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Mercedes-Benz of Tampa
Tampa, FL
3,427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,427 reviews
April 11, 2016
Great experience purchasing first Mercedes! From the moment I stopped in to test drive a new GLE, to the time I drove my new GLE off the lot was an amazing experience. Gary Green was truly a pl From the moment I stopped in to test drive a new GLE, to the time I drove my new GLE off the lot was an amazing experience. Gary Green was truly a pleasure to do business with. He went above and beyond to make sure we were kept informed once we placed the order and was available any time to answer our questions. He is very professional, polite, and he made us feel like we had a new home with MB. Jerry Cardine took care of the finance portion of our purchase and he was very friendly and thorough as he guided us through the process. And thanks for letting us use your office to complete our loan! Grace Imeh was our Product Concierge and she was also a pleasure to work with. Very friendly and personable. She showed us features of the vehicle we didn't even know it had. What a great surprise! We were very impressed with the entire MB team!. More
by cjmb2016
Employees Worked With
Jerry Cardine, Gary Green, Grace Imeh
April 11, 2016
Ellen Tackett is terrific! Ellen Tackett is the best service writer I've encountered in many years of dealing with car repairs at a variety of dealerships! She's thoughtful, co Ellen Tackett is the best service writer I've encountered in many years of dealing with car repairs at a variety of dealerships! She's thoughtful, courteous, and trustworthy. That is, I trust that she will do the right thing for me while still looking out for her employer. That's not easy to do, in my opinion. Thanks, Ellen! Dan M. More
by DMOLONY
Verified CustomerEmployees Worked With
Ellen Tackett
April 11, 2016
Service I had my window replaced only to discover it was replaced with a cracked window. They immediately went out of their way to correct the unfortunate I had my window replaced only to discover it was replaced with a cracked window. They immediately went out of their way to correct the unfortunate issue and made sure I was provided a car to use while it was being repaired. a pleasure working with Dustin and the team. More
by MJSUGAR
Employees Worked With
Dustin Rogers
April 11, 2016
Window Calibration From start to finish everything was outstanding. It's hard to improve on perfection so keep up the great work and let's have hot dogs and hamburgers t From start to finish everything was outstanding. It's hard to improve on perfection so keep up the great work and let's have hot dogs and hamburgers this summer. More
by JMLUNDY1
Employees Worked With
Dan Polen
April 11, 2016
Service excellance Dave Z gives us excellent service and advice. We purchased our cars from Crown in the past but because of Dave's response to our needs we will switch Dave Z gives us excellent service and advice. We purchased our cars from Crown in the past but because of Dave's response to our needs we will switch to MB of T More
by RGOOCH01
Employees Worked With
Dave Zupkosky
April 11, 2016
Excellent Everything was great very friendly and helpful, I'm very satisfied , I can't complain about nothing. And I like to come back again and again . Thank Everything was great very friendly and helpful, I'm very satisfied , I can't complain about nothing. And I like to come back again and again . Thank you everyone. More
by CHADISIMO
Employees Worked With
Bobby King
April 11, 2016
Not a good as expected The service associate was excellent and took care of the issues that were wrong with the car. However, the team that washed the car and cleaned the in The service associate was excellent and took care of the issues that were wrong with the car. However, the team that washed the car and cleaned the interior did a very sloppy job. They always leave the outside of the car with multiple areas that are not cleaned at all. There were also multiples areas inside the car that were not vacuumed at all. More
by LP
Employees Worked With
Dan Willing
April 11, 2016
Diappointed at first, but then the sitution was corrected. I had called Wesley Chapel Mercedes about having the EGR valve repaired on my Sprinter & was quoted a price for the part. They did not have it in sto I had called Wesley Chapel Mercedes about having the EGR valve repaired on my Sprinter & was quoted a price for the part. They did not have it in stock & told me that Tampa Mercedes did. I called Tampa, was quoted the same price for the part, told it was about a 1 hour repair. Made an apt for Sunday, arrived at the dealership only to find out that there was not a Sprinter mechanic on duty. But, there was a mechanic who could do the repair. The diagnostics was quoted at $150 (never mentioned during the call). Bobby King called me a couple hours later to tell the part would be $495 (I had been quoted $418 on both my calls to Mercedes as well as Jerry Ulm Dodge). The repair would be about 3 hours. I was very unhappy with the obvious increase in not only the price of the part, but the repair time as well. In the end the price of the part was adjusted and Bobby was kind enough to give a 10% discount on the repair. Even though it ended up costing me more than originally expected, I was very satisfied with the understanding and attempt to rectify the situation. More
by MARESOLCC
Employees Worked With
Arnell Howard, Bobby King
April 11, 2016
Good experience with the sale rep Great service that they provide to me . I'm super excited about my new vehicle. And definitely will recommend it to friends the experience was on poin Great service that they provide to me . I'm super excited about my new vehicle. And definitely will recommend it to friends the experience was on point More
by gabillaleandro
Employees Worked With
Jared White, Jackie Catania, Rick Greene, David Dobin
April 11, 2016
I love Mercedes of Tampa This is my 6th car so far! I love the product and the staff!! I will continue jt shop there from now on. Thank you!! This is my 6th car so far! I love the product and the staff!! I will continue jt shop there from now on. Thank you!! More
by Bcamareno
Employees Worked With
James Berger, Vito Bosco
