
Fantastic Service Chris Simmons quickly and competently repaired my 2008 e320 Bluetec. I arrived with a laundry list of maintenance and repair items, all of which addr Chris Simmons quickly and competently repaired my 2008 e320 Bluetec. I arrived with a laundry list of maintenance and repair items, all of which addressed and resolved Thanks, Mike More
by DMCAMPBELL
Employees Worked With
Dustin Rogers
January 21, 2016
Customer care Wonderful customer care. Jaleel Khan was exceptional. My car was washed and vacuumed. I didn't have to wait that long to get it after service. Wonderful customer care. Jaleel Khan was exceptional. My car was washed and vacuumed. I didn't have to wait that long to get it after service. More
by ELPAM7USA
Employees Worked With
Jaleel Khan
January 21, 2016
Great service Usually shopping for a new car is a nightmare, having to sit for a considerable time while the salesman and his manager play the game ........back and Usually shopping for a new car is a nightmare, having to sit for a considerable time while the salesman and his manager play the game ........back and forth negotiating a price for the car. However, I can recommend this garage for their professionalism and swift negotiation process which was relatively painless, with both parties happy with the final deal. More
by andeeo.slf
Employees Worked With
Amaury Alvarez
January 20, 2016
Tampa Benz is how buying a car should be. It came to me gradually - I had just done something I never thought I'd do. How did this happen. My adviser Dave Dobin was not selling he was a gui It came to me gradually - I had just done something I never thought I'd do. How did this happen. My adviser Dave Dobin was not selling he was a guide through an experience. Could buying a car be fun - you are joining a club. I joined a club where the members and the professionals all want your experience to work for you. And, having that as an expectation is encouraged. The car & the purchasing process fit you. Not the other way. More
by DENNISZEREGA
Employees Worked With
Lea who taught me the vehicle systems has the gift. She knows when you know. And, has wonderful interpersonal skills., Jerry Cardine, Lea Beckley, David Dobin, David Vaughan
January 20, 2016
Rick Greene is phenomenal Rick Greene always takes great care of me and my vehicle. I appreciate his superior customer service. He consistently goes above and beyond what is ex Rick Greene always takes great care of me and my vehicle. I appreciate his superior customer service. He consistently goes above and beyond what is expected of him. I believe a promotion/raise is necessary. If Rick were not at MBOT I most likely would seek service elsewhere. More
by kndylkr
Employees Worked With
Rick Greene
January 20, 2016
Praise for a Job Well Done by Dan Polen I recently took my 350E Cabriolet in for repairs on a defective headlamp. My service representative, Dan Polen, did a great job What makes for a gr I recently took my 350E Cabriolet in for repairs on a defective headlamp. My service representative, Dan Polen, did a great job What makes for a great job? 1. Dan was responsive to my requests, in a timely and professional manner. 2. Dan recognizes that time is important to the Mercedes customer, and was diligent in getting me in and out quickly and effectively. 3. I needed a loaner car for this servicing, and Dan had it all arranged when I arrived with a minimum of time an effort needed to get me in the loaner and on my way. 4. Dan called as soon as my car was ready, and processed me the moment I arrived back at the dealership. 5. Finally, Dan made sure a checklist was completed reflecting all the precautionary inspections that were performed on my car. " THAT is true Mercedes-level service! -Richard Blau Tampa, FL More
by rblau0
Employees Worked With
Dan Polen
