Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Tampa
Tampa, FL
3,427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,427 reviews
May 18, 2016
Standard Service Quick service, i showed up a little earlier than my appointment time and though the staff was busy they got me in and performed the required service o Quick service, i showed up a little earlier than my appointment time and though the staff was busy they got me in and performed the required service on my vehicle. This was my 2nd trip into the service department since owning my car and both experiences were great! More
by KS1VB
Verified CustomerEmployees Worked With
Eric Gonzalez, Dan Willing
May 18, 2016
Great customer service Always prompt and courteous customer service!! Very friendly staff! Fernando Muniz is awesome at what he does and is always first rate!! Will Always prompt and courteous customer service!! Very friendly staff! Fernando Muniz is awesome at what he does and is always first rate!! Will definitely recommend being serviced here!! More
by PEREZEYE
Employees Worked With
Dan Willing, Fernando Muniz
May 18, 2016
Brakes We thought we needed brakes. But the service department said no. We still have a couple thousand miles to go. So nice to see an honest dealership. We thought we needed brakes. But the service department said no. We still have a couple thousand miles to go. So nice to see an honest dealership. More
by mwwatkins
Employees Worked With
Dan Polen
May 18, 2016
Great Service I was parking my Mercedez Benz car at the Dealership while I was traveling to Virginia. The courtesy vehicle driver dropped the car at the Airport Val I was parking my Mercedez Benz car at the Dealership while I was traveling to Virginia. The courtesy vehicle driver dropped the car at the Airport Valet parking on the day of my arrival at Tampa as per my request. More
by ayyappanpillai
Employees Worked With
Mike Nankovitch
May 18, 2016
Service and some body work Everyone was so accommodating during my entire experience. They gave me a brand new car to use while mine was in their shop. The customer service I r Everyone was so accommodating during my entire experience. They gave me a brand new car to use while mine was in their shop. The customer service I receive at Mercedes is why I choose to purchase a vehicle from them. Thank you for making my experience so great! More
by BMICHALAK15
Employees Worked With
Mark Gray, Jared White, Dan Polen
May 18, 2016
Excellent and quick! Great staff, especially Simon! He is a great, no pressure sales rep! Transaction was a very pleasant experience and I'm really loving being back in a Great staff, especially Simon! He is a great, no pressure sales rep! Transaction was a very pleasant experience and I'm really loving being back in a Mercedes! More
by chantelleboothe
Employees Worked With
Simon Tickett, Jerry Cardine
May 18, 2016
Great customer service! Everyone I encountered was courteous and knowledgeable. No high pressure sales, I felt it was a good price on an exceptional car. A little confusion Everyone I encountered was courteous and knowledgeable. No high pressure sales, I felt it was a good price on an exceptional car. A little confusion with finance department on the special APR being offered, but all issues resolved. More
by rdblanton
Employees Worked With
Kern Charles, Kevin Cao, John Winters
May 18, 2016
Good first visit This was our first visit to the service center for routine maintenance. The drop off was quick and convenient. We dropped it off just prior to leavi This was our first visit to the service center for routine maintenance. The drop off was quick and convenient. We dropped it off just prior to leaving on travel and were given a complementary ride to the airport (very close). Arrangements were for our daughter to pick up the car afterwards which was accomplished easily. The only, minor, issue was that there was nobody to give her (a MB novice) any instructions about how to operate the vehicle (she . She found another customer who gave her the brief. More
by jfmccarthy1
Employees Worked With
Bob Net
May 17, 2016
Service and sales Mercedes Benz of Tampabay has great service along with sales reps. This is my first Mercedes and not my last. Thank you all for the great vehicle and Mercedes Benz of Tampabay has great service along with sales reps. This is my first Mercedes and not my last. Thank you all for the great vehicle and service. More
by DEZDERAY3
Employees Worked With
Mark Gray
May 17, 2016
Very tedious. The quality of customer service was very good. Eric and the rest of the staff were very accommodating and helpful. However, the amount to times I had The quality of customer service was very good. Eric and the rest of the staff were very accommodating and helpful. However, the amount to times I had to come to the service center (6+) to fix my issues which I paid for (around 2,000$) was where my experience fell off. I think this was a mixture of a few things, however I still am experiencing the back end of that issue as it remains unfixed. More
by CMUSTAIN
Employees Worked With
I worked with a number of helps, eric being the main point of contact.
