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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,427 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,427 reviews

April 12, 2016

Totally Professional Moving to a new location and finding a comfortable service representative can be unnerving. Dan Polen and Hazel Vance really have made this too easy! More

by DEJASIRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Polen, Hazel Vance
April 12, 2016

2016 GLC 300 Had a few issues with the finance department but the general manager, Zach, came through at the end and was very service oriented and made the deal g More

by gerard.depace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Cardine
Apr 12, 2016 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to share your experience with me and the rest of our team here at Mercedes-Benz of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Zach came through in the end, despite inital issues. Please don't hesitate to reach out if you have any questions or need anything else. Bob Murray, General Manager

April 12, 2016

Great experience They do a great job at the service center. I enjoy being able to work using the wireless and having the coffee bar available is a nice touch. More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Acosta
April 12, 2016

Great Service Great service from Jonathan Welty. I would recommend everyone buy their new car from him. This was my second translation with him. Love that you can b More

by thomas.belsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Welty
Apr 13, 2016 -

Mercedes-Benz of Tampa responded

I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Jonathan provided great and fast service. Please let us know in the future what we can do to assist you further. Bob Murray, General Manager

April 12, 2016

An Outstanding Professional Jonathan was absolutely superb in assisting my wife and I select a new 2016 Mercedes GLC 300. He was extremely professional, sincere and good natured. More

by odessarider
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Welty
Apr 13, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am happy to hear that Jonathan was professional, sincere, and superb. If there is anything we can do for you in the future, please let us know. Bob Murray, General Manager

April 12, 2016

Great dealership Started out rough but Mercedes Benz of Tampa came through and kept their word! Their whole team was great. Deandre, Grace, Jerry and James this is my More

by blauvelt70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Concierge, James Berger, Jerry Cardine, DeAndre Sharp
April 12, 2016

I picked up a new GLE 400 that I ordered The process of just picking up and doing the paperwork took 4 hours, and we had company at the house for diner I had no idea it would take this lon More

by tsaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno
April 12, 2016

RIPPED OFF BIG TIME Warrenty 2011 Sprinter. I bought this vehicle from Mercedes-Benz of Tampa. THE PLACE CHARGED ME $153 TO TELL ME THE STUTS ARE BAD. I just bo More

by JLZAP10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Polen
Apr 13, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your feedback and I apologize for any frustration you have experienced with our service department. Our customer’s satisfaction is what matters to us and I would like to speak with you further regarding the issue and to hopefully regain your trust. Please contact me directly at your earliest convenience. Bob Murray, General Manager, 813-580-5251

April 12, 2016

Excellent service Great service. All the staff was helpful and knowledgeable. We spoke to them over the phone and everything was ready when we reach there. Signed the More

by GAGAN Bhanot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cao, Bruno Santelli, Brett Tatum
April 12, 2016

Leasing new car My sales associate went above and beyond to get me everything I wanted in my new car for a price I was happy with. Vito Bosco took very good care of u More

by DEANNAAGNELLO49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Bosco, Chris Cooprider
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