Mercedes-Benz of Tampa

Rick Acosta is professional and knowledgeable of all Mercedes vehicles. He goes beyond to make customers feel completely comfortable and like family. Rick Acosta Rocks as my Service Advisor!! To me tha Mercedes vehicles. He goes beyond to make customers feel completely comfortable and like family. Rick Acosta Rocks as my Service Advisor!! To me that is as important as the product sold. 😀 More

Great communication from excellent service advisor. Added a few items onto the planned service. I enjoyed the experience it was fun fun till daddy took the TBird away. Added a few items onto the planned service. I enjoyed the experience it was fun fun till daddy took the TBird away. More

Lifetime customerMercedes Benz of Tampa takes care of Lifetime customer Mercedes Benz of Tampa takes care of all our 5 cars! The Service is unbelievable! Original parts always available. Jesus our Ser Lifetime customer Mercedes Benz of Tampa takes care of all our 5 cars! The Service is unbelievable! Original parts always available. Jesus our Service advisor is “God Sent”! More

The service in this location is absolutely awful. I brought in my car to have new tires installed and when one started leaking air I took it to my local Tires Plus and the manager there asked me who ha brought in my car to have new tires installed and when one started leaking air I took it to my local Tires Plus and the manager there asked me who had installed my tires and he proceeded to show my how all of my rims were gouged and how that had happened when mounting my new tires. John Silvers the manager was extremely defiant and rude and would not help me with these damages and then said it must have been my fault or the previous tire installed from 4 years ago. Uh no. Awful and rude. Stay away unless you absolutely must as I am extremely disappointed with the attitude and blame game from this place. More

When did I become a VIP? ...the moment I walked into Mercedes-Benz of Tampa! :-) If you are looking for a courteous, professional, thorough, and attentive service advisor I ...the moment I walked into Mercedes-Benz of Tampa! :-) If you are looking for a courteous, professional, thorough, and attentive service advisor I heartily recommend Bob Net. He and the shop foreman Chip Howard made sure my concerns were covered. My car has never run better and I am confident with their work. More

Ellen is fantastic for work with! She took care of me and managed my expectations from beginning to the very end. When I came back to pick up my car, she personally went to get it so I didn’t have to wait an managed my expectations from beginning to the very end. When I came back to pick up my car, she personally went to get it so I didn’t have to wait any further. Such a delight! More

Had to take my new car to another MB in order to have them correct a manufacturer defect in one of the tires. This dealership failed/refused to acknowledge there was defect with a tire. The other dealers them correct a manufacturer defect in one of the tires. This dealership failed/refused to acknowledge there was defect with a tire. The other dealership replaced (warranty) the bad tire and in a “goodwill” effort did the same with the other tire. PROBLEM SOLVED!! After 3 takes at this dealership. More

I first emailed to the internet guy who pretty much took every shortcut he could. I told him I wasn’t interested in doing business with him - they forwarded me to another guy and then finally to Tom he basi every shortcut he could. I told him I wasn’t interested in doing business with him - they forwarded me to another guy and then finally to Tom he basically admitted he doesn’t expect excellence from his sales staff and co-signed them half doing their job and then after being told countless times to Not contact me he continued to barrage me with emails and phone calls I’ve already bought from another dealer who didn’t take shortcuts like these guys at Mercedes of Tampa bay led by Tom Fallon and his ridiculous mgmt strategy More