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Mercedes-Benz of Tampa
Tampa, FL
3,427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,427 reviews
May 25, 2016
Great Rick was very friendly and knowledgable and accurate. I liked how he saw that it would tie more than 2 hours so he immediately said he would get me a Rick was very friendly and knowledgable and accurate. I liked how he saw that it would tie more than 2 hours so he immediately said he would get me a loaner car. More
by MARYBURNSMURRAY
Verified CustomerEmployees Worked With
Rick Acosta
May 25, 2016
Cary Jedlovic is THE BEST! If there is one thing I do not like , it is buying a new car. I hate the haggling etc. Cary is no nonsense and outstanding in his field. The process i If there is one thing I do not like , it is buying a new car. I hate the haggling etc. Cary is no nonsense and outstanding in his field. The process is so easy when using Cary! He delivered my new car in a timely fashion and all was perfect! Jerry in the business office was also outstanding and quick! As well the nice girl that showed me all the new features of my car! More
by kaskorma
Employees Worked With
Cary Jedlovec, Jerry Cardine
May 25, 2016
Best experience ever My wife and I was try since last year 2015 to buy a sprinter but for few reasons we wasn't able to purchase the vehicle but this year, 2016, we decide My wife and I was try since last year 2015 to buy a sprinter but for few reasons we wasn't able to purchase the vehicle but this year, 2016, we decide again and that was the best experience ever, Jonathan made it so easy and not complicated for us and also he calls to make sure that we had a good safe trip back to Naples and call againthe next few days just to make sure that everything is okay with our brand new car. We like his great customer skills, we will definitely use the dealer in the future and refer them to anybody. Once again thanks Jonathan. More
by Serges Lambert
Employees Worked With
Jonathan Welty
May 25, 2016
Very average. I expect more from a dealership that sells hi Everyone was very polite, however I also own a Lexus. There is not comparison in the service. You have to look for someone to help you when you enter Everyone was very polite, however I also own a Lexus. There is not comparison in the service. You have to look for someone to help you when you enter the service area. My car took nearly twice the time that was quoted to me. No one came to talk to me about it taking longer More
by LARHEARD1
Employees Worked With
don't know
May 25, 2016
Service The service department at Mercedes Benz of Tampa is well prepared to provide excellent customer service. All of our service needs were meant today. Th The service department at Mercedes Benz of Tampa is well prepared to provide excellent customer service. All of our service needs were meant today. Thanks to Rick Acosta and his service team. More
by afhfireman
Employees Worked With
Rick Acosta
May 25, 2016
overall a very positive customer service experience Darrell Williams and the team members were outstanding in the support that they provided to make me a very satisfied customer during this visit. It wa Darrell Williams and the team members were outstanding in the support that they provided to make me a very satisfied customer during this visit. It was a delight working with Darrell as he demonstrated that my satisfaction was his major objective so that i would become a repeat customer. I can honestly state that it was a very positive experience. More
by SVGSTTVI@GMAIL.COM
Employees Worked With
Darrell Williams
May 24, 2016
Mostly good. The staff was friendly and the waiting area was comfortable. So far (about 200 miles) it seems like the did a good job servicing the car. However, t The staff was friendly and the waiting area was comfortable. So far (about 200 miles) it seems like the did a good job servicing the car. However, the car was left messy inside. There was dirt on the inside of the door, something sticky on the steering wheel and dirt on the floor. It wasn't terrible and only took a few minutes for me to clean but when you pay upward of $400 for a service appointment you expect a bit more care. More
by STBECKER
Employees Worked With
Dan Polen
May 24, 2016
Great Car Buying Experience I had a wonderful experience purchasing a vehicle at Mercedes-Benz of Tampa. From start to finish, everyone with whom I interacted was nice, helpful, I had a wonderful experience purchasing a vehicle at Mercedes-Benz of Tampa. From start to finish, everyone with whom I interacted was nice, helpful, and professional. There was complete transparency and excellent communication throughout the entire process. Overall, a very positive experience. More
by HA5716
Employees Worked With
Jared White, Gary Green
May 24, 2016
Relatively good experience My sales person Luis was excellent. He located a car with most of the options I was looking for. He was knowledgeable and professional. Negotiations w My sales person Luis was excellent. He located a car with most of the options I was looking for. He was knowledgeable and professional. Negotiations went smoothly and I actually ended up leasing instead of buying. My only complaint is that one important option I requested was a backup camera and I assumed it was on the car but didn't find out until a day later it was not. I requested to have one installed but no reply from the salesman as yet. I don't want to buy one since the car is leased and not owned. More
by vaila3
Employees Worked With
Luis Garcia, Tom Fallon, Angelo Panico
May 24, 2016
Best Customer Service! Superb Experience!! The staff is so attentive. The dealership is beautiful. My salesman was so nice and patient. Great experience will definitely recommend this dealershi The staff is so attentive. The dealership is beautiful. My salesman was so nice and patient. Great experience will definitely recommend this dealership. All i expected from Mercedes-Benz. More
by leyleico
Employees Worked With
Chris Cooprider, Brett Tatum, DeAndre Sharp
