Mercedes-Benz of Tampa

Top notch customer service from the moment I arrived. I took a brief look online at some of the certified pre owned vehicles this dealership had to offer. After seeing a few that caught my attention I dec I took a brief look online at some of the certified pre owned vehicles this dealership had to offer. After seeing a few that caught my attention I decided to go down and view them in person. Rather than just randomly arriving, I decided to call and ensure the main vehicle I was interested in was available and to arrange an appointment. I spoke with Julian and also Zach, who were very professional and informative. Julian set an appointment up for me to meet with Luis Garcia to view the vehicle and take a test drive. Luis was absolutely amazing. He took great care of my concerns and ensured I was receiving exactly what I wanted from the beginning. I also worked closely with a sales manager by the name of James Berger, who also was absolutely amazing and professional. These guys truly wanted to make sure I was leaving happy, and they succeeded. In addition, I worked with Jerry Cardine in the business department and Arnell Howard who wrapped things up for me in a very professional and time oriented manner. This dealership went above and beyond even my own standards for what I would expect when purchasing a new vehicle. They have gained a customer for life! More

First class all the Way! From the GM, to the sales person, from the finance person to the delivery person, i can honestly say this was the most pleasant experience buying a ca From the GM, to the sales person, from the finance person to the delivery person, i can honestly say this was the most pleasant experience buying a car i have ever done in my 46 years. Kern was attentive and helping above and beyond the call of duty. Kudos to the entire team and thank you for making my third new Mercedes-Benz my most favorite one so far! More

Great service! It was a good experience and a very nice dealership. The sales people were very nice and helpful. The showroom was beautiful. Overall good experience. It was a good experience and a very nice dealership. The sales people were very nice and helpful. The showroom was beautiful. Overall good experience. More

Great salespeople Great experience with dealership and all involved. First class service all the way.......everyone had superior knowledge of the products and the pati Great experience with dealership and all involved. First class service all the way.......everyone had superior knowledge of the products and the patience to help me find exactly what I was looking for! More

Exceptional Service! Service was prompt, polite and thorough. I would not visit another dealer in the Tampa Bay area! They are always very professional and knowledgeab Service was prompt, polite and thorough. I would not visit another dealer in the Tampa Bay area! They are always very professional and knowledgeable. Thank you! More

Purchase of new vehicle This is the best dealership with which I have ever dealt from the initial phone call to taking delivery of my new vehicle. This is the second M-B that This is the best dealership with which I have ever dealt from the initial phone call to taking delivery of my new vehicle. This is the second M-B that I have bought from MBOT and Shedrick Payne has been the sales person on each occasion even his manager James Berger took time out to make sure I was happy with my car. Jerry Cardine in made the financial transaction very easy. More

Great experiance Had an issue with my front shock on a 2012 GL 450. Covered under the warranty. Did not pay a penny. Car picked up and returned clean. Thank you Had an issue with my front shock on a 2012 GL 450. Covered under the warranty. Did not pay a penny. Car picked up and returned clean. Thank you More