Mercedes-Benz of Tampa

EXCELLENT SERVICE I always ask for and see Dan Willing who for years have assisted me in an excellent way I can only say the very best regarding the service I have rece I always ask for and see Dan Willing who for years have assisted me in an excellent way I can only say the very best regarding the service I have received from all individuals involved but especially Mr. Dan Willing a most excellent employee More

Very enlightening! Excellent service. My lease with Cadillac was up and I had to, not lease, but buy a car. I went back to Cadillac but was disappointed in what they would do for me plus My lease with Cadillac was up and I had to, not lease, but buy a car. I went back to Cadillac but was disappointed in what they would do for me plus I was rather sadden at their tactics in sales. I checked another dealership but again nice but did not follow through with my requests. I decided I would give Mercedes Benz a try. To be honest I enjoy their Lattes and thought that I would drop in & bless myself with one! I not only enjoyed my Latte but I now am driving a Mercedez. I love my little SUV. I can not say enough about the salesperson, Luis, and his manager Tom. They were absolutely wonderful to me. They listened to me....what I wanted and could afford. They were knowledgeable, took their time with me and showed me not only one car but several never trying to push me into buying any. Their sales tactics were excellent. So are your lattes! Jo Ann"coppi" Reed More

Customer Service at its best After visiting several Mercedes Benz dealerships across town, I can honestly say that Mercedes Benz of Tampa took customer service to the next level a After visiting several Mercedes Benz dealerships across town, I can honestly say that Mercedes Benz of Tampa took customer service to the next level and exceeded my expectations across the board. From the moment we stepped foot in the door, my mother and I were greeted with a warm welcoming by the receptionist and were offered refreshments while we waited to meet with Jonathan. Although I had a good understanding of what I was looking for in a vehicle, Jonathan was able to reassure that my needs were going to be satisfied by walking me through the enhanced features of a specific vehicle. He was very knowledgeable about the vehicle and understood the level of detail that went into the overall design. Not once, did I feel that I was being pressured into buying a vehicle which was quite frankly the largest purchase I have ever made. I was handed off to Kevin after confirming that this was the car that I wanted and Kevin took it from there. I was introduced to many members of the team, including the service tech who would be helping me in the future. Kevin offered different payment options and was able to work with me to select the one that I was most comfortable with. Overall, I highly recommend this dealership if you are one who appreciates customer service and a friendly but professional atmosphere. More

Excellent Customer Experience I recently purchased a new MB GLC 300 from MB of Tampa and I was more than pleased with the end-to-end experience. The facilities are world-class and I recently purchased a new MB GLC 300 from MB of Tampa and I was more than pleased with the end-to-end experience. The facilities are world-class and the people I came in contact with were outstanding. Purchasing a new car, especially a Mercedes, is a big commitment and generally one that is a bit nerve wracking for most people. I can honestly say that I was treated uniquely, with respect and a focus on my needs. I can unequivocally recommend this dealership based on my personal experience. More

Efficient and courteous Thank you again for a most happy experience. Cary J. Was efficient , patient and courteous .I highly recommend you to all my friends and family. Thank you again for a most happy experience. Cary J. Was efficient , patient and courteous .I highly recommend you to all my friends and family. More

Totally exceeded our expectations! We were leaving for a weekends at our beach home, happy we had gotten an early start (3 p.m.) to perhaps beat the Friday traffic. My Mercedes-Benz S We were leaving for a weekends at our beach home, happy we had gotten an early start (3 p.m.) to perhaps beat the Friday traffic. My Mercedes-Benz SUV was packed with luggage, coolers of food, our 14 year old granddaughter (who decided to bring a friend at the last minute) and two feisty miniature schnauzers. Within a mile of our home the "low tire pressure" indicator popped on. I wanted to scream. My husband called Robert Weisgal, our awesome salesperson (my vehicle is new, so I have not established a relationship as of yet with anyone in service who met us at the Service Drop-Off Bay. We were ALL whisked out of our vehicle, the teens were escorted to the coffee bar for an iced vanilla latte, I walked the dogs and my husband and Robert spoke with the Service Rep. While the puncture from a screw in my tire was being repaired, the girls took selfies with all the vehicles on the showroom floor (future customers now?), and the dogs were invited into the waiting area where they held court with anyone who would pet them. The staff from the coffee bar even brought them water! Within 30 minutes we were on our way. Your team turned what could have been a frustrating delay into an interesting start to our weekend. Home run, Mercedes-Benz, home run! More

Phenomenal Service Again, continuous outstanding & prompt service to our suv. The professionalism starts as you drive into the service center. Thanks Mike N, M.Crew, Dri Again, continuous outstanding & prompt service to our suv. The professionalism starts as you drive into the service center. Thanks Mike N, M.Crew, Drivers & MBT More

Had a blow out and was not sure what to do - They were very helpful and had someone out to change my tire within half an hour of my phone call and got me on my way. They were very helpful and had someone out to change my tire within half an hour of my phone call and got me on my way. More