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Mercedes-Benz of Tampa
Tampa, FL
3,427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,427 reviews
July 13, 2016
Flat tire Got up to go to work and found out that I had a flat tire. I changed the tire and found a nail in it. I brought it to the dealership (7am) to be pl Got up to go to work and found out that I had a flat tire. I changed the tire and found a nail in it. I brought it to the dealership (7am) to be plugged. The technician looked at the tire and noted it was worn unevenly and suspected the alignment was off. He pointed out the opposite side rear tire had similar wear pattern. I did not have an appointment but he arranged for a loaner car and got me on my way to work in less than 20 minutes. My car was ready with two new rear tires and re-aligned by eleven am. More
by TGENNARA
Verified CustomerEmployees Worked With
Jaleel was not in when I dropped the car off but the other gentleman's name was Rick. I did not see his last name. , Jaleel Khan
July 13, 2016
Very pleasant ! very friendly and always keeps me inform on what's going on with my car and the cost before the actual repair. Also I am always given a car so I can s very friendly and always keeps me inform on what's going on with my car and the cost before the actual repair. Also I am always given a car so I can still go about my day without any interruptions while my car is being repaired . More
by GINA02282002
Employees Worked With
Rick Greene
July 13, 2016
Great experience I bought many cars before from different location thru united state and it takes forever to finish the paper work and singing the contract till my las I bought many cars before from different location thru united state and it takes forever to finish the paper work and singing the contract till my last experience with MB of Tampa I travel from Boca Raton to Tampa to get my new MB E 300 the paper work was ready for my to sign ,the car was ready for delivery thanks to my sales person MARK SHEET he was great to deal with and the finance manager ADIL ZIDOUHIA ,the paper work was ready to sign and we was done in 20 minutes thanks again to MARK,and ADIL I will recommend this dealership to any body was great experience . More
by hismailone
Employees Worked With
Mark sheet, Adil (Adam) Zidouhia, Mark Sheets
July 13, 2016
New car purchase Sales team was excellent. James Berger and Mo Awada were very courteous, and worked very hard to find us the vehicle that met our needs. Tom Fallon we Sales team was excellent. James Berger and Mo Awada were very courteous, and worked very hard to find us the vehicle that met our needs. Tom Fallon went above and beyond to offer us excellent customer service . We were very pleased with the entire team. We will definitely recommend this dealership. More
by rodriguezcheryl1217
Employees Worked With
James Berger, Adil (Adam) Zidouhia, Tom Fallon, Moe Awada
July 12, 2016
Awesome! Very personalized service from both Jaden & Luis. Came to our home for vehicle purchase papers and for learning experience. Jaden, so friendly and k Very personalized service from both Jaden & Luis. Came to our home for vehicle purchase papers and for learning experience. Jaden, so friendly and knowledgeable. Thank you More
by ROBERTOALOMAR
Employees Worked With
Jaden Batten, Luis Garcia
July 12, 2016
Good service Mr Rogers is always helping my cars when I need to do. Some times without an appointment still he is very kinds to me too Mr Rogers is always helping my cars when I need to do. Some times without an appointment still he is very kinds to me too More
by AANDMKIM
Employees Worked With
Dustin Rogers
July 12, 2016
Professional and excellent customer service! My expectations were high and I left a very satisfied buyer. From beginning to end, the process was smooth, with Mark being very helpful and knowledge My expectations were high and I left a very satisfied buyer. From beginning to end, the process was smooth, with Mark being very helpful and knowledgeable, as I had several questions and comments and he was very patient and relaxed the entire time. Kevin, our finance manager could have been a little more engaging, but I'll ignore his lack of interpersonal skills since he was fast and informative with the paperwork. Overall, great experience and a very nice facility! More
by dohelortiz82
Employees Worked With
Mark Sheets
July 12, 2016
Services department is excellent! Rick Greene is Awesome ! The staffs at Mercedes of Tampa services department are the best! Rick Greene is awesome! We only work with him for all service needs! He is very prof The staffs at Mercedes of Tampa services department are the best! Rick Greene is awesome! We only work with him for all service needs! He is very professional, friendly, passionated, and knowledgeable about the cars. More
by jphomm
Employees Worked With
George Martin, Jared White, Rick Greene
July 12, 2016
Good technically, but wouldnt recommend Positives? Good technical service, friendly concierge directing traffic, ability to RSVP online. Service inside inconsistent, often seems almost indi Positives? Good technical service, friendly concierge directing traffic, ability to RSVP online. Service inside inconsistent, often seems almost indifferent. Huge wait times (last 2 visits close to 3 hours). More
by ROBERT3MILLER
Employees Worked With
Chris Lomanto
July 12, 2016
Making it right I have had my car serviced here since its purchase (2010) and have always had a pleasant experience. However, when I initially came in for my appointm I have had my car serviced here since its purchase (2010) and have always had a pleasant experience. However, when I initially came in for my appointment, I was not greeted or extended the courtesy I have come to expect. Fortunately, Bob, jumped in and turned the day and my commitment to Mercedes remained intact due to his commitment to customer service. More
by SKIESRUS1
Employees Worked With
Bob Net
