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Mercedes-Benz of Tampa
Tampa, FL
3,437 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,437 reviews
January 25, 2016
Fast Friendly service Great service, very knowledgeable and courteous representatives, along with friendly atmosphere. We have always been explained service done to our Great service, very knowledgeable and courteous representatives, along with friendly atmosphere. We have always been explained service done to our car in a very concern manner and to our best interest. More
by PEARL810KNOX
Verified CustomerEmployees Worked With
Darrell Williams
January 25, 2016
Great experience. Great service experience. Comfortable and clean waiting area. Employees were pleasant and helpful from the time I drove in until I left. The car being Great service experience. Comfortable and clean waiting area. Employees were pleasant and helpful from the time I drove in until I left. The car being wash was a great extra. More
by BJKAZEM
Employees Worked With
Bobby King
January 25, 2016
Always Great Service Always a pleasant experience when visiting the service department. All of the service advisers are knowledgeable and helpful. They graciously provide Always a pleasant experience when visiting the service department. All of the service advisers are knowledgeable and helpful. They graciously provide a loaner car when repairs may take a long time. More
by OKBNBB
Employees Worked With
David Vaughan
January 25, 2016
service my experience is what you would expect from a 5-star dealer - everyone is accomidating and my service advisor (dave zupkosky) is excellent and knows w my experience is what you would expect from a 5-star dealer - everyone is accomidating and my service advisor (dave zupkosky) is excellent and knows what he's doing. More
by LANDERS7
Employees Worked With
Dave Zupkosky, George Martins
January 25, 2016
Great Service Service department was great. Took very good care of car and explained all things that were going to be done. Very friendly and answered all questio Service department was great. Took very good care of car and explained all things that were going to be done. Very friendly and answered all questions. More
by BHILL4U
Employees Worked With
Bobby King
January 25, 2016
Unprofessional Customer Service We had just purchased a Mercedes in December as a Christmas gift for our daughter and this was our first experience with Mercedes-Benz of Tampa servic We had just purchased a Mercedes in December as a Christmas gift for our daughter and this was our first experience with Mercedes-Benz of Tampa service department. When we arrived for our appointment, we were informed that our service adviser was assisting another customer and we were offered a complimentary drink from the café. At this time we were impressed. After receiving our drinks, we decided to look at the accessories. As we came around the corner, I noticed our adviser signal to another employee that he was leaving for lunch. I went to the customer service desk to ask for another adviser and was told that I had to find someone myself. As I walked down the aisle, everyone was on their phones, except for the gentleman at the end. When I explained my situation, he responded by telling me that he was not a service adviser. As I expressed my frustration, he agreed to find someone to assist us. As we walked back up the aisle, all of the advisers were still on their phones, until a gentleman at the end that was just returning to his desk agreed to assist us. Everything went smoothly after this. I was just surprised that our first adviser would leave us waiting while he went to lunch and I was even more shocked when I was told that I needed to find another adviser myself. Not what I expected from a Mercedes dealership. More
by NEWOWNER
Employees Worked With
Mike Nankovitch
January 25, 2016
Safety Recall and A Service Service was excellent. Car was repaired on time and all issues were taken care of. Dave was very polite and a pleasure to work with. Service was excellent. Car was repaired on time and all issues were taken care of. Dave was very polite and a pleasure to work with. More
by BKBORNICK
Employees Worked With
Dave Zupkosky
January 25, 2016
My service advisor Dustin The Tampa dealership is known through the .medical community for bad service. BUT.I have only receive SUPERIOR service from my advisor Dustin Rogers. The Tampa dealership is known through the .medical community for bad service. BUT.I have only receive SUPERIOR service from my advisor Dustin Rogers. Contacting him is easy..he works around my schedule ( I'm a busy physician who lives 15 miles away)., He is cordial..reliable....Hence i have recommended ypur dealerahip to all friends and colleagues. Please contact me w questions: drdastgir@yahoo.com. This review is over the top, but, I feel mercedes of Tampa needs to realize what an asset he is. More
by DRDASTGIR
Employees Worked With
Dustin Rogers
January 25, 2016
Excellent Customer Service! My wife and I have purchased or leased four vehicles from Mercedes-Benz, Tampa, Fl. We are pleased with the excellent customer service and knowledge o My wife and I have purchased or leased four vehicles from Mercedes-Benz, Tampa, Fl. We are pleased with the excellent customer service and knowledge of the entire staff, particular the Finance Director, Adil Zidouhia. Adil is knowledgable not only in his finance area but is equipped with product knowledge throughout the Mercedes product line. We appreciate his courtesy and availability anytime we need him. Sincerely, Terry S. McMillan More
by E3501
Employees Worked With
Adil (Adam) Zidouhia, Bob Net, Arnell Howard
January 25, 2016
Buying a GL350 Blue-Tec I personally dealt with at least 15 people at the dealership; porters up to the General Manager and to a person received the highest courtesy and help I personally dealt with at least 15 people at the dealership; porters up to the General Manager and to a person received the highest courtesy and help possible. It was the finest buying experience I've ever had; in any industry. I would recommend Mercedes Benz of Tampa without reservation. More
by Michigan Traveler
Employees Worked With
Bob Murray, Alex Johnson, Ron Surrette, Dave Zupkosky, Eric Gonzalez, Dan Willing, Jerry Cardine, Vito Bosco, Ron Wordon, George Martins, Antonio Marinez, Bobby King
