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Mercedes-Benz of Tampa
Tampa, FL
3,427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,427 reviews
April 23, 2016
car service Eric is very helpful, knowledgeable and courteous . having a loaner car made it less stressful.This time couldn't find the problem, but problem are do Eric is very helpful, knowledgeable and courteous . having a loaner car made it less stressful.This time couldn't find the problem, but problem are documented for future car service. More
by MASC242
Verified CustomerEmployees Worked With
Eric Gonzalez
April 23, 2016
Purchase of GLA250 After much research, I recently purchased my first Mercedes, a GLA250. I absolutely love my new car. Arnell Howard was a pleasure to work with, he hel After much research, I recently purchased my first Mercedes, a GLA250. I absolutely love my new car. Arnell Howard was a pleasure to work with, he helped my husband find exactly the car I was looking for. The dealership is beautiful, with a focus on keeping customers happy. Jerry Cardine in the finance department was able to find us a better interest rate than we had calculated, a plus! I especially enjoyed the concierge service upon taking delivery, it was great to have a knowledgable team show me all of the features of my new vehicle. I highly recommend Mercedes of Tampa. More
by Lherbert
Employees Worked With
Jerry Cardine, Arnell Howard
April 23, 2016
First service on Sprinter(Itasca Reyo RV) and change oil Job was done w/recalls as well. We were charged for a rubber seal missing on the gauge and that vehicle has never been serviced anywhere else, before? Job was done w/recalls as well. We were charged for a rubber seal missing on the gauge and that vehicle has never been serviced anywhere else, before? We also were offered a free washing, waited for 45 minutes and the vehicle came out without being washed. Can we qualified that of poor service? More
by MR.ROY
Employees Worked With
Bobby King
April 22, 2016
Best service ever The best service 5 stars. Great experience Good attention Nice Great smile Beautiful place. Good transportation. Airport service. Best loca The best service 5 stars. Great experience Good attention Nice Great smile Beautiful place. Good transportation. Airport service. Best location. Best of the best. 100% good More
by jake2300
Employees Worked With
Lea Beckley
April 22, 2016
In and out Made appointment online for early morning drop off. Very smooth reception and fast/detailed discuusion of what needed to be done. Got me in courtesy c Made appointment online for early morning drop off. Very smooth reception and fast/detailed discuusion of what needed to be done. Got me in courtesy car and kept me up to date on seevice. Returned to shop, dropped off courtesy car, paid for service and went over what was done. So nice. More
by MONGEO0921
Employees Worked With
Ellen Tackett
April 22, 2016
Professional and convenient The service was completed quickly and correctly! It was a good experience! Rick Acosta in the service area was friendly and provided great customer se The service was completed quickly and correctly! It was a good experience! Rick Acosta in the service area was friendly and provided great customer service! More
by STEPHANIEPACKRALL
Employees Worked With
Rick Acosta
April 22, 2016
Part of the family A small plastic part on my 2002 SL500 Silver Arrow broke, just normal wear and tear. I called my service advisor, Dave Z. He chased down the part an A small plastic part on my 2002 SL500 Silver Arrow broke, just normal wear and tear. I called my service advisor, Dave Z. He chased down the part and worked with the parts department to get the part in. I expected a long delay because of the age of the vehicle and the minor nature of the part. Less than a week and the part is installed! I feel like part of the family! Thanks to Dave and the guys in the parts department. More
by SSHELANSKEY
Employees Worked With
Dave Zupkosky
April 21, 2016
Excellent service! Wonderful! Rick was careful to make sure my issues were taken care of. I would recommend him to others. I will bring my car back to him. Wonderful! Rick was careful to make sure my issues were taken care of. I would recommend him to others. I will bring my car back to him. More
by sally.fox
Employees Worked With
Rick Acosta
April 21, 2016
Painless and Memorable This was my 3rd and hands down best experience purchasing a vehicle. Kevin was very knowledgeable about all of the dealerships inventory and quickly f This was my 3rd and hands down best experience purchasing a vehicle. Kevin was very knowledgeable about all of the dealerships inventory and quickly found the exact vehicle I was looking for. At no time did I feel pressured or misled as Kevin is truely there for the customer. He even threw in a hat! ;) I will be doing all of my car buying through him in the future. More
by Tim Hileman
Employees Worked With
Kevin Cao
April 21, 2016
Great experience Exterior mirror was bumped causing the blinker not to function properly. It was repaired within two hours and a service recall was done as well. Exterior mirror was bumped causing the blinker not to function properly. It was repaired within two hours and a service recall was done as well. More
by BEV_JO_HOWARD
Employees Worked With
Chris LoManto
