Mercedes-Benz of Tampa

A very unpleasant experience and will never go to that dealership ever again. The sale rep was decent but the finance manager named was very unprofessional. They tried to pull a fast one. So I went to a B dealership ever again. The sale rep was decent but the finance manager named was very unprofessional. They tried to pull a fast one. So I went to a BMW dealership and got exactly the service I was looking for and bought a M5 Competition on the spot. More

Very bad experience. I had a flat tire and checked with the service advisor to ensure my tire was in stock. Set up an appointment and came in on time next day. I was told loaners were not given out for a the service advisor to ensure my tire was in stock. Set up an appointment and came in on time next day. I was told loaners were not given out for a tire fix, but the repair would take an hour. I waited for two hours at the dealership only to be told that they did not have the tire in stock (I had expressly confirmed the tire was in stock the day before). There was a brief apology but no offers of additional service or assistance. I don’t think that the mistake defines you, but what happens after a mistake is made defines the quality of service, in this case it was absolutely nothing. More

He goes above and beyond for everyone. I highly recommend working with Rick. I rarely leave good reviews (like many of us) but he deserves the credit. working with Rick. I rarely leave good reviews (like many of us) but he deserves the credit. More

Just a common car seller that doesn’t care if you have a vehicle problem I won’t recommend mb to anyone buy a tesla vehicle problem I won’t recommend mb to anyone buy a tesla More

Jaleel is a very professional and detailed service advisor. He is always there to answer out questions and concerns and always makes sure that we leave feeling satisfied with the work. advisor. He is always there to answer out questions and concerns and always makes sure that we leave feeling satisfied with the work. More

The service agent, Rick Acosta was very professional, he is my advisor for several years and he does his job very seriously. His recommendations are very accurate and honest. To me he is the best service a is my advisor for several years and he does his job very seriously. His recommendations are very accurate and honest. To me he is the best service agent. More

Joey Helenek made my experience a nighmare. He made me leave even though my car hasn't been fixed ! I wasted a whole day due to his incompetence and terrible attitude. The most useless human being I have leave even though my car hasn't been fixed ! I wasted a whole day due to his incompetence and terrible attitude. The most useless human being I have ever met. More

Jaden is Plain rude. I had gone in because my 2020 GLC’s tow cover fell off on its own. When I explained what happened to her, she spoke to me like I was garbage. I wouldn’t talk to anyone the way she spoke tow cover fell off on its own. When I explained what happened to her, she spoke to me like I was garbage. I wouldn’t talk to anyone the way she spoke with me, especially given that it was our first - and thankfully only - interaction. I hadn’t given any reason to illicit such a rude and snotty response from her. More

Needed some service work and other issues done to my SL-63. Dave Z and Bob Net are "the bomb".These guys are personable and user friendly. They always listen to my issues, and understand my concerns. It SL-63. Dave Z and Bob Net are "the bomb".These guys are personable and user friendly. They always listen to my issues, and understand my concerns. It's always a seamless service encounter. They keep me informed and I'm always impressed with their depth of product knowledge. A hearty thumbs up to Dave Z and Bob Net at Mercedes-Benz of Tampa. More