Mercedes-Benz of Tampa
Tampa, FL
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First time but not the last. Had my Mercedes C250 detailed and was extremely happy with everything and everyone. Will now have all my servicing done here at Mercedes-Benz of Tampa Had my Mercedes C250 detailed and was extremely happy with everything and everyone. Will now have all my servicing done here at Mercedes-Benz of Tampa. More
awesome appointment at 9. arrived at 9. taken immediately. done by 945. everything perfect. Mike knew this was a business vehicle and made the extra effort to appointment at 9. arrived at 9. taken immediately. done by 945. everything perfect. Mike knew this was a business vehicle and made the extra effort to get me back on the road quickly. Always excellent service. Thanks Mike. More
What a Guy On our way to the Dealorship we said, were just going to look ok haha that didn't happen.Along came Moe Awada very friendly man new his stuff, he said On our way to the Dealorship we said, were just going to look ok haha that didn't happen.Along came Moe Awada very friendly man new his stuff, he said how can I help you I said talk him out of buying this Ridiculous looking car " The Smart Car" . Moe started ,oh this is s great car I'm like ok another nut job Steve says I wanna test drive it so Moe gets the keys he's off I'm looking around at them like there not that bad . Steve comes back there both smiling he says try it . Let me tell you I fell in love ,this car is like a speedy bug so we say we want it but we would like sunroof the color we want was not available at the time so they tried to change panels but it didn't look good. We bought this for our Haul trailer we own motorcycles so now if it rains we have a cute little car. So the next day we meet another team member Kevin Cao what a Guy he was so knowledgable about the smart car and everything we enjoyed him very much . I have been driving my smart car around and I Love It and will definitely recommend these two gentlemen to anyone oh and a shout out to Brett Tatum he tried to get us that sun roof good try Thank You Again Guys More
Wheel Alignment I had to change Customer Service reps because the original rep rarely returns calls and was non-responsive. At times I would call and be placed on hol I had to change Customer Service reps because the original rep rarely returns calls and was non-responsive. At times I would call and be placed on hold in an effort to get this rep but to no avail. More
Everyone was helpful and friendly, bought my dream car! Great first time experience with Mercedes-Benz of Tampa! Not your average dealership, they are ABOVE average! Walked in to test drive a few cars. Noah Great first time experience with Mercedes-Benz of Tampa! Not your average dealership, they are ABOVE average! Walked in to test drive a few cars. Noah listened carefully to what I wanted and knew what I was looking for so he put me in the right car to test drive and that's the one I bought! Being a first timer with leasing, Adil and Kevin were super informative about it all, they were very patient with me and got me what I wanted! Thank you all! Looking forward to a long lasting relationship with Mercedes! More
Great facility and people, but slow I took my C250 in for the 3 year regularly scheduled maintenance last Friday and planned to stay there and do some work from my laptop since I was to I took my C250 in for the 3 year regularly scheduled maintenance last Friday and planned to stay there and do some work from my laptop since I was told it would take 1.5 hrs. After 2 hours, I asked the staus and was told they were "working on it". After 2.5 hrs, I was told it was in the queue for the car wash and would be another 20-30 minutes; I had a client appointment at 1:30 p.m. (I'm glad I padded the estimate) and told the service consultant that I couldn't wait that long. He was able to get it washed faster, but the car wasn't fully dried when I got it. I assume the service was done correctly; I didn't have any issues coming in, so I wouldn't know. Everyone was very professional and the facility is clean and nice. I had to wait for a table in the waiting lobby so I could use my laptop. In the future, I will ask if the time I am scheduled for is a very popular day and time (Friday at 10:30 a.m.) and move it to a different one if so. I love my car and am a big Mercedes of Tampa fan! More
Service D for GL Timely service (within 2 hours estimated); friendly attendants (inside and outside) of service center.. Comfortable waiting area with complimentary re Timely service (within 2 hours estimated); friendly attendants (inside and outside) of service center.. Comfortable waiting area with complimentary refreshments, and complimentary car wash. They were even willing to provide a loaner car to make errands while waiting for my vehicle. And, despite being slightly late (due to roadway traffic), they honored my appointment without hesitation. Great service. I will be returning for future service needs. More
professionalism courtesy, worry-free This dealership ensures total customer satisfaction by providing timely, professional, and courteous service. Ellen took total responsibility to ensu This dealership ensures total customer satisfaction by providing timely, professional, and courteous service. Ellen took total responsibility to ensure my repair was properly done. She handled all the details regarding my repair along with providing updates on the status of the repair. More
Top notch Always a top notch experience from the moment you drive in to the moment you leave. Great service and impeccable facilities. Makes you feel welcome. Always a top notch experience from the moment you drive in to the moment you leave. Great service and impeccable facilities. Makes you feel welcome. More
Routine service Appt for routine service maintenance. Service was completed with a job well done & appropriate time. Service man kept me up to speed on the repairs be Appt for routine service maintenance. Service was completed with a job well done & appropriate time. Service man kept me up to speed on the repairs being done- very kind & professional More