Mercedes-Benz of Tampa | Page 11

Worst dealership ever! I decided to give this dealership one last try because I only needed some air in my front tires & they disappointed me for the last time! I pulled in the service & asked if they could one last try because I only needed some air in my front tires & they disappointed me for the last time! I pulled in the service & asked if they could just put some air in my front tires & the guy told me they were to busy & I could go to the gas station to get some air or I would have to wait there over 2hrs. Really? By the time he told me this they could have put air in my tires. So I went to Firestone who were extremely nice, the guy came right out put air in my tires & checked all of them, reset my dash & I was on my way. I would not recommend this dealership to anyone! Horrible experience every time. If this dealership won awards they must of paid someone off!!! More

Horrendous. Dealt with Michael in sales to purchase a car. Called in the afternoon and negotiated price since I was purchasing from a different state. He said he would call me back after checking with hi car. Called in the afternoon and negotiated price since I was purchasing from a different state. He said he would call me back after checking with his manager. Never called back. I call him and he says the manager accepted the price but he was working with another client and would call me back in an hour. I wait another hour, call back and spoke with another sales rep who informs me the car is sold. Confused, I ask to speak with Michael, and the sales rep says he's the only one in and doesn't see him anywhere. Same old used car lot. Don't let the name fool you. More

Jason Pierce at Mercedes Tampa is exceptional. His knowledge of the vehicles is second to none. Thank you. knowledge of the vehicles is second to none. Thank you. More

If you come here or call in, ask for Andrew (Andy) in the service department . It’s the only way to get something done super quick and very professional! Even when I was standing at his desk before he got to service department . It’s the only way to get something done super quick and very professional! Even when I was standing at his desk before he got to work !!!!! More

I believe that Mercedes-Benz of Tampa, with Alexandra Paulsen gave me exceptional, fast and quality service. He was very friendly, and helped me quickly and efficiently. She is very professional with g Paulsen gave me exceptional, fast and quality service. He was very friendly, and helped me quickly and efficiently. She is very professional with great skills and preparation, in English and Spanish. Professionals like her are the perfect image of the companyFive *****, Highly quality More

Jaden did an excellent job getting me an appointment within 1 day of my call. She also had a courtesy car available for me, which is not easy. Thank you again Jaden Nick B within 1 day of my call. She also had a courtesy car available for me, which is not easy. Thank you again Jaden Nick B More

3 days for replace 2 wipers… very unprofessional, without any comment , it’s not the first time, always same excuse, “ they’re behind “… this is Mercedes in Tampa any comment , it’s not the first time, always same excuse, “ they’re behind “… this is Mercedes in Tampa More

Bo did a fantastic job on such short notice. He really goes above and beyond the call of duty to help people out. The man is bright and understands the problem and will work with you thoroughly to get a s goes above and beyond the call of duty to help people out. The man is bright and understands the problem and will work with you thoroughly to get a solution. I wouldn’t be surprised if he became a manager at some point, because I can tell the dude is a leader. More

We had service on our PleasureWay Ascent TS. Had to have the back camera recalibrated for the new windshield. The service was do e promptly and professionally. the back camera recalibrated for the new windshield. The service was do e promptly and professionally. More