Mercedes-Benz of Tampa

A pleasure to visit!! Just outstanding!!! I always look forward to go for service. People are very friendly, it's like one big family, feel right at home and it doesn't b Just outstanding!!! I always look forward to go for service. People are very friendly, it's like one big family, feel right at home and it doesn't bother me to wait for my car to be ready!!! More

Best purchase experience I have ever had I had a great experience purchasing my first Mercedes earlier this week. Salesman Gary Green did a great job following up with me regarding my intere I had a great experience purchasing my first Mercedes earlier this week. Salesman Gary Green did a great job following up with me regarding my interest and concerns and ultimately was able to get me a really great deal. I did not feel that anyone was pushy. Everyone I interacted with, from the sales staff to Angelo in the finance department, went out of their way to make me feel welcome and valued as a customer. It was the most seamless transaction I have ever done with a dealership. Highly recommended. More

Standard Service Visit (A) Service Advisor, Ellen is a great person to deal with...very easy to schedule appointment. Ellen takes the time to explain the service provided and or Service Advisor, Ellen is a great person to deal with...very easy to schedule appointment. Ellen takes the time to explain the service provided and or additional services required. Thus far for the past 3 years we have owned our vehicle our experience had been nothing been excellent! More

Excellent service. Mr. Mike Darmanin was more than helpful with his customer service. He made sure I was kept in contact and his communication was superb. When my parts Mr. Mike Darmanin was more than helpful with his customer service. He made sure I was kept in contact and his communication was superb. When my parts were in, he ensured that I was set up with a service representative. More impressively, me followed up with me to make sure I was satisfied and happy with my experience. In my opinion, he went well above and beyond his responsibility. I would also like to thank Jaleel for the speedy turn around time and his willingness to ensure my experience was to MB expectation. Thank you Mike and Jaleel. More

Polite, responsive, attractive pricing, no hassle I felt like I was dealing with a professional who valued my time and he was super polite and knowledgeable. He found me the car I wanted so fast, it w I felt like I was dealing with a professional who valued my time and he was super polite and knowledgeable. He found me the car I wanted so fast, it was easy More

Mercedes purchase experience. Deandre sharpe and Arnell Howard were amazing throughout my experience and were very helpful in locating my car and keeping me up to date. They contin Deandre sharpe and Arnell Howard were amazing throughout my experience and were very helpful in locating my car and keeping me up to date. They continue to keep in touch with me and are very invested in me and made me feel so welcome and appreciated. More

service was great Bob Net was so helpful and kind I will certainly request him for any of my visits to Mercedes Benz of Tampa fl was great Bob Net was so helpful and kind I will certainly request him for any of my visits to Mercedes Benz of Tampa fl More

excellent service we were picked up from the airport in record breaking time and Mike the driver was courteous and very friendly. Would recommend any Mercedes Benz owne we were picked up from the airport in record breaking time and Mike the driver was courteous and very friendly. Would recommend any Mercedes Benz owner to take advantage of this service. More

My service provider is awesome! Darrell, my service provider went above and beyond in providing exceptional customer service for me when I truly needed it the most. I was at a busine Darrell, my service provider went above and beyond in providing exceptional customer service for me when I truly needed it the most. I was at a business meeting and after it was over, I went to my car and it wouldn't start. I called Mercedes Roadside Assistance and the technician came to my rescue within a reasonable amount of time. He tried to troubleshoot all of the possible problems and none of them seemed to get my car started. He also drove me to my home to get my other key fob because my car wasn't recognizing my key. He told me a tow truck would be needed to get my vehicle to Mercedes Benz of Tampa. The first estimate for the tow truck to arrive at my destination was 90 minutes. The dealership was less than 5 miles away. After waiting over 3 hours for Roadside Assistance, my car arrived at Mercedes. It was at the end of the business day and Darrell was great in getting a loaner car can for me as soon as possible so I could finally get to my appointment in Orlando. By the time I arrived at Mercedes, Darrell had left for the day, but Bob knew about my situation and had me on my way in no time flat. I was really disappointed with the wait time it took for the tow truck to arrive. Roadside Assistance was great in following up to see if it arrived but I was very discouraged with the promises of the towing service arrival. 90 minutes turned into 3 hours. For Mercedes Benz, this is unexceptionable. More