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Mercedes-Benz of Tampa
Tampa, FL
3,427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,427 reviews
August 02, 2016
Very pleasant and thorough. This was my first experience with the service department. Even though I didn't have an appointment my tire problem was quickly fixed. The vehicle was This was my first experience with the service department. Even though I didn't have an appointment my tire problem was quickly fixed. The vehicle was cleaned and returned promptly. Not only was the service great but Mr. Dan Willing was very courteous and professional. I also had a short talk with Mike Darmanin in Parts. He has always gone above and beyond to help. He makes you feel like a friend. More
by corpvet
Verified CustomerEmployees Worked With
Dan Willing, Mike Darmanin
August 02, 2016
Purchasing of car The dealership treated me with respect and courtesy and did everything possible to facilitate the process of purchasing . The whole process was very f The dealership treated me with respect and courtesy and did everything possible to facilitate the process of purchasing . The whole process was very fast and easy More
by VSTOSTO
Employees Worked With
Adil (Adam) Zidouhia, Frank Vazquez
August 01, 2016
I've been a mercedes owner for over 30 years, disappointed. while visiting tampa for the weekend, my alarm, lights flicker, and locking system became disable and would not go off. Also the signal lights stop while visiting tampa for the weekend, my alarm, lights flicker, and locking system became disable and would not go off. Also the signal lights stop working, truck locking system would not close. I drove to your dealership and was told that water got in the tail light and damage the SAM . the cost will be $900.00 to repair. With disappointment , I had the car repair. Second: one the car was repair and paid for I began to drive off and discovered the seat would not adjust and no radio working. I went to the advisor and address my issue and was told that the seat issue had nothing to do with the problem , this is not a related problem and i did not asked them to repair the seat problem when I came in. I related to the service advisor that the seat was not a problem when I can in and was not a problem when he checked the car in. But he insisted the seat issue was not related to the problem and repair. I could not drive back to Jacksonville with the seat like this , so as result he took the car back to see how much it will cost to repair. At this point I am very upset and went to speak to the manager. I stated that my family have been driving Mercedes for over 30 years along with my children and other family members. As a result of this experience I do not trust the honesty of the dealership experience. I feel this experience was not honest business practice, because: water could have not got in the light, while visiting the car was in garage. I believe for whatever reason the alarm was disable or tapered with and the Sam system needed to be reset. But I was charge $900. 00 for this repair, not honest. Also, the electric seat was indeed related with the problem . but the advisor mislead me to believe that this was not related to gain more money. I believe no water was in the SAM and did not need replacement, it could not have been, Now back in Jacksonville my husband and I are really disappointed with the whole experience and consider investigation of practices. . More
by MAE2KING
Employees Worked With
Bob Net, Fernando Muniz
August 01, 2016
Service Bob Net is always super professional and great to work with. Bob makes taking your Mercedes in for service a positive experience for the Mercedes owne Bob Net is always super professional and great to work with. Bob makes taking your Mercedes in for service a positive experience for the Mercedes owner. More
by Mercedes customer
Employees Worked With
Bob Net
August 01, 2016
Fantastic Job Mercedes of Tampa is a forst class operation and it was a pleasure buying a car there. I recommend them they are the best!! Please go see them Mercedes of Tampa is a forst class operation and it was a pleasure buying a car there. I recommend them they are the best!! Please go see them More
by chriskimkane
Employees Worked With
Jared White, Richard Diaz, Brett Tatum
August 01, 2016
What a Wonderful Experience Mary was so helpful on delivery my new car. I saw her the next day and she greeted me as if we were long time friend. A real GEM! Mary was so helpful on delivery my new car. I saw her the next day and she greeted me as if we were long time friend. A real GEM! More
by clwtaxlaw@yahoo.com
Employees Worked With
Mary Johnson
August 01, 2016
Service We brought the car in due to a light on on the dashboard for the car engine to be serviced Dan did a great job of getting it in and out very quickly We brought the car in due to a light on on the dashboard for the car engine to be serviced Dan did a great job of getting it in and out very quickly More
by HUNTERJCONE
Employees Worked With
Dan Polen
August 01, 2016
Fast , Fun , and Friendly I had a tire issue, Bob was able to fix my tire, wash my car and have me back to work in less than 20 mins. Amazing service given I didn't even have a I had a tire issue, Bob was able to fix my tire, wash my car and have me back to work in less than 20 mins. Amazing service given I didn't even have an appointment!!Thank you so much for your hard work and over the top customer experience. More
by shickey0
Employees Worked With
Jared White, Bob Net
August 01, 2016
"An Amazing Experience" My husband and I came to the dealership with our daughter in hopes to lease her a CLA250. We had leased a car from Robert before and it was an amazing My husband and I came to the dealership with our daughter in hopes to lease her a CLA250. We had leased a car from Robert before and it was an amazing pain free experience. We received fantastic customer service from him and the dealership so we decided to drive the 80 minutes to come back again to look for my daughter. We were not disappointed!! Robert went out of his way to make sure we were well informed and that my daughter got the car of her dreams. Robert is by far the best car salesperson you can ask for. He actually makes the experience fun! We will probably Continue to drive a Mercedes forever because not only do they have great cars, but because of people like Robert. My son drives an Audi and he is now thinking of switching to Mercedes and will come up from Miami to work with Robert! The business Manager, Angelo that did our paperwork is also a gem! He is so helpful and efficient!! Between the two of them this was a 10++++experience and worth the 80 minute drive!!! More
by Tamny
Employees Worked With
Robert Weisgal
August 01, 2016
First class service all of the way From the moment I walked in, I was made to feel like a priority customer. My sales team is A! in that they are professional, concerned, accommodating From the moment I walked in, I was made to feel like a priority customer. My sales team is A! in that they are professional, concerned, accommodating, polite and make shopping Mercedes a true experience. More
by LCALTAESQ
Employees Worked With
Bob Murray, Chris Copestick, DeAndre Sharp
