Mercedes-Benz of Tampa

Superior service! Juan Macias has been very helpful to us since day one, every time we need to service our car he always go above and beyond to cater to our needs, his Juan Macias has been very helpful to us since day one, every time we need to service our car he always go above and beyond to cater to our needs, his expertise and valued advise has help us to make sound decision on our present and future Mercedes Benz Automobile. He goes above and beyond to treat us as valued customer. More

Superior Service I received excellent service and was treated as a valued customer from the moment I called the dealership. Jaleel, my Service Consultant made a lastin I received excellent service and was treated as a valued customer from the moment I called the dealership. Jaleel, my Service Consultant made a lasting impression. I plan to make this dealership my choice for all my MB needs in the future! More

Wonderful customer service My car shopping experience was GREAT!! All of the Mercedes-Benz employees were helpful and friendly mannered.My sales associate Mark was very pleasant My car shopping experience was GREAT!! All of the Mercedes-Benz employees were helpful and friendly mannered.My sales associate Mark was very pleasant and gave us great service.I would recommend him to any friends or family. More

Kevin is the epitome of an excelled customer service rep Upon entering this very clean and pleasant facility; the customer see was a little lax. Stares instead of pleasant greetings. That changed upon meetin Upon entering this very clean and pleasant facility; the customer see was a little lax. Stares instead of pleasant greetings. That changed upon meeting Kevin. He was very welcoming, with the utmost professionalism. We've never met someone so knowledgeable about their products, and who takes pride in his work. Kevin was phenomenal in that he read our personalities and while not being pushy led us to the right SUV for me. Thanks so much for such amazing service with a smile. Kevin followed up to make sure we are pleased with vehicle and satisfied with other services; and absolutely we are. What an asset to your company, I'm thrilled you helped us in choosing the best vehicle for me and my first "brand new chic ride" we came with intention to buy a used car Thanks!! More

Kevin Cao = AWESOME! Sweet, respectful & very knowledgeable. We walked in to a clean dealership to drop off our CLK for a routine oil change...... Saw a gorge = AWESOME! Sweet, respectful & very knowledgeable. We walked in to a clean dealership to drop off our CLK for a routine oil change...... Saw a gorgeous S63 and then met Kevin... we asked many questions & he had all the answers.... to make a long story short...that same day, we traded in our CLK and left we a 2016 S63 AMG!!!! Kevin, thank you for all your help you are the BEST! More

Service A Service department employees are always professional and helpful. Dustin has been my service contact since he first started in the position, and I ap Service department employees are always professional and helpful. Dustin has been my service contact since he first started in the position, and I appreciate the manner in which he cares for his customers. He is a pleasure to do business with. More

Excellent Custormer Service Our new car purchase experience at Tampa Mercedes was very pleasant. We were a bit anxious and apprehensive about ?nance terms and car buying in ge Our new car purchase experience at Tampa Mercedes was very pleasant. We were a bit anxious and apprehensive about ?nance terms and car buying in general, having had a previously troublesome experience with our last car purchase at another dealership. Adil put us at ease immediately. He is a very approachable, friendly guy. Adil went to great lengths, and spent a considerable amount of time with us explaining our ?nancing options. He graciously answered all of our questions and explained the sales contract in every detail. Advil went out of his way to ?nd us an extremely bene?cial ?nance rate. Adil made every attempt to assure that we would leave pleased with the service he was providing, and that we would leave Tampa Mercedes satis?ed with our purchase and customer service. We actually had fun experience working with Adil. We left feeling very happy and good about our experience. Its nice to feel welcome. More

Professionalism I was thoroughly impressed with the MB Service staff at MB of Tampa. Recently while driving an unexpected instrument panel malfunction caused an unsch I was thoroughly impressed with the MB Service staff at MB of Tampa. Recently while driving an unexpected instrument panel malfunction caused an unscheduled visit to MB of Tampa. I had never been to a MB Service other than where I had purchased my vehicle. Two individuals; Service Advisor, David Vaughn; MB Service Sales (MB Parts/Accessories Shop) Barbara, refreshingly exhibited the highest levels of professionalism and customer service i had experienced from any company. David regularly kept me informed on the status of my vehicle and offered sound recommendations regarding MB care and future service. He personally hailed to loaner vehicle details walked me through what changes had been made to my vehicle and t Barbara's skills in my opinion would be more rewarding proved on the showroom floor. I shop in luxury shops regularly and no one made feel better in moderate priced MB merchandise than she. The fact everyone thoughts I work for Mercedes-Benz when I wear them is immaterial. Barbara Hawkins convinced me to spend hundreds on MB brand merchandise simply by listening attentively and providing her customer with what he asked for. Surprisingly when she did not have what I needed in Mens she convinced me to buy Ladies, something I've never done. Barbara took the time to Special Order products that where current but not in stock and she followed up to ensure it was delivered properly. If my recent visit to MB of Tampa is any indication of the level of service and professionalism I can come to expect? I say, YooHoo! More