Mercedes-Benz of Tampa
Tampa, FL
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Phony ad, useless salesman MB of Tampa advertised on Autotrader a car (2013 GLK350) that either never existed or that had been sold long ago. I spoke with a salesman (Diandre o MB of Tampa advertised on Autotrader a car (2013 GLK350) that either never existed or that had been sold long ago. I spoke with a salesman (Diandre or similar name) who said he'd research the situation and call me right back. After over an hour of silence I called Diandre who apologized for not getting back to me, took my e-mail address and promised to e-mail me the situation on the car. He never got back to me. More
Amazing Very focus and kindly team focus on all customers needs! This is my first mercedes and based on this experience for sure next one would be another Me Very focus and kindly team focus on all customers needs! This is my first mercedes and based on this experience for sure next one would be another Mercedes as well More
Excellent Service Ellen is the best service rep that I have ever worked with. She has always been professional and has gone out of her way to make my service experienc Ellen is the best service rep that I have ever worked with. She has always been professional and has gone out of her way to make my service experience perfect More
Excellent Everybody that I met at the dealership was kind and courteous beyond all my expectation. Management, Finance and sales personnel were knowledgeable Everybody that I met at the dealership was kind and courteous beyond all my expectation. Management, Finance and sales personnel were knowledgeable and understanding. Rested sure that if I need another car I will not hesitate going to this dealership More
"First Mercedes-Benz-Great Experience" I had a wonderful experience purchasing my first Mercedes. My salesperson Gary Green was very knowledgeable of the features and benefits of the car d I had a wonderful experience purchasing my first Mercedes. My salesperson Gary Green was very knowledgeable of the features and benefits of the car during my test drive. During the delivery I was most impressed with the time given by Product Concierge-Jaden Batten. Very patience and through in explaining all the wonderful features of the car. Great Experience. I have told all my friends about the wonderful experience and the professional staff. Jaden also introduce me to my assigned Service Consultant-Rick Acosta. Thanks again for a wonderful buying experience. Joyce Marsh More
Quick and detailed Mike is friendly, quick, detailed and thorough. The time he allotted for the device repair was exactly as described and he was mindful of getting me Mike is friendly, quick, detailed and thorough. The time he allotted for the device repair was exactly as described and he was mindful of getting me on my way as quick as possible. More
Superior Team I recently purchased a new vehicle through MB of Tampa. I worked very closely with Mark Gray on the Sales side. Mark was extremely professional, know I recently purchased a new vehicle through MB of Tampa. I worked very closely with Mark Gray on the Sales side. Mark was extremely professional, knowledgeable and helpful as I narrowed down my new car options. He was a true partner throughout the process. I would, and have, recommend(ed) Mark without hestitation or reservation for anyone looking to change vehicles. On the servicing side, Ellen Tackett has been my car's caretaker for many years. She is also a true professional who works closely with the client to determine what is needed, not what can be billed. Her team works very quickly, but thoroughly to make sure servicing needs are completed in a timely manner. Mark and Ellen form a formidable team that ensures the full spectrum of client needs are met in a quality and timely manner. MB of Tampa is well-represented by professionals like Mark and Ellen. More
Excellent Eric Gonzalez was courteous, professional, knowledgeable and friendly. the only complaint is, who ever drove my auto Dodson damage to the front bump Eric Gonzalez was courteous, professional, knowledgeable and friendly. the only complaint is, who ever drove my auto Dodson damage to the front bumper. Which I have already contacted Eric about it and he had made a claim. More
It was great I had a great service. I brought my car in for service and 2 hours later it was fixed and cleaned Thank you Dave Z and staff. As always Dave is Awesom I had a great service. I brought my car in for service and 2 hours later it was fixed and cleaned Thank you Dave Z and staff. As always Dave is Awesome. More
Bad experience Everyone has a bad day. The day of my service MB Tampa was having a bad day. Given the experience and my distance to another MB dealership, I will b Everyone has a bad day. The day of my service MB Tampa was having a bad day. Given the experience and my distance to another MB dealership, I will be going to the other dealership for future servicing. Scott More