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Mercedes-Benz of Tampa
Tampa, FL
3,427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,427 reviews
June 30, 2016
Great service , specially Bob with service department , he i Love the service and they are fast, they done a great job on all the services I been done, very friendly , specially bob net and James burger. Love the service and they are fast, they done a great job on all the services I been done, very friendly , specially bob net and James burger. More
by GOPLAYSOMEGOLF
Verified CustomerEmployees Worked With
Bob Net
June 30, 2016
Friendly and caring Eric Gonzalez is always willing to help and do extra to take car of my needs. Thank you Eric....!!! Always a pleasure to see you there. Eric Gonzalez is always willing to help and do extra to take car of my needs. Thank you Eric....!!! Always a pleasure to see you there. More
by KIMPAKC
Employees Worked With
Eric Gonzalez
June 30, 2016
Great Selection They had a great selection of cars right on the lot! Jordan had a lot of information to deal with at one time and handled it like a champ. We bought They had a great selection of cars right on the lot! Jordan had a lot of information to deal with at one time and handled it like a champ. We bought two cars in one morning. More
by BRANDI6
Employees Worked With
Jordan Ritter, Jerry Cardine, Ronald Surette
June 30, 2016
Got the best deal I selected a GLC with the options I needed and shopped around for OTD price to compare apples to apples, as far as Daytona, St Petersburg, Lakeland an I selected a GLC with the options I needed and shopped around for OTD price to compare apples to apples, as far as Daytona, St Petersburg, Lakeland and many other dealerships. None of them was able to give me more than $1000 discount off MSRP and this dealership offered me over 6k right at the first call I made, and they honored it till I picked up the vehicle. One little problem I faced that while closing the deal inside the finance manager office, he tried to add $150 to final statement. It was not the final price we agreed upon. When I pointed this out he immediately removed it. Not sure if it was unintentional or...if it gets thru, let it:-) He did not pressurize us into buying any thing else and was very funny. Overall good experience and a great deal! More
by hemantkumar05
Employees Worked With
Angelo Panico, DeAndre Sharp
June 30, 2016
purcahse I was disappointed about the quote I got in the E 300 after finding out that it had no navigation system and it was only wired and had to buy a chip I was disappointed about the quote I got in the E 300 after finding out that it had no navigation system and it was only wired and had to buy a chip which i did not. Frank Vasquez was great the only hiccup was that, also Adil.was great Javier Sarabia More
by helms0
Employees Worked With
Adil (Adam) Zidouhia, Frank Vazquez
June 29, 2016
Great Experience Fausto Torres was helpful, knowledgeable, and very responsive. After having a less than optimal experience at a competing dealership, we went to MB o Fausto Torres was helpful, knowledgeable, and very responsive. After having a less than optimal experience at a competing dealership, we went to MB of Tampa. This was a good move. Here, we felt at home, without sales pressure, and much more comfortable in our decisions. They made sure that our 3 kids were happy with complimentary smoothies and movies. Fausto was very responsive to any of our enquiries, and remained so even after the sale was finalized. More
by lindbergh5
Employees Worked With
Fausto Torres
June 29, 2016
The best. Always friendly and professional. There is no one out there that even comes close to the service your team gives. Darrell Williams was exceptional as always. Give him a raise. I hav There is no one out there that even comes close to the service your team gives. Darrell Williams was exceptional as always. Give him a raise. I have only been in Tampa for three years. I became a customer 2 years ago and bought my first Mercedes. I will come Back again and again. Rick Greene has also given exceptional service when I have been in. Tiu must have great training. Your team is the best. More
by DGREUBEL
Employees Worked With
Darrell Williams
June 29, 2016
Left vehicle with dealer while out of town a few days. A few days ago, I left my 2016 CLS 400 with the dealer. Things got very screwed up with the Marriott Airport hotel. Previously, I had done this same p A few days ago, I left my 2016 CLS 400 with the dealer. Things got very screwed up with the Marriott Airport hotel. Previously, I had done this same process several times. Typically, I leave the car at the hotel and it is picked up by the dealer staff, stored for me briefly, and brought back to the hotel before my arrival. Apparently, things change with time. the Marriott at TIA no longer charges their normal daily parking rate which is the same rate for the entire complex, the Hotel is NOW charging $32.00 per day, if you are not staying at the hotel. I found this all out shortly before my flight was scheduled to leave. After I arrived at my destination I contacted the dealer's service center and explained my situation. the end result is that service department sorted everything out and the car was waiting for me at the hotel (I paid two days of the parking at the hotel, dropping the car off and picking it up). my overall service experience was better than great, unlike when I had a car from Crown. A few years ago, I bought my first CLS and explained in detail that I really do not use the service department much. One thing I do dent to use is the car wash (regular car washes often ding your wheels with their equipment). As things turned out, I frequently waited two hours (+) to get my car washed at Crown. I complained to the sales and service staffs on too many occasions to think of. I bought one car at Crown (my mistake) and four at Tampa Mercedes. More
by Bill Smith
Employees Worked With
Hazel Vance, Gary Todd, Mark Gray, Ellen Tackett, Dustin Rogers, Eric Gonzalez
June 29, 2016
Very pleased! Mark Gray is a top notch professional and made the experience amazingly casual with zero sales jargon or pressure. I've purchased 3 prior Mercedes and Mark Gray is a top notch professional and made the experience amazingly casual with zero sales jargon or pressure. I've purchased 3 prior Mercedes and have always been hit with the sales pitch at some point but not once did I feel this from Mark. Great guy and thoroughly enjoyed working with him. More
by kw2123
Employees Worked With
Mark Gray, Kevin Cao
