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Mercedes-Benz of Tampa
Tampa, FL
3,438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 18, 2020
I’ve been coming to Mercedes of Tampa since 2014 this was one of my worst experiences I arrived at 9:30 with my son who is four and we didn’t leave until 1:58 Every other time I’v been given a loaner car. I one of my worst experiences I arrived at 9:30 with my son who is four and we didn’t leave until 1:58 Every other time I’v been given a loaner car. I called 5 days in advance but there was no car waiting for me. I was thinking about going to Mercedes of Sarasota or Wesley Chapel in the future but after talking to Jalilh Kahn, he reassured me of what was going on and complementary shampoo and wax was offered on my vehicle for the inconvenience. It’s people like that that keeps customers from leaving and never coming back so he’s the reason why you guys have a return customer after six years of doing business with Mercedes of Tampa. It was a routine a service with a brake flush there is no reason why it should’ve taken that long. More
by notin4free
Employees Worked With
Jaleel Khan
September 16, 2020
Jaden took care of me and made sure I was completely satisfied. I had a bad experience with another dealer in town and Jaden made sure this would be my new home for all my future Mercedes services. A tr satisfied. I had a bad experience with another dealer in town and Jaden made sure this would be my new home for all my future Mercedes services. A true asset to this dealership. Thanks again Jaden. More
by Brokenmachine
Employees Worked With
Jaden Batten
September 06, 2020
BUYER BEWARE!!! -- Don't be fooled by this generic response from the the internet team at Mercedes-Benz of Tampa. We met with Alex Glickman prior to the original post and he pushed us off on his dire response from the the internet team at Mercedes-Benz of Tampa. We met with Alex Glickman prior to the original post and he pushed us off on his director of finance. We have proven that the finance manager was being dishonest, once this proof was provided, the director of finance tried to blame this on military lending laws. The reality: this dealership made a mistake and rather than owning it and correcting it, they expect a young military serviceman to to pay the price for that mistake. More
by jamesa9007
Employees Worked With
Adil (Adam) Zidouhia, Noah Rais
August 26, 2020
I was immensely satisfied with the outstanding job that Jaden Batten provided from start to finish. What a great communicator. Very professional! She went above and beyond to make sure the entire experienc Jaden Batten provided from start to finish. What a great communicator. Very professional! She went above and beyond to make sure the entire experience was well over the top for me. I would definitely recommend her 1000 times over to assist me on my customer needs. It definitely gets no better than her. She's absolutely the best!!! More
by DMotley2
Employees Worked With
Jaden, Batten, Jaden Batten
August 15, 2020
Every time I have service done at Mercedes Benz of Tampa, I am pleasantly surprised. They go above and beyond to make sure you are completely satisfied. I am pleasantly surprised. They go above and beyond to make sure you are completely satisfied. More
by dkailunas
Employees Worked With
Jaleel Khan
August 06, 2020
Always got a good service every time I go there. Always the same staff and they recognized me. The service is excellent and people amazing. the same staff and they recognized me. The service is excellent and people amazing. More
by Myrtille180
Employees Worked With
Leslie Gass, Darrell Williams, Jaleel Khan, Dan Willing, Vito Bosco, Moe Awada
July 29, 2020
good experience We have been dealing with Dave for a long time. We have been coming to the dealership for the past 20 years. Dave is the best service person we dealt We have been dealing with Dave for a long time. We have been coming to the dealership for the past 20 years. Dave is the best service person we dealt with, always professional and very helpful. He is a great guy. More
by sally71
Employees Worked With
Dave Zupkosky
July 15, 2020
Excellent Service Advisor - Jaden Batten I am on my 5th new Mercedes thru this dealership. My service advisor, Darrell Williams for 10+ years was outstanding. Daryl moved on and I am now wo I am on my 5th new Mercedes thru this dealership. My service advisor, Darrell Williams for 10+ years was outstanding. Daryl moved on and I am now working with Jaden Batten. Jaden is equally stellar. Her positive approach and obvious knowledge of the Mercedes line-up is impressive. I recently purchased a new 2020 Tiffin RV on the Mercedes Sprinter chassis. I was really pleased to learn that Jaden and this dealership are very knowledgeable on the Sprinter chassis. So, I highly recommend this dealership and in particular I appreciate the caliber of their service advisors, like Jaden Batten. More
by DougEbbers
Employees Worked With
Jaden Batten
July 15, 2020
Jaden Batten Jaden has ensured rapid and excellent service twice which was a relief since we recently relocated to Tampa. She is an excellent communicator and an Jaden has ensured rapid and excellent service twice which was a relief since we recently relocated to Tampa. She is an excellent communicator and an efficient tep. More importantly, last Sunday, somoen threw nails on the ground causing a left front tire blowout. I texted Jaden. Despite the late hour and being on vacay, Jaden responded and directed me re how to make an online appointment. I arrived early Monday morning, met with her colleague David Z, who also provided top flight service. More
by harryk
Employees Worked With
Jaden Batten
