Mercedes-Benz of Tampa
Tampa, FL
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First class all the Way! From the GM, to the sales person, from the finance person to the delivery person, i can honestly say this was the most pleasant experience buying a ca From the GM, to the sales person, from the finance person to the delivery person, i can honestly say this was the most pleasant experience buying a car i have ever done in my 46 years. Kern was attentive and helping above and beyond the call of duty. Kudos to the entire team and thank you for making my third new Mercedes-Benz my most favorite one so far! More
Great service! It was a good experience and a very nice dealership. The sales people were very nice and helpful. The showroom was beautiful. Overall good experience. It was a good experience and a very nice dealership. The sales people were very nice and helpful. The showroom was beautiful. Overall good experience. More
Great salespeople Great experience with dealership and all involved. First class service all the way.......everyone had superior knowledge of the products and the pati Great experience with dealership and all involved. First class service all the way.......everyone had superior knowledge of the products and the patience to help me find exactly what I was looking for! More
Car service I have a very good representative or agent that took my complaints about the car as well as the technician who rapidly fixed the issue. I have a very good representative or agent that took my complaints about the car as well as the technician who rapidly fixed the issue. More
Exceptional Service! Service was prompt, polite and thorough. I would not visit another dealer in the Tampa Bay area! They are always very professional and knowledgeab Service was prompt, polite and thorough. I would not visit another dealer in the Tampa Bay area! They are always very professional and knowledgeable. Thank you! More
Purchase of new vehicle This is the best dealership with which I have ever dealt from the initial phone call to taking delivery of my new vehicle. This is the second M-B that This is the best dealership with which I have ever dealt from the initial phone call to taking delivery of my new vehicle. This is the second M-B that I have bought from MBOT and Shedrick Payne has been the sales person on each occasion even his manager James Berger took time out to make sure I was happy with my car. Jerry Cardine in made the financial transaction very easy. More
Overpriced, but Service Rep was easy to deal with! They're price-gouging basic services and products, three times the normal cost elsewhere, simply because most of their customers are too pretentious t They're price-gouging basic services and products, three times the normal cost elsewhere, simply because most of their customers are too pretentious to go elsewhere! You may pay $500 for an oil change and battery, but hey...you get a free smoothie! More
Great experiance Had an issue with my front shock on a 2012 GL 450. Covered under the warranty. Did not pay a penny. Car picked up and returned clean. Thank you Had an issue with my front shock on a 2012 GL 450. Covered under the warranty. Did not pay a penny. Car picked up and returned clean. Thank you More
Treated with Disrespect I have been a long time customer. I have purchased 5 MB from this dealership and have had them all serviced there. This last time we serviced our two I have been a long time customer. I have purchased 5 MB from this dealership and have had them all serviced there. This last time we serviced our two cars we were treated with disrespect. Even when I called back to clarify the situation, I received excuses and a very combative attitude from my service advisor. Even if my request was unreasonable I did not deserve to be treated with disrespect. I had a poor experience. It is easy to give great service when everything goes well, it is when something goes wrong that true stellar service shines. Mercedes-Benz of Tampa failed on all accounts. More
Noah Rais is the best - From Noah to Jerry to Chris - the process was flawless and geared toward the customer - All of them did go out of their way to be sure I was sati From Noah to Jerry to Chris - the process was flawless and geared toward the customer - All of them did go out of their way to be sure I was satisfied - This is my 2nd time dealing with Noah - there will be a 3rd - next time a convertible! More