Mercedes-Benz of Tampa
Tampa, FL
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My sales representative David was easy to do business with Great service over all David helped us find the right car for me, he was very helpful. Met with the manager who helped in nogotiating the price. I Great service over all David helped us find the right car for me, he was very helpful. Met with the manager who helped in nogotiating the price. I like the free car washes and the cafe. Dealership is really clean and inviting More
New Vehicle Gary was very helpful without using a hard sell approach. Everything was very low key and pleasant. All the people we worked with added to the pleas Gary was very helpful without using a hard sell approach. Everything was very low key and pleasant. All the people we worked with added to the pleasant experience. Working with Mike is definetly a major reason for us returning to this dealership fo ra new vehicle. More
Amazing service department Dave z is one of the best in the business he is caring and professional and follows up very well Thank you Dave z thank you Dave z is one of the best in the business he is caring and professional and follows up very well Thank you Dave z thank you More
My purchase I had a trade in and from start to finish, the staff were professional and personable. This dealership always work with you and care what your likes I had a trade in and from start to finish, the staff were professional and personable. This dealership always work with you and care what your likes and dislikes and your comments. Best dealership yet. More
Excellent experience Had an excellent experience with Dan Willing in the service department. Took car of my car like it was his own and was sure to contact me with any new Had an excellent experience with Dan Willing in the service department. Took car of my car like it was his own and was sure to contact me with any new update while it was in service More
Scheduled service A I always receive very personalized top-quality customer service from Ellen Tackett. In addition to Ellen, I trust any & all who work on my car to als I always receive very personalized top-quality customer service from Ellen Tackett. In addition to Ellen, I trust any & all who work on my car to also be top-quality as well since I know nothing about the how-to's of maintenance of my vehicle so 'trust' is a must! More
Vehicle service From the time I arrived, to getting signed in, to getting my car back was a very speedy and pleasant expierience. Thank you for servicing my vehicle. From the time I arrived, to getting signed in, to getting my car back was a very speedy and pleasant expierience. Thank you for servicing my vehicle. More
Hello operator Repeatedly now, for the last month or so, the operator when you call the dealership, does not introduce themselves, if the service person you are call Repeatedly now, for the last month or so, the operator when you call the dealership, does not introduce themselves, if the service person you are calling for is not at their desk, they say "Dan is not at his desk". OK! This is not very helpful. Is it just so strange now. Dan Willing is fantastic but the operators....not so much. I would like: Good morning! Thank you for calling Mercedes Benz of Tampa Bay. (Person's name) here. How can I help you? More
windows not working properly I called Rick in the morning to report that my windows would not stay rolled up. He said to bring the car right over. He was able to get me in and o I called Rick in the morning to report that my windows would not stay rolled up. He said to bring the car right over. He was able to get me in and out in less than an hour. There was a problem with the computer code for the power windows. I was very satisfied with the way I was treated. Thank you Rick. More
World Class Service I was looking to do lease trade in on a Volkswagen with a factory recall on it. The dealership made the whole experience easy from start to finish. No I was looking to do lease trade in on a Volkswagen with a factory recall on it. The dealership made the whole experience easy from start to finish. Noah (sales dealer) was very patient with no pressure and made me feel comfortable while I chose the right vehicle for my need . He made me feel like I was priority . Then the dealership exceeded my expectations again in thier finance department with manager Anthony and Jared both men were patient , fast, efficent, and professional with getting me into the best payment option for my budjet . I absoluetly love my Nissan Altima and know that Mercedes-Benz of Tampa will always be my first choice. I will recommend them to everyone I know for the world class service they provide. More