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Mercedes-Benz of Tampa
Tampa, FL
3,437 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,437 reviews
January 22, 2016
Great Service Our service represnative, Dave Z, gives us great service. Keeps us informed and works with us to insure we get the services required to keep our three Our service represnative, Dave Z, gives us great service. Keeps us informed and works with us to insure we get the services required to keep our three Mercedes in top shape. We bought our cars from another delaer but because of Dave's service have now switched to MB of Tampa. More
by RGOOCH01
Verified CustomerEmployees Worked With
Dave Zupkosky
January 22, 2016
Excellent service experience Was having an issue with the steering wheel motor; it was replaced and is working great. Team was excellent. I showed up without warning (needed to co Was having an issue with the steering wheel motor; it was replaced and is working great. Team was excellent. I showed up without warning (needed to come in when it was happening); issue was quickly diagnosed. I received a loaner and was kept abreast of the repair. All good. More
by JMW268
Employees Worked With
David Vaughan
January 22, 2016
Jerry build repaired ML350 Liftgate strut was stuck at opened while operating, glad I found nearest dealership when I was in Tampa. Service department told me they can f ML350 Liftgate strut was stuck at opened while operating, glad I found nearest dealership when I was in Tampa. Service department told me they can fix it as replacement, After an hour, my car was ready to pickup. No charge under warranty coverage. So far so good. I came back to my home in Fort Myers ( 2 hours drove from.), And I found the replaced parts are not the same parts as I had before. Well, it's maybe OEM, but it looks upside down after installation, And they definitely looks like missing end caps on each end of all struts. They were very secured and tight covered end caps on the ends to protect the pins from strut, but now I can see all pins on each end, it looks like missing covers. Also, left strut is tightly installed, but the right strut is not like left side, feels little loose. I need to see service again when I have chance shortly. More
by ezrenew
Employees Worked With
Rick Acosta
January 22, 2016
Best car but experience by far!!!! Bruno Santelli is the absolute best sales man I've had the pleasure of working with. He took such good care of me and my unique situation and worked s Bruno Santelli is the absolute best sales man I've had the pleasure of working with. He took such good care of me and my unique situation and worked so hard to get me the price I was looking for with the monthly payments that I was comfortable with. Along with Matt who finished making my experience that much better. He is hilarious and makes sure you understand everything your doing before signing the dotted line. I would recommend Mercedes-Benz on Tampa to anyone that is looking for a great buy along with an amazing customer experience. More
by leetejeda26
Employees Worked With
Bruno Santelli, Matt De Coste
January 22, 2016
Service and Repair We have always used this dealership to purchase and maintain our vehicle. I am always pleased with the service, hospitality and concern for my vehicl We have always used this dealership to purchase and maintain our vehicle. I am always pleased with the service, hospitality and concern for my vehicle and myself. I am very pleased and want to thank the entire crew at Mercedes Benz of Tampa Bay. John Newkoop More
by JNEWKOOP
Employees Worked With
Ellen Tackett
January 22, 2016
Service Every time I bring my car for service I an treated with respect and kindness. Very good explanation on what is to be done and the time frame. Every time I bring my car for service I an treated with respect and kindness. Very good explanation on what is to be done and the time frame. More
by WTERLOP
Employees Worked With
Dave Zupkosky, Vito Bosco
January 22, 2016
Shining Stars Dave "Z", has always been great helping with updates, letting me know what needs to be done in a timely manner. Vito was very helpful with information Dave "Z", has always been great helping with updates, letting me know what needs to be done in a timely manner. Vito was very helpful with information about "Trading Up". Kudos to the dealership for having employees who care the customer. More
by JEB011
Employees Worked With
Dave Zupkosky, Vito Bosco
January 21, 2016
Great, informative service. When I arrived in the service tunnel I was greeted and told to go inside to see my service advisor. This was my first time here so when I walked in to When I arrived in the service tunnel I was greeted and told to go inside to see my service advisor. This was my first time here so when I walked in to the office I didn't know where to go and it seemed everyone was on the phone or helping someone. My ONLY negative about my experience here was that someone didn't say that they would be right with me. I stood there until I saw someone was free and introduced myself. From that point on it was a GREAT experience. Rick kept me informed and kept me updated about my repair. The lounge was very comfortable, they have a coffee bar and nice comfortable chairs. There was no hidden fee's and solid recommendations were made. More
by CHERYLELSHAER
Employees Worked With
Rick Greene
January 21, 2016
Mercedes GLE400 Mercedes GLE 400 was taken ahead of schedule and finished ahead of expected time for completion. Service was completed perfectly and vehicle was retu Mercedes GLE 400 was taken ahead of schedule and finished ahead of expected time for completion. Service was completed perfectly and vehicle was returned washed and detailed. Cary spent time showing me the finer points of my dream car the Mercedes GTs which I hope to own one day. More
by spbeau14
Employees Worked With
Cary Jedlovec, David Vaughan
January 21, 2016
Service Department Excellent Service Representative and drivers! My Service Rep responded immediately to my request and made sure that all of my service needs were take Excellent Service Representative and drivers! My Service Rep responded immediately to my request and made sure that all of my service needs were taken care of. Could not ask for more respectful or courteous drivers. More
by Jasmine7
Employees Worked With
Darrell Williams
