Mercedes-Benz of Tampa

Superior service every time, and I visit a lot. Over the last three years Rick has helped me restore a 2003 G 500, he has always been attentive, responsive, and even curious about my project and gon Over the last three years Rick has helped me restore a 2003 G 500, he has always been attentive, responsive, and even curious about my project and gone above and beyond his station to help me solve odd issues with a 13 year labor of love. My experiences were always so great that I entrusted "Cookie" and Rick to repair/upgrade a Ferrari 360 while I was out of town, Rick gave me pictures and facetime updates on the work - they did a great job. Last Friday I called about a auto question and Rick let me know that a low mile 2015 G 63 had come in to the dealer (one of my dream vehicles) so I went in to see it. Rick introduced me to the GM Don and he let me take it home for the weekend...well, apparently Rick and Don knew that 560 lbs of torque was more powerful than my will power and no self respecting "car guy" is going to give up a fantastic price on a 7,200 mile loaded G 63 with upgraded leather and carbon fiber (if he can)...so Rick checked in with me over the weekend several times, and ultimately sold me the truck at his service desk on the next Monday morning...I'm guesssing it's the first time a G 63 sold accross a service desk (of course Rick sold me the wheel protection package). I am happy to tell this story because this is how a authentic sales relationship works, I would not care about the G 63 at the dealer if I did not know that Rick cared and knew about my automotive interests. This spontanious sale was a long time building.. it's built over years on several cars. And to be fair, I would probabaly bought it from Vito if he was not having his little boy that exact weekend, he has always been great about the soft sale trying to learn about my interests to see if I would upgrade. Congrats Vito! More

friendly staff bad mechanics I have been Consistently going back for same recurring problems that is supposed to fixed. I been having problems with trunk being able to open and cl I have been Consistently going back for same recurring problems that is supposed to fixed. I been having problems with trunk being able to open and closing for over 3 years. The problem goes away for a week but always returns, They just keeping changing parts out with no real diagnostic answers. The a/c randomly blows hot air. However, when I bring to the their attention they conclude that a/c is working normal. More

BUYING A CAR AT MBT WAS A VERY POSITIVE EXPERIENCE Best new car buying experience my wife and I have encountered in 30 years of buying vehicles. Incredibly knowledgeable and professional staff that was Best new car buying experience my wife and I have encountered in 30 years of buying vehicles. Incredibly knowledgeable and professional staff that was patient and all-encompassing throughout the entire process including the Sales Person, Sales Manager, Technology Coordinator (who shows you how to operate all the features of the car) and the Finance Manager. We will be back again when ready! More

E300 purchase Rick Acosta was instrumental in me purchasing a Mercedes Benz. He has very strong product knowledge. He was very thoughtful in honestly answering all Rick Acosta was instrumental in me purchasing a Mercedes Benz. He has very strong product knowledge. He was very thoughtful in honestly answering all of my and my wife's questions. More