Mercedes-Benz of Tampa
Tampa, FL
Filter Reviews by Keyword
By Type
Showing 3,427 reviews
Excellent Knowledgable salesman not pushy and attuned to our needs. They were recommended by our good friend Frank Morsani. Both my wife and I bought Mercedez a Knowledgable salesman not pushy and attuned to our needs. They were recommended by our good friend Frank Morsani. Both my wife and I bought Mercedez and we both shared great experiences. More
Excellent service Last April 6 , 2016 , I brought my 2008 GL 450 for service since I have issues with the power steering wheel . After assessment on my vehicle , the se Last April 6 , 2016 , I brought my 2008 GL 450 for service since I have issues with the power steering wheel . After assessment on my vehicle , the service specialist Jaleel Khan found a lot of issues with the car and will cost a lot of money . He gave me several options and one of which is trading it for a newer one to avoid future costly repairs . I was referred to the sales department and without hassle , I was able to get a new car and went home happy . I have been coming to this dealership for the past 4 1/2 years and I love the people and especially the service . Would nightly recommend this dealership to my family and friends. More
Great customer service My visit to mercedes bez was because my vehical ha a eecall. Boby King was a great help. I majerus a no there appointment for following weekend to fix My visit to mercedes bez was because my vehical ha a eecall. Boby King was a great help. I majerus a no there appointment for following weekend to fix something on the car. More
Good job Bob (Net) Liked - A good first time visit and a great customer service (BZ) review to Bob! Did not like - car was a bit dirty after service. Liked - A good first time visit and a great customer service (BZ) review to Bob! Did not like - car was a bit dirty after service. More
Very professional service I really enjoyed the service .the service rep took care of us . From the moment we walked into the door until he escorted us out to a car. from the I really enjoyed the service .the service rep took care of us . From the moment we walked into the door until he escorted us out to a car. from the moment we walked into the door until he escorted us out to a car. The service people , they were prompt and thorough the whole experience was great including a free coffee And tea More
Service With a Personal Touch My vehicle has had more than its fair share of issues, and Dave always makes sure I am treated well when I come in for service. I still drive 45 minu My vehicle has had more than its fair share of issues, and Dave always makes sure I am treated well when I come in for service. I still drive 45 minutes to this dealership even though a new one recently opened just a few minutes from my home. I can't say enough about the facility and the 5-star service provided by Dave at MB of Tampa. Highly recommend. More
5 stars Very professional, no problem, pleasant experience. The problem was fixed while waiting and got to work on time. They also washed the car! The service Very professional, no problem, pleasant experience. The problem was fixed while waiting and got to work on time. They also washed the car! The service counsel was very competent and a pleasure to deal with. More
Light on dashboard As usual ELLEN Tacket my service advisor had it taken care of and as always she is so friendly and helpful...and believe me the place was so busy As usual ELLEN Tacket my service advisor had it taken care of and as always she is so friendly and helpful...and believe me the place was so busy More
Wonderful experience This is my first experience with Mercedes-Benz. They were very kind and professional. My advisor, Michael Dan Nankovitch did a great job! He explaine This is my first experience with Mercedes-Benz. They were very kind and professional. My advisor, Michael Dan Nankovitch did a great job! He explained to me what they were going to do and then explain to me what they had done. He also had them take care of an update that I was unaware of, which was nice. I was also very pleased with the shuttle service. Jason who drove me was a delightful man and I truly enjoyed my ride with him. I would absolutely recommend them to a friend ! More
Smart ForTwo warranty Great customer service for warranty work on my 2013 Smart. I appreciated that the service rep didn't try to lump in a bunch of "oh you need this done Great customer service for warranty work on my 2013 Smart. I appreciated that the service rep didn't try to lump in a bunch of "oh you need this done today" extras. He was honest suggesting we would require some work/service in the future and pointed it all out. I was loaned a new Smart for the day as well. BTW kudos to them for the Café waiting room. It is run by people with Autism and offers great (free) coffee and reasonably priced quality snacks. Comfortable chairs and a nice large screen TV are also provided. Made the hour plus wait pleasant. More