Mercedes-Benz of Tampa
Tampa, FL
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Mike is a great service rep We had some issues with our car that created challenges for Mike. He was extremely professional and did everything possible to make our experience the We had some issues with our car that created challenges for Mike. He was extremely professional and did everything possible to make our experience the best it could be. More
Great service, value, and people! Worth the trip from Lakeland! James and Lamar worked hard to find me the exact GLC that I wanted. I picked it up an hour before closing time on a Sa Worth the trip from Lakeland! James and Lamar worked hard to find me the exact GLC that I wanted. I picked it up an hour before closing time on a Saturday and the dealership was packed. Grace went over the important features on my car until I could meet with finance department. She was great to work with and she even taught my 11 year old several features when I was completing the paperwork. Jared spent extra time to make sure I got the best financing deal possible, even though it was late on a Saturday night and the dealership was already closed. It's unusual to have such a pleasant experience when buying a car and I would definitely recommend them. I can see why they sell so many Mercedes! More
Second purchase This is my second auto purchase with Mercedes Benz of Tampa . It's a pleasure to worth with the employees of this dealership to the point that I haven This is my second auto purchase with Mercedes Benz of Tampa . It's a pleasure to worth with the employees of this dealership to the point that I haven't bother pricing an auto, at a new much closer dealership to my home . More
Best experience ever! Great customer service very professional and respectful of my time. Joey Helenick is the best! He helped me from beginning to end everything down to a Great customer service very professional and respectful of my time. Joey Helenick is the best! He helped me from beginning to end everything down to all the bumper to bumper details on how to work every single button inside and outside of my new car. Would recommend all my family and friends. More
Service A I was able to get an appointment quickly. The Eric was very accommodating. He kept me updated on the service I was getting. The space was clean. I was able to get an appointment quickly. The Eric was very accommodating. He kept me updated on the service I was getting. The space was clean. More
Amazing Service The Staff at Mercedes is excellent! Although my regular service adviser, Dustin, set up the appointment, he was unavailable when I arrived. Dan and t The Staff at Mercedes is excellent! Although my regular service adviser, Dustin, set up the appointment, he was unavailable when I arrived. Dan and then Eric filled in beautifully. My husband is a long term BMW owner and is thinking of switching because of the quality of service I receive from Mercedes Benz of Tampa and in particular Dustin Rogers. If I have a question about anything with my car, I can txt my regular service adviser, Dustin, and he always responds within minutes with an answer, and not a flippant answer, but a thoughtful, conscientious response. I never thought I would say it, but I totally trust a car dealer to give me honest advice. Additionally, the actual repair or service is always done quickly and correctly. More
battery replaced my service rep Ellen is always the best. She lets me know the status of the service and the estimated completion time. always fills me in on the det my service rep Ellen is always the best. She lets me know the status of the service and the estimated completion time. always fills me in on the details. More
Good Repair Ridiculously Priced Replaced transmission conductor plate. Repair seemes to have been done correctly, as it should have. David Vaughn was very nice and professional but t Replaced transmission conductor plate. Repair seemes to have been done correctly, as it should have. David Vaughn was very nice and professional but the charges were totally unreasonable. They even have a $50 "shop supplies" fee which is just a way to get more money from you, even though they charged top dollar for every single item associated with the repair. I was stuck and needed to bring the car back to NY in two days and they knew it. More
My experience as always excellent Because I am an Honest person., the service and quality of work has always been the best/ This is one of the reason why I am a Mercedes-Benz car own Because I am an Honest person., the service and quality of work has always been the best/ This is one of the reason why I am a Mercedes-Benz car owner for many years / Also the Incredible History of Innovation / More
Great Service David Vaugn is our service adviser on both vehicles we purchased from Mercedes of Tampa. David is on the ball. He takes care of us and our cars as t David Vaugn is our service adviser on both vehicles we purchased from Mercedes of Tampa. David is on the ball. He takes care of us and our cars as though we had bought the most expensive cars in the dealership. Repairs are done when David said they would be done. Sure, there may be a less expensive option, but that's irrelevant. This is the best value I've experienced. I wouldn't hesitate to buy another car here and would recommend this shop to anyone with a Mercedes or Porsche needing maintenance or repairs. More