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Mercedes-Benz of Tampa
Tampa, FL
3,427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,427 reviews
April 01, 2016
Outstanding Service Ellen is fantastic!!! Great customer service. Very professional and caring. We also like the airport service. Great deal not having to pay for air Ellen is fantastic!!! Great customer service. Very professional and caring. We also like the airport service. Great deal not having to pay for airport parking. More
by Rdouglas
Verified CustomerEmployees Worked With
Ellen Tackett
April 01, 2016
Fantastic Care of an Aging MB I've taken my 2007 SL600 to MB of Tampa Bay for many years and have received nothing but honest, expert, and competent service and TLC for my favorite I've taken my 2007 SL600 to MB of Tampa Bay for many years and have received nothing but honest, expert, and competent service and TLC for my favorite sports car of all time. I discovered Dave Z. a few years ago and he is probably the best service advisor I've had during 20 years of owning MBs from numerous MB dealerships. He's friendly and knowledgeable, and takes a personal interest in making sure my car is running at its best. He explains things, gives me options, looks for ways to save me time and money, and simply does an excellent job. Dave Z. and MB or Tampa Bay get my highest marks! More
by REYNROB
Employees Worked With
Dave Zupkosky
April 01, 2016
First time customer At end of lease and couldn't reach a deal with old dealer, drove in to MB of Tampa and found what I needed. Great treatment for Jordan Ritter and sta At end of lease and couldn't reach a deal with old dealer, drove in to MB of Tampa and found what I needed. Great treatment for Jordan Ritter and staff there. First time MB driver and great help in getting me there. More
by agraves0
Employees Worked With
Jordan Ritter, Jared White, Lea Beckley
April 01, 2016
Things that were not needed for my car at this service. I always follow the required service that my cars have needed. However, this time there were two items that were done but were not necessary. 1. I I always follow the required service that my cars have needed. However, this time there were two items that were done but were not necessary. 1. I keep windshield fluid in my garage and take care of this regularly., and 2. I replaced the remote battery for my car entry just a few weeks ago and was charged for two new batteries that were not necessary at this time. If I knew this was part of the service I would have declined to have these two items done. All they had to do was ask. I know these were not expensive items, but still it was an annoyance. I spoke to my service agent (who I like very much and trust him) and he told me he would give me a credit the next time my car was in for service. I am only writing this because you asked. More
by SJCINC61
Employees Worked With
Dan Polen, Dan Polen
April 01, 2016
A good experience The work performed on our Sprinter RV was done well. Had a transmission situation that was addressed as well as a 12 month service. Mike, our Service The work performed on our Sprinter RV was done well. Had a transmission situation that was addressed as well as a 12 month service. Mike, our Service Advisor was pleasant, informative, and helpful. Will return for additional repairs and service in the future. More
by STONEY.STRONG
Employees Worked With
Mike Nankovitch
April 01, 2016
Warranty service Everyone was very friendly and helpful and efficient! Easy experience from the first visit where the problem was assessed and the part was ordered to Everyone was very friendly and helpful and efficient! Easy experience from the first visit where the problem was assessed and the part was ordered to the final one where the work was completed - With a lot of smiles - also, great beverage service while you wait More
by LIsa
Employees Worked With
Mike Nankovitch
April 01, 2016
Great experience! I really wasntbsurenabout getting a Mercedes, but the manager and my salesperson (DeAndre), took great care of me and found me the car I wanted at a p I really wasntbsurenabout getting a Mercedes, but the manager and my salesperson (DeAndre), took great care of me and found me the car I wanted at a price I could afford without being pushy and annoying. When I needed to bring it in for damage that occurred on the interstate, they worked with me to get it fixed affordable and confortably. They followed through with promises and didn't let me down! More
by JKROCCO
Employees Worked With
Bob Murray , Bob Net, DeAndre Sharp
April 01, 2016
Battery Malfunction Overall the experience was very positive from road side assistance through the return of my vehicle. Everyone was helpful and made a negative experien Overall the experience was very positive from road side assistance through the return of my vehicle. Everyone was helpful and made a negative experience positive. More
by CHRISFREY2000
Employees Worked With
Darrell Williams
April 01, 2016
Rick the service person did a great job Rick did a great job of getting the bodywork and the service work done They gave us a loaner car to use And I did exactly what they said for Rick did a great job of getting the bodywork and the service work done They gave us a loaner car to use And I did exactly what they said for the price they quoted More
by RICK20
Employees Worked With
Rick Acosta
April 01, 2016
In general our overall experience was satisfactory. Our Customer Service Representative did his best to assist us with a situation with our GPS navigation system. He offer a loaner car so that we could Our Customer Service Representative did his best to assist us with a situation with our GPS navigation system. He offer a loaner car so that we could leave our car for further consultation and observation. More
by ELYGIL13
Employees Worked With
Dave Zupkosky
