Back

Mercedes-Benz of Tampa

Tampa, FL

4.0
3,427 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

Directions

By Type

Showing 3,427 reviews

May 10, 2016

Mike is a great service rep We had some issues with our car that created challenges for Mike. He was extremely professional and did everything possible to make our experience the More

by sfletcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
May 10, 2016

Great service, value, and people! Worth the trip from Lakeland! James and Lamar worked hard to find me the exact GLC that I wanted. I picked it up an hour before closing time on a Sa More

by LISA H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared White, James Berger, Lamar Lewis, Grace Imeh
May 10, 2016

Second purchase This is my second auto purchase with Mercedes Benz of Tampa . It's a pleasure to worth with the employees of this dealership to the point that I haven More

by Ann
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared White, Jaden Batten, Tom Fallon, Frank Vazquez
May 10, 2016

Best experience ever! Great customer service very professional and respectful of my time. Joey Helenick is the best! He helped me from beginning to end everything down to a More

by NikkiP813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Bosco, Joey Helenek
May 09, 2016

Service A I was able to get an appointment quickly. The Eric was very accommodating. He kept me updated on the service I was getting. The space was clean. More

by jldennard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez
May 09, 2016

Amazing Service The Staff at Mercedes is excellent! Although my regular service adviser, Dustin, set up the appointment, he was unavailable when I arrived. Dan and t More

by CYHAMILTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rogers, Eric Gonzalez, Dan Willing
May 12, 2016 -

Mercedes-Benz of Tampa responded

I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that Dustin is responsive, thoughtful, and quick. Please let us know in the future what we can do to assist you further. Bob Murray, General Manager

May 09, 2016

battery replaced my service rep Ellen is always the best. She lets me know the status of the service and the estimated completion time. always fills me in on the det More

by JSCANEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellen Tackett
May 09, 2016

Good Repair Ridiculously Priced Replaced transmission conductor plate. Repair seemes to have been done correctly, as it should have. David Vaughn was very nice and professional but t More

by DavidKornreich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Vaughan
May 10, 2016 -

Mercedes-Benz of Tampa responded

David, Thank you for your review of our dealership. I am pleased to hear that David is nice and professional, however, I do apologize for any negative experience you had with our service center. Our service center offers very competitive pricing and if you would like to discuss this issue further, please contact me at your earliest convenience. Bob Murray, General Manager, 813-580-5251

Jun 06, 2016 -

DavidKornreich responded

Bob, Instead of your standard "our dealer offers competitive pricing" line, which you cannot possibly believe, and will never change, find other language that is more believable. While you were away two members of your courteous staff called me to address my concerns but all I got was the same company line. Bottom line is that everyone there is a courteous, professional thief. DK

May 09, 2016

My experience as always excellent Because I am an Honest person., the service and quality of work has always been the best/ This is one of the reason why I am a Mercedes-Benz car own More

by GIGI_INSURANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Net
May 09, 2016

Great Service David Vaugn is our service adviser on both vehicles we purchased from Mercedes of Tampa. David is on the ball. He takes care of us and our cars as t More

by MAXWELL_KEITH_E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Vaughan
...
161
...