
Mercedes-Benz of Tampa
Tampa, FL
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I recently moved to Florida and today I was trying to schedule service for my 2016 MB Passenger Van and chose Mercedes-Benz Of Tampa because it was the closest location to my new home. What a mistake! I schedule service for my 2016 MB Passenger Van and chose Mercedes-Benz Of Tampa because it was the closest location to my new home. What a mistake! I person I spoke to would not look up the vehicle by VIN to see the recall work that needed to be done. So I had to explain the recall work, the Schedule B maintenance, coolant flush, rear axle gear oil and the battery check and once scheduled I confirmed that a loaner would be available since they will have it for at least two days only to be told a loaner is not available because it is a MB passenger van. I asked her to check again since I have been getting loaners from 3 different dealerships in MD/DE since 2016. She came back on the line after a 5 sec hold and stated they do not do loaners for vans. I asked her to cancel the order and I will schedule elsewhere. My next call was to Fields Motorcars MB in Lakeland. A total 180 degree difference. They pulled up my VIN saw the recalls, the B service and additional work. In less than 10 min we had everything scheduled and a loaner vehicle confirmed and even sent me a text confirmation. I did not mention to either dealership that I plan to purchase my wife a new AMG E 53 coupe for Christmas. Mercedes-Benz of Tampa will not be getting that sale or future service. More
Jaleel is always helpful and accommodating. He always tries his best to get the job done in a timely fashion. I would recommend him to all my friends. tries his best to get the job done in a timely fashion. I would recommend him to all my friends. More
EXCEPTIONAL SERVICE!!! Jaleel goes above and beyond and was very helpful! Thank you very much! A perfect example of quality service. I would recommend him every time! was very helpful! Thank you very much! A perfect example of quality service. I would recommend him every time! More
Great Service...Dave Z is the best! Listens to your concerns, updates you, gets you taken care of in a fast and efficient manner 👍🏻 Overall great experience! ⭐️ ⭐️⭐️⭐️⭐️ concerns, updates you, gets you taken care of in a fast and efficient manner 👍🏻 Overall great experience! ⭐️ ⭐️⭐️⭐️⭐️ More
I have bought 3 vehicles from Vito Bosco. Each time, I have told Vito exactly what I want and he has gotten it for me. But, more importantly, when I enter dealership he is the same friendly, personable, have told Vito exactly what I want and he has gotten it for me. But, more importantly, when I enter dealership he is the same friendly, personable, professional person as always. He always takes time with his customers and makes sure even during their service visits that they have what they need. I highly recommend Vito to anyone seeking to purchase a Mercedes. His product knowledge is outstanding. More
Over the last 5 years I have taken my 2009 Mercedes to the Mercedes-Benz of Tampa Dealership for service work. While the car was in for service I would always work with Vito Bosco to located a new or a la the Mercedes-Benz of Tampa Dealership for service work. While the car was in for service I would always work with Vito Bosco to located a new or a late model Mercedes vehicle. I would recommend Vito as a professional salesperson. He has an extensive knowledge of the current and previous Mercedes model vehicles. He was always attentive and willing to locate a new vehicle in order to trade up to something new. I know that Vito Bosco will "go the extra mile " to find you an new or pre-certified Mercedes. More
I worked with both Mr. Shedrick Payne and Brett Tatum, both were experts and great customer Service. Both are great assets to your company. BEST DEALERSHIP TO BUY. both were experts and great customer Service. Both are great assets to your company. BEST DEALERSHIP TO BUY. More
Bob Net is is the Best Service Consultant period! He always takes care of me and my family, very responsive and accommodating and a pleasure to work with always takes care of me and my family, very responsive and accommodating and a pleasure to work with More
I cannot thank Cary Jedlovec enough for all his help in making car buying hassle free. NO pressure, NO sales pitch, NO xxxxxxxx. Excellent follow through and follow up. I hate buying cars. But I’ve making car buying hassle free. NO pressure, NO sales pitch, NO xxxxxxxx. Excellent follow through and follow up. I hate buying cars. But I’ve never felt slighted or that I left money on the table when I purchased a car from Cary. More