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Mercedes-Benz of Tampa
Tampa, FL
3,427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,427 reviews
August 09, 2016
awesome My buying experience was a great experience. I would highly recommend this dealership to anyone in the market for a new or used MB. Bob Murray and his My buying experience was a great experience. I would highly recommend this dealership to anyone in the market for a new or used MB. Bob Murray and his staff was sensational. More
by mark47
Verified CustomerEmployees Worked With
Moses
August 09, 2016
Routine service visit I would recommend Mercedes-Benz of Tampa for any auto service. They are professional and very trustworthy, and clearly explained what they were perfor I would recommend Mercedes-Benz of Tampa for any auto service. They are professional and very trustworthy, and clearly explained what they were performing and how. David followed up with a phone call to schedule a second visit when parts were available, rather than waiting for me to call and schedule the visit. More
by DAVID.E.BROWN
Employees Worked With
David Vaughan
August 09, 2016
Excellent overall experience Great overall experience from arriving at dealerships front door to meeting owner and sales staff and test drive of new 2017 E300 and ultimately purch Great overall experience from arriving at dealerships front door to meeting owner and sales staff and test drive of new 2017 E300 and ultimately purchasing and taking delivery of car. No pressure environment, great service and accommodation of any need. Love the personalized concierge service upon delivery to teach you how to operate all the technology. More
by John P
Employees Worked With
Jerry Cardine, Grace Imeh, Moe Awada, Ed Khaffaf
August 08, 2016
Mercedes of Tampa is top notch Our family has purchased several Mercedes at this location. They are always helpful and friendly. We purchased a new Mercedes Metris this time aroun Our family has purchased several Mercedes at this location. They are always helpful and friendly. We purchased a new Mercedes Metris this time around. Couldn't be happier More
by waynesflames
Employees Worked With
Luis Garcia , Barbara Hawkins, Ed Khaffaf
August 08, 2016
Great experience and great customer attention. I needed service on a Mercedes (New) that I did not buy there and expected to have a hassle. However, was so surprised at how easy they made the proc I needed service on a Mercedes (New) that I did not buy there and expected to have a hassle. However, was so surprised at how easy they made the process and loved the experience. More
by SYLVIAB0
Employees Worked With
Michael Dan Nankov
August 08, 2016
Good Experience as always I had prompt service and was out the door in the time committed. Always a good experience at the Tampa Bay location. With all 3 Mercedes. Thanks Fra I had prompt service and was out the door in the time committed. Always a good experience at the Tampa Bay location. With all 3 Mercedes. Thanks Francine More
by FVILLA928
Employees Worked With
David Vaughan
August 08, 2016
Efficient and friendly service experience Dropped my car off due to some issues changing gears. They had a loaner car ready for me immediately and updated me throughout the process of the work Dropped my car off due to some issues changing gears. They had a loaner car ready for me immediately and updated me throughout the process of the work that needed to be done to my car. I needed a new transmission and radiator, both covered under warranty. I had my car back within 3 days, which was really fast for so much work being done. More
by PHILLIP0
Employees Worked With
Dave Zupkosky
August 08, 2016
Service B Rick Greene always provides excellent customer service and is incredibly helpful. He goes above and beyond to get the job done. I would recommend him Rick Greene always provides excellent customer service and is incredibly helpful. He goes above and beyond to get the job done. I would recommend him to anyone. More
by KNH_00
Employees Worked With
Rick Greene
August 08, 2016
Detail shop scores a 5 or less This is the second time I have used your detail shop to do full detail. The first time for the GL450. When I spoke to the service department to hav This is the second time I have used your detail shop to do full detail. The first time for the GL450. When I spoke to the service department to have the car picketed up I explained the Check Break ware light came on. I also said there was a Service code also came on, I think it was and OS service needed. I really don't know what that was and if it was even done. I also said I wanted the Car detailed. I asked if when you do it can you do it "Show room Ready" and the answer was YES! I Said this not once but 3 times at least. I have other choices for this, But I would rather use Mercedes and I think your people would let your customers know if while cleaning they see something else needing attention they would tell the service manager and I would get a call. And I wanted a Show room job, When the guy call to return my GL450 I again said please check the car before bringing it back to be sure they cleaned the carpets well he said he would. I event told him where the coffee spills were for him to look. When he arrived I found that 90% of the carpet have been done. One floor mat had not been touched., there were spots near the passenger seat side both front and back seat with marks still and the part at in the center of the 2 back seats looked as though it might have been done as a result of the driver pointing it out, because it was still wet. Your vacuum leave very unique marks so it is very easy to see what was done or not. Yes Rick Greene took off the fee for the Detail, BUT I did not want that that, I wanted the job done as I had requested. I told them they missed cleaning the cigarette lighter. The Rick Greene said they can't use water on electrical components. Really??? Having worked in my 20's on cars there is a product called LPS that when shot into the light and a cloth whipped over it would have done the job easily. He also stated some stains can be removed. But please explain how the same coffee spill 3 inches away was removed and one was not. That was an insult to me and doing nothing but providing and excuse. It was a missed spot and poor inspection of the workers quality work. When I bought a highend GL450 I had 3 other choices in the market place to do so. This kind of experience makes me rethink where my wife's new car I plan to purchase before the end of the year will be bought. Respectfully Stephen White Cell 813-714-0274 More
by STEVECEO
Employees Worked With
Rick Greene
August 08, 2016
Excellent Service I was greeted with kindness/professionalism as soon as I walked in the door. I was kept up to date with service of my vehicle. Wait time was also I was greeted with kindness/professionalism as soon as I walked in the door. I was kept up to date with service of my vehicle. Wait time was also excellent. More
by MZRHONDAD
Employees Worked With
Rick Greene
