Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Tampa
Tampa, FL
3,427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,427 reviews
June 13, 2016
Repair of GL 450 They were very professional, took their time to figure out the issues and fixed the problem in a timely manner. I fully trust them and will return wi They were very professional, took their time to figure out the issues and fixed the problem in a timely manner. I fully trust them and will return with any issues. More
by MDOM
Verified CustomerEmployees Worked With
Dave Zupkosky
June 13, 2016
Excellent Service Amazing dealership - free airport shuttle, convenient service hours, courteous staff. Highly Recommended. Drop off your car, it gets serviced with n Amazing dealership - free airport shuttle, convenient service hours, courteous staff. Highly Recommended. Drop off your car, it gets serviced with no drama, then dropped off at the airport valet - awesome! More
by tom20
Employees Worked With
Rick Acosta
June 13, 2016
Amazing first experience We recently relocated to the Tampa area and had not established a dealer connection yet. After a stray rock broke my windshield I found myself with an We recently relocated to the Tampa area and had not established a dealer connection yet. After a stray rock broke my windshield I found myself with an immediate need. I called the service department, made an appointment that was convenient for my schedule and they even provided a courtesy shuttle to my office. The car had not been serviced in while so I expected a few things to be discovered. I was pleasantly surprised with then service writer did not try to push extra stuff on me. This was a top notch experience all around. More
by LARRY17
Employees Worked With
Dan Polen
June 13, 2016
Recall on tailight fix Very personable staff. Very reactive and had me in and out within an hour even without having an appointment . I would highly recommend this dealersh Very personable staff. Very reactive and had me in and out within an hour even without having an appointment . I would highly recommend this dealership . A very pleasant experience and a free coffee never hurts More
by GMUIR
Employees Worked With
Rick Acosta
June 12, 2016
Thanks I appreciate all the assistance I received to complete the delivery items on my vehicle that were not in place at the time we received it. I appreciate all the assistance I received to complete the delivery items on my vehicle that were not in place at the time we received it. More
by sreiske1
Employees Worked With
Richard Diaz, Chris Copestick
June 12, 2016
routine I dislike this and the need to spend time writing just to complete the survey. It's invasive and unnecessary. This will be my last response to your su I dislike this and the need to spend time writing just to complete the survey. It's invasive and unnecessary. This will be my last response to your surveys. More
by FRASER.HIMES
Employees Worked With
Dan Willing
June 12, 2016
Service Recalls Mike Nankovitch, a service advisor had the identified recalls laid out and the order in which to proceed, based on resource availability and time opt Mike Nankovitch, a service advisor had the identified recalls laid out and the order in which to proceed, based on resource availability and time optimization. When it was realized that the software being loaded or upgraded was experiencing difficulties and it was impacting on the customer(s) delivery time, he made certain that the customer was appraised of the condition and advised appropriately. Alternatives were offered so as to not compromise and impact the customers time availability. The solution sets offered enabled the service center to complete their recall(s) in a timely fashion, with effectiveness and efficiency, and without compromising the customer(s) time and their availability. Time is money and money is time, in either case neither of the two should be squandered! Good job Mike. More
by JIM.RUSNELL
Employees Worked With
Mike Nankovitch
June 12, 2016
They made us feel like we were buying a brand new Mercedes!! At the end of the month of April 2016 myself, the love of my life (Future Wife) and my 16 year old daughter whom I love dearly enjoyed a wonderful car At the end of the month of April 2016 myself, the love of my life (Future Wife) and my 16 year old daughter whom I love dearly enjoyed a wonderful car buying experience. In my 38 years on God's green earth I have never experienced such top notched genuine customer service, professionalism, friendliness, honesty, quality of work which culminated in us purchasing a high quality, almost mint condition used vehicle with low miles for an excellent price! Mr. Arnell Howard made us feel like we were purchasing a brand new Mercedes-Benz rather than simply a used car which was not even a Mercedes-Benz but rather a 2006 Lexus instead. Mr. Arnell Howard made us feel like we were the most important people on the planet. Mr. ArnelI Howard was extremely knowledgeable and pleasantly humorous! I can assure you that I am not easily impressed. It was clear to me and my family that Mr. Arnell Howard must genuinely love what he does. Mr. Arnell Howard made me and my family feel right at home! Lastly, but certainly not least, my family and I dealt with Mr. Jared White in finalizing the financing of our vehicle purchase. Mr. Arnell Howard made it easy for anybody else to finish up a deal after his involvement and Mr. Jared White did a wonderful job finalizing our vehicle purchase. Mr. Jared White had some of the most comfortable chairs in his office and I was tempted to take one home with me as a further token of remembrance of the wonderful experience but I knew there would be other customers who would benefit from the chair remaining aside from the chair appearing to be a very expensive quality. Mr. Jared White was very professional, friendly, and pleasantly humorous. From the beginning of the purchase process up until today's date has been a wonderful car buying experience that my family and I will never forget! More
by Daddy1
Employees Worked With
Jared White, Arnell Howard
June 11, 2016
From California to Tampa - Outstanding Customer Service Brett Tatum and his Team continues to deliver impeccable customer service. I flew all the way from Newport Beach California just to purchase a car Bre Brett Tatum and his Team continues to deliver impeccable customer service. I flew all the way from Newport Beach California just to purchase a car Brett Tatum. He is trustworthy, ethical, customer focus, patient and understands his customer. More
by drbw365
Employees Worked With
Shedrick Payne, Jaden Batten, Angelo Panico, Brett Tatum
June 11, 2016
Great I live in Oklahoma and my experience was great. My car was delivered quickly and the entire process was smooth and fast. The price was much less than I live in Oklahoma and my experience was great. My car was delivered quickly and the entire process was smooth and fast. The price was much less than I was expecting as well. Great job!!! More
by Tampa to Oklahoma
Employees Worked With
Simon Tickett, Angelo Panico
