Mercedes-Benz of Tampa

Great Experience Cary provided great customer service and found the exact car I was looking for. I received a great offer and wasn't taken advantage of like many deale Cary provided great customer service and found the exact car I was looking for. I received a great offer and wasn't taken advantage of like many dealers have attempted. Will buy again! More

Awesome service I have had 2 Mercedes vehicles, both serviced by this location. Darrell provides great service, fixes my issues quickly, all within my schedule. I app I have had 2 Mercedes vehicles, both serviced by this location. Darrell provides great service, fixes my issues quickly, all within my schedule. I appreciate how he exceeds my expectations! More

Professional staff - efficient and courteous I first contacted James Berger by telephone and spoke to him about ordering a new vehicle. Most sales folks have no clue about special order items an I first contacted James Berger by telephone and spoke to him about ordering a new vehicle. Most sales folks have no clue about special order items and the various combinations required to build a particular car; James knows his Mercedes. I asked James to come up with his best price for the vehicle and he gave me the best price without hassle in a 5 minute visit to his office. James ordered the car and it was produced and delivered, exactly as promised. Furthermore, James provided great advice on the disposition of the older car; further simplifying the process and saving me time, effort and money. So simple, James made others look like amateurs. The delivery process was equally flawless. Since James had to be away on personal business, Larry Pfingsten took over the process for me. Due to James’ absence, there may have been a small miscommunication on the handling of the paperwork but Larry certainly did everything I could imagine to make my experience a smooth and efficient one. The one hour I spent taking delivery of the new vehicle involved a consult with Ralph, a product concierge. Ralph was extremely knowledgeable and answered all the questions I had about the new vehicle. Just like James and Larry, Ralph was professional and was knowledgable. Time is my most important commodity. I feel that all three of the associates at MB Tampa Bay not only respected me but also showed great regard for my time throughout the entire transaction. Speaking to a sales team whose only mission is to sell me a car for commission is always an uncomorftanble time when they don’t understand your needs or don’t have sufficient information. These guys clearly took the time to understand what I needed and met all of my expectations. I have purchased multiple MBs from 5 different dealers (including two in Florida) in the past 28 years. This transaction was clearly the best experience I had. Compared to the amateurs sales personnel that are physically closer to me, MB Tampa Bay was so much better. I would also add that I was thoroughly impressed at the dealership’s role in providing employment opportunities for individuals with Autism. At the Aristas Cafe, adjacent to the dealership’s service lounge, Autistic individuals have the opportunity to develop both professionally and socially by becoming associates of the dealership. Not only are such initiatives good for the world, it shows a commitment by the facility to do more for the community in which they operate. With many choices of dealerships, I see no reason not to support one that tries to give back everyday. I look forward to getting James, Larry and Ralph’s assistance again in the future. More

Purchase if a Certified Used Car After we had agreed on the price of the car, I had to wait for 2 hours to start doing the paperwork. This was too long of a wait. After we had agreed on the price of the car, I had to wait for 2 hours to start doing the paperwork. This was too long of a wait. More

Best Service Advisor Rick Green is the absolute Best Service adviser! Rick always provide the best customer service for me and others that I know. The service is simply Rick Green is the absolute Best Service adviser! Rick always provide the best customer service for me and others that I know. The service is simply the best! More

Very friendly and helpful sales stafg My sales rep Richard was great in providing a low pressure sales approach. He was also very helpful and patient which made me want to give him my busi My sales rep Richard was great in providing a low pressure sales approach. He was also very helpful and patient which made me want to give him my business. I had many options but wanted to give my business to Richard because of his friendly customer centric attitude. Would recommend him to my friends and neighbors. Rick green in service was also helpful and friendly overall although he didn't return my call on 2 instances. More

Everything went very well Bob Net always takes great care of me!!Whenever I come in they are very willing to work me in and if I come by they are willing to do a car wash which Bob Net always takes great care of me!!Whenever I come in they are very willing to work me in and if I come by they are willing to do a car wash which is wonderful. I also love the Autism program there!! More

Sales Employee Moe was wonderful to work with. He always kept me informed and there was no pressure. I will return at the expiration of my lease and request Moe. Moe was wonderful to work with. He always kept me informed and there was no pressure. I will return at the expiration of my lease and request Moe. More