Mercedes-Benz of Tampa

great made appointment by phone for a Saturday because the xxx who knew what was going on with my sprinter was going to be there. When arrived service write made appointment by phone for a Saturday because the xxx who knew what was going on with my sprinter was going to be there. When arrived service writer Eric gonzelos informed me that the Tech, Eric, was not in and I WAS VERY UNHAPPY, Eric calmed me down and said tech would be in Monday to do the job. Well Monday came and Tech still had work from Friday to do so work on our Sprinter did not get completed til Tuesday. Was called, Eric said were going to wash unit be about hour. we picked up unit, checked the sliding door and it worked Tech eric knew what he was doing. thank you!!! He even furnished info about another request I made. We were treated very goo. More

Excellent service. Mr. Mike Darmanin was more than helpful with his customer service. He made sure I was kept in contact and his communication was superb. When my parts Mr. Mike Darmanin was more than helpful with his customer service. He made sure I was kept in contact and his communication was superb. When my parts were in, he ensured that I was set up with a service representative. More impressively, me followed up with me to make sure I was satisfied and happy with my experience. In my opinion, he went well above and beyond his responsibility. I would also like to thank Jaleel for the speedy turn around time and his willingness to ensure my experience was to MB expectation. Thank you Mike and Jaleel. More

A pleasure to visit!! Just outstanding!!! I always look forward to go for service. People are very friendly, it's like one big family, feel right at home and it doesn't b Just outstanding!!! I always look forward to go for service. People are very friendly, it's like one big family, feel right at home and it doesn't bother me to wait for my car to be ready!!! More

Best purchase experience I have ever had I had a great experience purchasing my first Mercedes earlier this week. Salesman Gary Green did a great job following up with me regarding my intere I had a great experience purchasing my first Mercedes earlier this week. Salesman Gary Green did a great job following up with me regarding my interest and concerns and ultimately was able to get me a really great deal. I did not feel that anyone was pushy. Everyone I interacted with, from the sales staff to Angelo in the finance department, went out of their way to make me feel welcome and valued as a customer. It was the most seamless transaction I have ever done with a dealership. Highly recommended. More

Standard Service Visit (A) Service Advisor, Ellen is a great person to deal with...very easy to schedule appointment. Ellen takes the time to explain the service provided and or Service Advisor, Ellen is a great person to deal with...very easy to schedule appointment. Ellen takes the time to explain the service provided and or additional services required. Thus far for the past 3 years we have owned our vehicle our experience had been nothing been excellent! More

Polite, responsive, attractive pricing, no hassle I felt like I was dealing with a professional who valued my time and he was super polite and knowledgeable. He found me the car I wanted so fast, it w I felt like I was dealing with a professional who valued my time and he was super polite and knowledgeable. He found me the car I wanted so fast, it was easy More

Mercedes purchase experience. Deandre sharpe and Arnell Howard were amazing throughout my experience and were very helpful in locating my car and keeping me up to date. They contin Deandre sharpe and Arnell Howard were amazing throughout my experience and were very helpful in locating my car and keeping me up to date. They continue to keep in touch with me and are very invested in me and made me feel so welcome and appreciated. More

service was great Bob Net was so helpful and kind I will certainly request him for any of my visits to Mercedes Benz of Tampa fl was great Bob Net was so helpful and kind I will certainly request him for any of my visits to Mercedes Benz of Tampa fl More