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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,438 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,438 reviews

May 19, 2019

Because of Brett we did not give up on Mercedes-Benz Brett was willing to go the extra extra mile to accommodate a long time Mercedes Customer who had been disappointed. His professionalism and enthusias More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean New employee is also very professional, energetic, accommodating and very nice. John Silver from Service is also great. If there is a problem he rectifies it and makes sure that the customer is satisfied. Thank you for always being there for us. , John Silvers, Brett Starling
May 20, 2019 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Brett was willing to go the extra mile. We hope you enjoy your G-wagon and the new S-450! Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager

May 09, 2019

Great sales and service experience!! Thank you Brett Starling and Mercedes-Benz of Tampa! I recently leased a new GLE from this dealership, and they were able to take care of all my remai More

by Ms. Dixon, Tampa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Acosta, Fernando Muniz, Brett Starling
May 14, 2019 -

Mercedes-Benz of Tampa responded

Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Brett worked his magic. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager

April 29, 2019

Rip off Bought a service contract $1800 and I didn’t want to use it because I decided to sell my car after a year they promised me a refund then changed their More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey Helenek
Apr 29, 2019 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to share your review. We appreciate you bringing this issue to our attention and I apologize for the lengthy delay you experienced during your service visit. It is our goal to consistently deliver an exceptional guest experience. I would like to speak with you further about this issue with your prepaid service. Please contact me at your convenience, so that we may work to provide you with the exceptional customer service our team is known for. Alex Glickman, General Manager, 813-580-5251

May 06, 2019 -

Shawn responded

Spoke to a manager on the phone and he asked me to stop by in person at the dealership and he will take care of the problem so I took a day off and stopped by The dealership and they didn’t resolve my problem what a shame I think this is the worst place to buy a car in a country.

March 01, 2019

Great Salesman I've worked with Cary on the Last 3 Mercedes I've purchased and I will say that he is one of the best salesmen I've had the pleasure of dealing with. More

by SMW4755
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary Jedlovec
Mar 11, 2019 -

Mercedes-Benz of Tampa responded

Thank you for visiting us at Mercedes-Benz of Tampa. We are happy that Cary is knowledgeable and easy to reach. If there is ever anything you need in the future, please let us know. Alex Glickman, General Manager

March 01, 2019

Mike's the best!!! I've know Mike for over 10 years, and he is probably the best service adviser that I've had the pleasure of dealing with in the 55 years that I've bee More

by SMW4755
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
Mar 11, 2019 -

Mercedes-Benz of Tampa responded

Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am happy to hear that Mike is the best service advisor. We look forward to working with you again. Alex Glickman, General Manager

February 28, 2019

Stephen King great service adviser! ?? Luv this dealership! I am always welcomed with smiles. Stephen King in service is an excellent service adviser. He always goes the extra mile fo More

by MZimm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen King
Mar 11, 2019 -

Mercedes-Benz of Tampa responded

I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Stephen is excellent and goes the extra mile. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager

February 26, 2019

First Time Mercedes Leaser I went into this luxury dealer not knowing what to expect since this was my first time getting into the luxury vehicle market. I met Simo, and was imm More

by JAG21979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simo and Ali, Noah Rais
Mar 11, 2019 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Simo didn't pressure you and Ali was courteous. If there is anything we can do for you in the future, please let us know. Alex Glickman, General Manager

February 25, 2019

Consistent service I've always been pleased with the service and repair work at MBTampa. Dave Z is a pleasure to work with, takes time to see that everything is done, an More

by Rcruise2b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Zupkosky
Mar 11, 2019 -

Mercedes-Benz of Tampa responded

I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Dave is a pleasure to work with. Please let us know in the future what we can do to assist you further. Alex Glickman, General Manager

February 21, 2019

Service My experience with Darrell Williams, was gratifying and informative, his business acumen is above reproach and his commitment to excellence was refres More

by Stiff1911$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
Mar 11, 2019 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Darrell was informative and his commitment to excellence was refreshing. Thank you for your business and we look forward to working with you again in the future. Alex Glickman, General Manager

February 20, 2019

Genuinely cared Joey was very considerate and had the ability to listen to each thing I had question about. Joey took immediate action. Service was exceptionally fast More

by JayPar75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Zupkosky, Joey Helenek
Mar 11, 2019 -

Mercedes-Benz of Tampa responded

Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that Joey was considerate and easy to work with. Also that Dave was attentive. We appreciate your business and if you need anything in the future, please make sure to let us know. Alex Glickman, General Manager

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