Back

Mercedes-Benz of Tampa

Tampa, FL

4.0
3,438 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

Directions

By Type

Showing 3,438 reviews

December 12, 2020

Just a common car seller that doesn’t care if you have a vehicle problem I won’t recommend mb to anyone buy a tesla More

by Mercedeszuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cary Jedlovec, Ellen Tackett
Dec 14, 2020 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to share your feedback with our team. I regret to hear that you feel this way about our dealership. We strive to provide exceptional customer service and I would be happy to speak with you further about your issues. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251

Dec 14, 2020 -

Mercedeszuk responded

Hi alex I lease a gle-350 but came out a lemon,I had to take it back more than 5 times with a transmission or motor cranking noise no one can explain or figure out,I don’t remember the name of one of the “mechanic”tall fat guy the took the vehicle without my permission and put like 10 miles on it and las few days I visited the store again with the same problem and and they told me the vehicle needed a service that included oil filters change and tire rotation and I noticed that I was charge for everything but the only did an oil change,not even the tire rotation,but they always have an excuse to say...no more MB...I love tesla cars

December 12, 2020

Jaleel is a very professional and detailed service advisor. He is always there to answer out questions and concerns and always makes sure that we leave feeling satisfied with the work. More

by rlkant18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaleel Khan
Dec 14, 2020 -

Mercedes-Benz of Tampa responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

December 04, 2020

The service agent, Rick Acosta was very professional, he is my advisor for several years and he does his job very seriously. His recommendations are very accurate and honest. To me he is the best service a More

by famlopezmolina
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Acosta
Dec 10, 2020 -

Mercedes-Benz of Tampa responded

Hello famlopezmolina, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

December 04, 2020

Joey Helenek made my experience a nighmare. He made me leave even though my car hasn't been fixed ! I wasted a whole day due to his incompetence and terrible attitude. The most useless human being I have More

by Adam
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey Helenek
Dec 07, 2020 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to share your feedback. I regret to hear that you had a negative experience with our dealership. I would like to speak with you further about this experience. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251

December 02, 2020

Dave has been my advisor for over 10 years and i must recognize he is one of the best in the industry. Dave has always been attentive from begining to end, very detailed and always available to answer an More

by Angel Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Zupkosky
November 21, 2020

Jaden is Plain rude. I had gone in because my 2020 GLC’s tow cover fell off on its own. When I explained what happened to her, she spoke to me like I was garbage. I wouldn’t talk to anyone the way she spoke More

by Andrea
Recommend Dealer
No
Employees Worked With
Jaden, Jaden Batten
Nov 23, 2020 -

Mercedes-Benz of Tampa responded

Andrea, Thank you for taking the time to share your feedback with our team. I regret to hear that you had a negative experience with our team and that we did not provide you with exceptional customer service. I would like to speak with you further about this issue and will be contacting you. You may also contact me at your convenience. Alex Glickman, General Manager, 813-580-5251

Nov 23, 2020 -

Andrea responded

What’s done is done.

November 19, 2020

Needed some service work and other issues done to my SL-63. Dave Z and Bob Net are "the bomb".These guys are personable and user friendly. They always listen to my issues, and understand my concerns. It More

by painduude
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Zupkosky, Bob Net
Nov 25, 2020 -

Mercedes-Benz of Tampa responded

painduude, thank you again for taking the time to let us know how we did!

November 07, 2020

Worst dealership ever! I will never go there again! They are shady & put fraudulent charges on my credit card! I had heard bad things about this dealership but I thought I would give them a chance, I should More

by Palmtreej11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesus in the service Dept
Nov 09, 2020 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to share your review. I regret that you feel this way about our dealership. I would like to speak with you further about the issues that you had with charges. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251

November 04, 2020

Bob Net is always professional, personable and honest. He is timely in getting back with the customer and in my opinion always timely in his responaes More

by Billydash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Net
Nov 17, 2020 -

Mercedes-Benz of Tampa responded

Thanks for the great rating! We are always happy to help!

October 29, 2020

They are always polite and welcome me as soon as I arrive. Dan Willing, my supervisor, is friendly and helpful, identifying any problems I have with my car. I have confidence in him and his ability a More

by Dbstuder40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Willing
Nov 06, 2020 -

Mercedes-Benz of Tampa responded

Dbstuder40, we really appreciate this positive review! Thanks so much!

...
13
...