Mercedes-Benz of Tampa

Excellent Service By Far I recently bought a 2013 ML 350 and have been coming to this dealership for a couple of visits. Each time I was treated with utmost care and considera I recently bought a 2013 ML 350 and have been coming to this dealership for a couple of visits. Each time I was treated with utmost care and consideration. Dave Z has always explained things upfront and nothing has been hidden. Would recommend this dealership for many things. Jim R More

annual check up I went in for 20k mile checkup and it went smooth they have the best service and care for there customers, it cost $530 for the annual check up with I went in for 20k mile checkup and it went smooth they have the best service and care for there customers, it cost $530 for the annual check up with brake fluid flush,, so if you don't have a few bucks better save up More

Need more service people this dealership has very curtious employees but there are never enough of them. My service advisor has been Dave and there are always multiple people this dealership has very curtious employees but there are never enough of them. My service advisor has been Dave and there are always multiple people waiting for him. He does a wonderful job of addressing everyone when they come up to him and helping with their needs; however when I was there last to get a tire check it took an hour and a half. I had to wait till Dave finished with other customers at his desk just to inquire about the progress of the car. I had to leave without getting my car washed because of how long I waited and had to return to my office for a meeting. Dave is always friendly and effeocent With his time but he always has multiple customers waiting to get help. More

Confidence and reliability The service department at MB of Tampa is consistently over-the-top. The reasons we take both of our Mercedes here is "confidence and reliability". W The service department at MB of Tampa is consistently over-the-top. The reasons we take both of our Mercedes here is "confidence and reliability". We are confident in the reliability and quality of the service, the professional knowledge of our Service Advisor, Bob Net, and the personal, white glove treatment we always receive. The entire staff is personable; the valets' greeting is the very first welcome into the dealership. The Café is a great treat as well! More

Rick Excellent As Always Rick on urgent basis worked with me to have my tires replaced within hours . I can always rely on him and the service and upfront with resolutions. He Rick on urgent basis worked with me to have my tires replaced within hours . I can always rely on him and the service and upfront with resolutions. Heck he even helped me to get my gift card activated ! That is service More

Scheduled maintenance Efficient , courteous service, helpful service advisor, car washed, nice surroundings, quick turnaround time, nice coffee setup, nice television, comf Efficient , courteous service, helpful service advisor, car washed, nice surroundings, quick turnaround time, nice coffee setup, nice television, comfortable seating, ease of entry and exit More

Exceptional Service I called Mike Nankovitch, my Service Advisor, on Wed, Jul 6th, he was able to schedule my repair for the following day. I brought my car in about 10A I called Mike Nankovitch, my Service Advisor, on Wed, Jul 6th, he was able to schedule my repair for the following day. I brought my car in about 10AM, was promptly greeted and discussed my repair with Mike. He was able to get my car in and repaired, washed and back to me by Noon. I hardly had time to enjoy the Cafe. That is an example of great customer care. He has been a dependable and courteous advisor for me for several years. I know he is a reflection of the quality of the entire service team. More