Mercedes-Benz of Tampa
Tampa, FL
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car buying My wife and I bought our first car here last week. From dealing with the salesman and the manager. It was overall a very pleasant experience. My wife and I bought our first car here last week. From dealing with the salesman and the manager. It was overall a very pleasant experience. More
Tenacity! My car has had this enigmatic issue with the volume of the speakers going in and out randomly. It was incredibly difficult to diagnose but Marty di My car has had this enigmatic issue with the volume of the speakers going in and out randomly. It was incredibly difficult to diagnose but Marty did not give up until he found the source of the problem. Rick Green and Marty the head mechanic have been wonderful to work with! The loaner cars are fantastic! I highly recommend this location and especially Rick Green and Marty if you need work done. More
Perfect Service I brought my car in because someone had vandalized and broken my tail gate light and spoiler on my GL550. Darrell Williams handled everything masterf I brought my car in because someone had vandalized and broken my tail gate light and spoiler on my GL550. Darrell Williams handled everything masterfully and gave me a loaner. I got my SUV back and it was as good as new. More
Great service Great service, professional staff, always returned my cars to the dealer for service, would not trust anyone else to service my car Great service, professional staff, always returned my cars to the dealer for service, would not trust anyone else to service my car More
return for oil leak Dave and his staff took care of the leaking oil filter housing ,cleaned the motor @ undercarriage. Everything is good now So it's happy motoring . T Dave and his staff took care of the leaking oil filter housing ,cleaned the motor @ undercarriage. Everything is good now So it's happy motoring . Thank You More
Top Shelf Dan Polan makes you feel at home explains the process assures you that everything is will go as planned. After the work was completed I had a some que Dan Polan makes you feel at home explains the process assures you that everything is will go as planned. After the work was completed I had a some questions Adam Dawson the tech that worked on my car came out and explained the worked that was preformed on my car in detail . Great Job Dan & Adam Thanks Again Jack Hilton More
Good work; no sense of urgency The service department had my car for 6 days and I was not given a loaner. The service manager said that no loaners were available. I had an appointme The service department had my car for 6 days and I was not given a loaner. The service manager said that no loaners were available. I had an appointment for 12:30p.m. on a Friday. No updates until Tuesday and Wednesday. Car was ready Thursday afternoon after replacing the battery, windshield wiper blades and repairing the AC system. The AC system is now working very well and Dan was very courteous and professional with me. However, we were inconvenienced by not having a loaner for the length of time that the dealer had the car. More
Excellent Service Excellent Staff Everything was great from the time I scheduled the appointment, to when I dropped my keys off and picked up my vehicle. The staff at Mercedes-Benz of Everything was great from the time I scheduled the appointment, to when I dropped my keys off and picked up my vehicle. The staff at Mercedes-Benz of Tampa is extremely friendly and knowledgable. More
Timely and friendly service; very nice facility Very prompt and friendly greeting upon arrival. Quick, efficient process of getting the vehicle in, the service completed, and getting me back on my Very prompt and friendly greeting upon arrival. Quick, efficient process of getting the vehicle in, the service completed, and getting me back on my way in the amount of time estimated. Rick was great. Also great facility to work and be productive while I waited for the vehicle. More
Amazing Staff and Service My partner and I were looking for the Lexus dealership; when we saw Mercedes-Benz dealer and decided to drive in. They were already closed except for My partner and I were looking for the Lexus dealership; when we saw Mercedes-Benz dealer and decided to drive in. They were already closed except for the service area when we met David Dobin. David very courteously asked us if he could help us. We told him that we wanted to see some of the vehicles. He told us that they were already closed but he was willing to go back in and help us out. We felt his gesture and willingness to help was quite sincere and admirable. Especially when he did not know if we were going to waste his time or not. But, yet, he offered to help. That left us with a great experience even before we started. We returned the next day, it was rainy and not the perfect day to be car shopping. But, David and his team made it fun and helped us find the perfect vehicle for us. We went in with the possibility of walking out with maybe one car, but David and Jerry were so amazing at helping us that we drove out of the lot with two cars instead. I have purchased a lot of vehicles in my time, but I have never received this kind of assistance, attention, friendliness, and positive attitude as I did from David, Jerry, and John. Thank you, guys, for making our experience as enjoyable and smoothly as it was. More