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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,427 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,427 reviews

May 13, 2016

First class all the Way! From the GM, to the sales person, from the finance person to the delivery person, i can honestly say this was the most pleasant experience buying a ca More

by jimmyfree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Kern Charles, Chris Cooprider, Grace Imeh
May 13, 2016

Great service! It was a good experience and a very nice dealership. The sales people were very nice and helpful. The showroom was beautiful. Overall good experience. More

by elchedel29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shedrick Payne, Jerry Cardine, Robert Weisgal, Brett Tatum
May 13, 2016

Great salespeople Great experience with dealership and all involved. First class service all the way.......everyone had superior knowledge of the products and the pati More

by HODGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Batten, Manny Mptias, Jared White, David Dobin, Amaury Alvarez
May 13, 2016

Car service I have a very good representative or agent that took my complaints about the car as well as the technician who rapidly fixed the issue. More

by FERBUENOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
May 16, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that our team rapidly fixed your vehicle's problems. Thank you for your business and we look forward to working with you again in the future. Bob Murray, General Manager

May 13, 2016

Exceptional Service! Service was prompt, polite and thorough. I would not visit another dealer in the Tampa Bay area! They are always very professional and knowledgeab More

by cramazetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Greene
May 12, 2016

Purchase of new vehicle This is the best dealership with which I have ever dealt from the initial phone call to taking delivery of my new vehicle. This is the second M-B that More

by jim.nelson1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shedrick Payne, James Berger, Jerry Cardine
May 12, 2016

Overpriced, but Service Rep was easy to deal with! They're price-gouging basic services and products, three times the normal cost elsewhere, simply because most of their customers are too pretentious t More

by JohnnyLawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Vaughan
May 16, 2016 -

Mercedes-Benz of Tampa responded

Thank you for sharing your review. Our dealership is all about customer satisfaction, I am disappointed to hear you feel this way about your experience with our dealership. Our service center offers very competitive pricing, therefore I would like to discuss this issue further with you, if you would please contact me at your convenience. Bob Murray, General Manager, 813-580-5251

May 12, 2016

Great experiance Had an issue with my front shock on a 2012 GL 450. Covered under the warranty. Did not pay a penny. Car picked up and returned clean. Thank you More

by KALOUST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Net
May 12, 2016

Treated with Disrespect I have been a long time customer. I have purchased 5 MB from this dealership and have had them all serviced there. This last time we serviced our two More

by ILLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Zupkosky
May 12, 2016 -

Mercedes-Benz of Tampa responded

Thank you for sharing your review. We strive to provide excellent customer service, so I apologize for your negative experience with our service department. I would like to discuss these issues in further detail and hopefully restore your faith in our dealership. Please contact me at your convenience. Bob Murray, General Manager, 813-580-5251

May 12, 2016

Noah Rais is the best - From Noah to Jerry to Chris - the process was flawless and geared toward the customer - All of them did go out of their way to be sure I was sati More

by J. Coraccio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Cardine, Noah Rais, Chris Copestick
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