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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,427 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,427 reviews

April 15, 2016

Great service and timely Brought my S550 in for Schedule A service - service performed in time frame stated by service and car came back nice and clean - great job More

by DOUG.ROBBINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Net
April 15, 2016

Best dealer in Tampa! They were amazing! Customer service was excellent and the dealership was beautiful! Julian did everything possible to get me in the car I wanted and t More

by ambernicole0711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Burt, Mark Sheets
April 15, 2016

Service Bob Net was at his usual professional self despite the problems with getting my vehicle back from the Service Department. Three hours for an oil chan More

by MIKLBATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Net
April 15, 2016

a horrible experience experiment the experience I experienced at this Mercedes dealership was DreadfulMcCue's lost my money was taken from me and nothing was told about the More

by LORENZO031988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zack Kelley, James Berger, Ron Wordon, Rick Greene, Tom Fallon, Brett Tatum, John Winters, Ed Khaffaf
Apr 18, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your feedback and I apologize for any frustration or miscommunication you have experienced with our service department. Our customer’s satisfaction is what matters to us and I would like to speak with you further regarding the issue and to hopefully regain your trust. Please contact me directly at your earliest convenience. Bob Murray, General Manager, 813-580-5251

April 15, 2016

service was excellent as expected. My service Advisor 807520 Christopher LoMant were the best. Very Kind, pleasant person and care about his customers Straight forward very profession More

by GAYNELL326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher LoMant
April 15, 2016

Valve body/Conductor plate Finally, a mercedes dealership whos techs. really know what they are talking about. I wish they were closer to my location. valve body works excellent More

by NICKWILSON303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Vaughan
April 14, 2016

good work good price work done as scheduled and on time never have problem with parts or service Service adviser discuss service required and it would take to repair More

by SAYERS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Freedman, Dustin Rogers, Dan Willing, Claudio Lindin
April 14, 2016

Thanks for going the extra mile. Thanks so much to Dustin Rogers and the Service Department for troubleshooting our electrical problem so quickly and then delivering our car to us in More

by REMINTHORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rogers
April 14, 2016

interior lights i came to Tampa for service because i was not happy with the answers i got from Wesley chapel dealership. i went there first to have them fix a proble More

by GTKAMAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Acosta
April 14, 2016

Another great experience with Dustin As usually, Dustin provided us with great service, updated us regarding the status of our Sprinter as it went through the service process and was comp More

by jjcthe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rogers
Apr 14, 2016 -

Mercedes-Benz of Tampa responded

Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that Dustin provided you with great service. We look forward to working with you again. Bob Murray, General Manager

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