Mercedes-Benz of Tampa
Tampa, FL
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Best Service!! I have had the pleasure of working with Mark Gray for my last three car leases. He truly provides white glove service from his knowledge of his produ I have had the pleasure of working with Mark Gray for my last three car leases. He truly provides white glove service from his knowledge of his product all the way through to delivery! I highly recommend Mark Gray and the entire team at Mercedes Benz of Tampa ! More
Best in service you would not think bringing your vehicle in for service could actually be pleasurable but Dustin certainly makes it that way. He understands your nee you would not think bringing your vehicle in for service could actually be pleasurable but Dustin certainly makes it that way. He understands your needs and provides stellar service and follow up. More
Excellent Service Everything went well, I was taken care of quickly and I am happy with the work that was done. I have no further complains or concerns Everything went well, I was taken care of quickly and I am happy with the work that was done. I have no further complains or concerns More
What I've become accustomed to No surprise lived up to my expectations. I was told my service would be completed within 90 minutes and it was. Car was washed and vacuumed upon its No surprise lived up to my expectations. I was told my service would be completed within 90 minutes and it was. Car was washed and vacuumed upon its' return More
A HUGE Thank YOU ! Your professionalism, expertise and exceptional customer service skills are exactly what every car buyer hopes for but rarely comes across. A huge tha Your professionalism, expertise and exceptional customer service skills are exactly what every car buyer hopes for but rarely comes across. A huge thanks to all of you for making this process a great one for our family !!! More
Best experience My wife and I bought a car at Mercedes Benz of Tampa a few days ago. The experience was excellent. Although this dealership was one of the many differ My wife and I bought a car at Mercedes Benz of Tampa a few days ago. The experience was excellent. Although this dealership was one of the many different makes that we looked at, Gary made it the one to buy from. More
Service flaw My experience at Mercedez was good but it could've gone way better. This is my first experience in a brand that everyone says is the dream brand. Moe My experience at Mercedez was good but it could've gone way better. This is my first experience in a brand that everyone says is the dream brand. Moe and Jerry were great! through out the process. My disappointment started in the services department. As I was so excited for my first ever owned Mercedez was being watched by the dealer. Guess what? It was scratch on the rear bumper. However, I understand that as humans we fail and the director of services took ownership and fixed it with a paint job. So I got a loaner for about 5 days. When I went to pick up the car the rear bumper was fine but guess what happened now? The waterways to ensure water goes down on the trunk were taken off and never put back by the services department. As you may know, it rains everyday in Florida and if I had not noticed this flaw I would've been paying a lot of water damage on this vehicle. I honestly lost trust with this department. How can I bring my car for a regular service with trusting nothing will wrong???? Rick Acosta was great because he tried his best to have everything fixed but people behind the scenes just don't care. I am supposed to feel comfortable bringing my vehicle to Mercedez !!!! The dream brand right? Well I don't think that is the case. And no , no manager from the services area has called me to follow up ever since this incident. P.s. I went to the dealer one day and Gary green didn't seem like he wanted to sell cars; so I left. More
Service Visit Superb customer service and addressed my vehicles needs. Mike provides detailed explanations regarding the work that will be done to my vehicle and up Superb customer service and addressed my vehicles needs. Mike provides detailed explanations regarding the work that will be done to my vehicle and updates me on the timeline to completion. More
Outstanding service Speedy drop-off, beautiful and efficiently designed service center, excellent and speedy service, uncomplicated pick-up. Smiling, respectful faces eve Speedy drop-off, beautiful and efficiently designed service center, excellent and speedy service, uncomplicated pick-up. Smiling, respectful faces everywhere. Helpful attitude everywhere. Couldn't be better. More
Outstanding Best car purchase experience ever. Everyone associated with the dealership was extremely professional, friendly and knowledgeable. I will certainly Best car purchase experience ever. Everyone associated with the dealership was extremely professional, friendly and knowledgeable. I will certainly recommend this dealership to my friends. More