Mercedes-Benz of Tampa
Tampa, FL
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Good Overall experience Would have liked to get both deals closed. Our offer still stands on the White 2016 F250 55K cash out the door :) Make that happen and I will write re Would have liked to get both deals closed. Our offer still stands on the White 2016 F250 55K cash out the door :) Make that happen and I will write reviews EVERYWHERE! I know you guys can make it happen! Oh and I love my new car!!! More
Outstanding Experience We come to MB of Tampa because of their service. My husband and I have bought 4 cars from them and every time we are surprised on how attentive they a We come to MB of Tampa because of their service. My husband and I have bought 4 cars from them and every time we are surprised on how attentive they are to our needs. They listen, ask questions, and follow up. We have never felt like we were just a number to them....they have made us feel like we part of their family. Because of this, we will continue to do business with Mercedes Benz of Tampa. IF you're interested in going to shop for a car, please ask for Jonathan. He will take great care of you just like he has for us. More
Scheduled Maintenance Excellent and convenient. Mike was terrific. The process took 24 hours including the ordering and installation of parts. Appreciate the beverage bar f Excellent and convenient. Mike was terrific. The process took 24 hours including the ordering and installation of parts. Appreciate the beverage bar for customers as well. More
Good, service with one exception I had an all around good experience, however, there was one major flaw with the service. I am 19 and was not able to get a loaner car to drive so i e I had an all around good experience, however, there was one major flaw with the service. I am 19 and was not able to get a loaner car to drive so i ended up spending about 3 hours just sitting around the dealership waiting for my vehicle to be fixed. Mean while I really needed to be at work all day and missed a lot by sitting in there waiting and wasting time... they didn't even manage to fix the car after all that time, so somehow i'm supposed to go waste another whole day waiting around the shop without a car. More
Outstanding MB Experience I have been a Reeves Audi customer since 2000. There is NO comparison the two experiences. Shedrick, Larry, Angelo and my service person blew Audi"s T I have been a Reeves Audi customer since 2000. There is NO comparison the two experiences. Shedrick, Larry, Angelo and my service person blew Audi"s Team out of the water!! Love the car and the customer service!! More
excellent service was prompt and rendered as promised. compared to service I had previously receivd at other dealerships for other automobiles, this was an exce service was prompt and rendered as promised. compared to service I had previously receivd at other dealerships for other automobiles, this was an excellent surprise. More
Head lights Took my 2014 sprinter in because the left head light was all fogged up after being in a heavy rain for 2 days, told me not covered and would cost 80.0 Took my 2014 sprinter in because the left head light was all fogged up after being in a heavy rain for 2 days, told me not covered and would cost 80.00 to replace a gasket or some thing.. Did not leave it or get fixed as may not happen again..... More
Purchase and Service I thoroughly researched cars and found that Mercedes went above and beyond what I expected. Everyone I dealt with were very knowledgeable, Friendly, a I thoroughly researched cars and found that Mercedes went above and beyond what I expected. Everyone I dealt with were very knowledgeable, Friendly, and helpful. The whole place as well as the cars are of superior quality. Everyone was very helpful, professional and appreciative. What a great experience. Love the car and dealership! More
Great Service Got my annual service done, it was done timely with great follow up. I would def recommend this dealership for service. Will def continue to use. Got my annual service done, it was done timely with great follow up. I would def recommend this dealership for service. Will def continue to use. More
Satisfied Customer Service on my E350 was completed as described, earlier than expected and I was provided a new courtesy car. The service rep called to discuss charges Service on my E350 was completed as described, earlier than expected and I was provided a new courtesy car. The service rep called to discuss charges & a followup call when my service was completed. I was made to feel like a valued customer. More