Mercedes-Benz of Tampa
Tampa, FL
Filter Reviews by Keyword
By Type
Showing 3,427 reviews
Always flawless From Sales to Service...this dealership goes out of its way to ensure excellent service. Thanks again to Manager Jerry Cardine for helping me get my From Sales to Service...this dealership goes out of its way to ensure excellent service. Thanks again to Manager Jerry Cardine for helping me get my issue resolved and to Service Advisor Darrell Williams who made it a quick resolution! More
Outstanding Value and Service!!! Let me just start by saying that I'm a thorough shopper and I do a lot of research before making a purchase. I also don't write that many positive re Let me just start by saying that I'm a thorough shopper and I do a lot of research before making a purchase. I also don't write that many positive reviews because lets face it, customer service seems to be a thing og the past...except in MB of Tampa. My review is imparcial and objective. First the way they handle incomming potential customers. When you arrive at the dealer you can walk around and look at the cars without pressure, they allow you to take your time to look at the cars. If you are interested and you approach the office entrance area they have hosts (not a sales representative) approach you and simply ask how they can help. I liked that because it allows you to just browse if that is what you want to do. So I informed her I was interested in buying a vehicle and she introduced us to Cody, our sales representative. Cody was very informative about the technical aspects of the vehicles prices and options. We really like the no pressure to buy attitude. It was more of an informational enjoyable conversation (which led us to buy anyways in less than 30 min lol). The main aspect we liked about the sales part of the deal was the nice professional attitude of Cody. We didnt felt like we were dealing with a traditional salesman that just cares aboit making a sale. Value! we went to every MB dealer in the area (3) and non of them got evel close to the price we were getting with MB of Tampa. I'm talking about a 7,000 difference at the minimum. I dont know how they were so much lower than the other places, may be volume because we did notice that their selection was considerably larger than any of the other locations. Closing the deal, which is often overlooked by buyers but it is the most important part of the deal. We had to return the next day... The financing bank with the lowest approved rate asked us for a several documents. Jared made a phonecall that facilitated everything for us with another bank of our choice and in minutes. I notice that he was talking to the bank rep about golf a little prior to asking him to assist us. Thats is the way to go, personal relations go a lot further than an email, Kudos. The delivery, very informative and the miriad of extra services, from loaner cars, airport drop off and pick up,etc...We just bought a car for my wife...and I found where I'm buying my next car. More
Excellent Because Mercedes Benz is sinonimun of excellence and elegance. Thanks for give me the opportunity to drive 2 MB. Daniel Echevarria Cinco First Hou Because Mercedes Benz is sinonimun of excellence and elegance. Thanks for give me the opportunity to drive 2 MB. Daniel Echevarria Cinco First Housing Realty More
Excellent attention and services, Thank you to Mercedez-Benz Excellent professional attention 👍 I got all that I really need and I recommend that place to others costume in Tampa, Thank you Mercedes- Benz Comp Excellent professional attention 👍 I got all that I really need and I recommend that place to others costume in Tampa, Thank you Mercedes- Benz Company for have a good professional team in Tampa. More
Great experience Recently just leased a new car through Mercedes Benz of Tampa Bay. Experienced great customer service. Vito was extremely helpful and got me in exac Recently just leased a new car through Mercedes Benz of Tampa Bay. Experienced great customer service. Vito was extremely helpful and got me in exactly what I was looking for. More
This was our 5th car from this dealership! Great experience as always. From the moment you walk through the glass doors all the way to the delivery bay, they don't disappoint. Keeps me coming Great experience as always. From the moment you walk through the glass doors all the way to the delivery bay, they don't disappoint. Keeps me coming back. More
Awesome!!! I really am thankful! The service was great and affordable. I was aware of everything that was going on. I also was given options. I would recommend t I really am thankful! The service was great and affordable. I was aware of everything that was going on. I also was given options. I would recommend the service. More
GREAT as always! I always get great service! I also get greeted with a friendly smile from all the guys there. Also the porters Victoria & Dillon are great!!! I always get great service! I also get greeted with a friendly smile from all the guys there. Also the porters Victoria & Dillon are great!!! More
Quick and easy service! Had slight damage to one of my rims and brought it in for service. I was in and out in less than 10 mins with a Brand new C300 rental with 5 miles o Had slight damage to one of my rims and brought it in for service. I was in and out in less than 10 mins with a Brand new C300 rental with 5 miles on it. What a great marketing idea to get customers to trade up to a new vehicle! My vehicle was ready by the next afternoon, now that's service! More
Fantastic Came in and was given an amazing sales expert to work with. He was super patient. Gave me lots of great info and present no pressure. Very knowle Came in and was given an amazing sales expert to work with. He was super patient. Gave me lots of great info and present no pressure. Very knowledgeable on all aspects of the vehicle and allowed me to test drive 2 different models to compare. More