Mercedes-Benz of Tampa
Tampa, FL
Filter Reviews by Keyword
By Type
Showing 3,427 reviews
Good overall experience! Dustin worked hard to get me taken care of and all work done on my car so far seems well done. Would have given five stars if not for some small detai Dustin worked hard to get me taken care of and all work done on my car so far seems well done. Would have given five stars if not for some small details. Spoke to Dustin many times but never saw him in person when I dropped my car off and picked up because he was so busy. Think it would be important for dealership to get them more help to build those important business ralations. Like I said, so far looks like the Tech did a great job on the work performed but I did have grease stains on inside door and carpet near pedal. That shouldn't happen at any service center, especially a Mercedes service center. More
It was a very pleasant experience They were very helpful and accommodating. It made the search for a new vehicle very easy. We were not pressured to buy anything. Actually Robert gave They were very helpful and accommodating. It made the search for a new vehicle very easy. We were not pressured to buy anything. Actually Robert gave up on our buying a vehicle that day because my wife did not understand what was happening. After my explaining how a lease works. We leased a vehicle. More
Easy Transition I wanted to trade in my car and receive the highest offer. I went to other dealerships and no one came close to Mercedes' offer. DeAndre was very quic I wanted to trade in my car and receive the highest offer. I went to other dealerships and no one came close to Mercedes' offer. DeAndre was very quick and helpful with my prospective vehicle needs. The minute I walked in, he immediately took note of what I wanted and within seconds we were on the lot scoping out cars. It didn't take long for me to make a decision all because he researched and narrowed down the vehicles that I may like. There were some hiccups along the way, but Adil and Brett made sure to take care of me and managed to land me the best deal. It was a bittersweet feeling letting go of my very first car, but everyone I have encountered guaranteed a smooth transition as well as reassurance that my old car will be in great hands. Thank you to those who have shed so much sweat on giving me what I wanted. Thank you, thank you, thank you! More
Service David and Brett are both fabulous representatives of Mercedes-Benz. I would recommend this location based on my experiences so far. Very professiona David and Brett are both fabulous representatives of Mercedes-Benz. I would recommend this location based on my experiences so far. Very professional and courteous! More
Car had stalling issues. Waited on new program from Mercede My time with David and Frank were very professional. Was not excited being without my car for so long. And still concerned when driving my car at My time with David and Frank were very professional. Was not excited being without my car for so long. And still concerned when driving my car at this point. Hoping the new program that was installed on my vehicle corrects the stalling issues. Was also quite shocked they did not do an immediate recall on these cars knowing how dangerous it was to put a family behind the wheel of a car that stalled in traffic putting our lives at risk. If it had only been one vehicle I could understand Mercedes stance but knowing it was multi cars of this model doing the same thing. Very unsettling and so thankful for David Vaughn during this situation. Kathy More
Amazing experience, seamless transaction. I change cars quite often and I have never had any experience that was as simple and seamless as this. Mark Gray was great and the whole team at Merce I change cars quite often and I have never had any experience that was as simple and seamless as this. Mark Gray was great and the whole team at Mercedes of Tamp made it a great experience. More
Service B went smooth as usual. Dave also got my rim repolished thru my warranty during my service instead of coming back seperately cuz it needed to be sent of went smooth as usual. Dave also got my rim repolished thru my warranty during my service instead of coming back seperately cuz it needed to be sent offsite! More
Wonderful car buying experience We have bought many cars over the years, but none have been as friendly and helpful as Mercedes of Tampa. We have talked about switching all our cars We have bought many cars over the years, but none have been as friendly and helpful as Mercedes of Tampa. We have talked about switching all our cars to Mercedes just because we love this dealership so much! I would recommend them to anyone. More
Great service Always great service we have bought many cars here and Mark Gray is a great salesman and always professional and rick green also great customer servi Always great service we have bought many cars here and Mark Gray is a great salesman and always professional and rick green also great customer service and always professional More
Great Dealer The overall experience from this dealer is amazing. So much so that I have purchased two vehicles from them and have driven from Orlando to do so. Th The overall experience from this dealer is amazing. So much so that I have purchased two vehicles from them and have driven from Orlando to do so. They always give you the best deal and go way out of their way to help you. I highly recommend them. More