Mercedes-Benz of Tampa
Tampa, FL
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Fantastic start to finish. I expected more from a Mercedes dealership, they delivered. The salesman Gary was awesome , the deal was fair and the overall service was outstanding. I expected more from a Mercedes dealership, they delivered. The salesman Gary was awesome , the deal was fair and the overall service was outstanding. I would recommend them. More
Purchased a Certified Pre Owned GL-450 As it has many times in the past, Mercedes of Tampa "rolled out the red carpet" in how I was treated as a multi repeating customer. Starting with a s As it has many times in the past, Mercedes of Tampa "rolled out the red carpet" in how I was treated as a multi repeating customer. Starting with a sales staff who do greet you as you are looking around but in NO way become the leeches all auto customers really do hate to the very friendly and clear spoken receptionists to my favorite sales person Simon Tickett to the knowledgeable and very quick to get his job done Adil who some call Adam to my ever caring and always wanting to please Service Rep Jaleel. WHAT A TEAM!!! Why would I go to any other Dealership??? However, for the first time in all the years and purchases that I have made with Mercedes of Tampa I did have one issue. I'll say no more than Chris from Customer Care...the ones who go over the features of the automobile with you...needs to go through some additional training...not on his knowledge of the vehicles but certainly on how to treat a customer who may not be as technically capable as he may be. But the experience with Chris was certainly NOT enough to make me turn away from this most excellent Dealership. More
Excellent again and again!! The service and attention to detail is ALWAYS exceptional. Love working with the team, they make me feel at home. Everyone is friendly, coffee/snack b The service and attention to detail is ALWAYS exceptional. Love working with the team, they make me feel at home. Everyone is friendly, coffee/snack bar is special because of employees that work e bar! Follow up and follow through is excellent. Vito and James are efficient, work hard and respect my time. More
Great experience This was a great dealership and team to work with. They kept to their word as we had discussed things prior to driving out there. All steps in the pro This was a great dealership and team to work with. They kept to their word as we had discussed things prior to driving out there. All steps in the process were very smooth and stress free. Highly recommend them and will be going back for sure More
Great delivery of my new car! I was so impressed with the amount of time everyone spent with me while I was in the dealership. I met the Sales Manager, Tom, who was very personabl I was so impressed with the amount of time everyone spent with me while I was in the dealership. I met the Sales Manager, Tom, who was very personable! Both sales guys I worked with were great. Kevin in Finance did a great job explaining my options and I especially enjoyed the delivery process where I got to learn all about the gadgets in my new car! Thanks, team! More
Performance review I would like to take this opportunity to highly commend Service Adviser David Zupkosky for his outstanding inter-personal communication skills he disp I would like to take this opportunity to highly commend Service Adviser David Zupkosky for his outstanding inter-personal communication skills he displayed during my visit on Tuesday, 6/7/2016. He is a true professional, always watching out for all of his clients, ensuring that there aware of upcoming services, which overall is for al of our safety. Service Advisor, David Zupkosky is a very extremely knowledgeable individual. He is truly dedicated to his chosen profession and would make an excellent supervisor. After 39 years with the Hillsborough County Sheriff's Office, as well as serving my last 18 years as a Lieutenant Deputy Sheriff, I honestly believe that David Zupkosky, would make an excellent supervisor if given the opportunity. He has shown leadership abilities that in today's world, is difficult to find. Thank you David for being a true professional and always treating me as a person. More
Excellent experience all the way around! I first started talking to Asmae about a new GLE 350 on Saturday morning. It wasn't long before she found the vehicle I was looking for and we reache I first started talking to Asmae about a new GLE 350 on Saturday morning. It wasn't long before she found the vehicle I was looking for and we reached a deal and I was on my way to the dealership to pick it up. She knew I was coming from out of town and she did her best to expedite the paperwork before I got there. Kevin explained all the paperwork to me and was able to answer all my questions about financing and warranty options. Chris was very knowledgeable about the car as he showed me all the features and had no problem answering my questions about those features. I never felt pressured or rushed while I was there. I look forward to being a return customer in the future. More
Good Experience Our sales person Dave was not pushy in terms of negotiating price. He was a great person to work with. Rick Greene is excellent at service! He is a Our sales person Dave was not pushy in terms of negotiating price. He was a great person to work with. Rick Greene is excellent at service! He is always friendly and honest. In fact the great service from Rick is one of the reasons we purchased our second car from this dealership. The facilities are clean and I was introduced to all staff. Barbara was very helpful in parts department. Service was great and I am overall very pleased with product. More
Excellent Maintenance Service I took my car in for routine service and two tire replacement. Very happy with service outcome. I will take the car back again. Eric Sr I took my car in for routine service and two tire replacement. Very happy with service outcome. I will take the car back again. Eric Sr More
My mom was looking to trade in here car. Antonio and Brett were fantastic. They made us feel comfortable. There was no pushy sales routine. They were able to find my mom a car that she was ve Antonio and Brett were fantastic. They made us feel comfortable. There was no pushy sales routine. They were able to find my mom a car that she was very satisfied with. More