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Mercedes-Benz of Tampa
Tampa, FL
3,427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,427 reviews
August 12, 2016
Excellent Customer Service Always a great experience when I visit the dealership. Rick Greene has been the best service advisor to my wife and I for the past four years. Always a great experience when I visit the dealership. Rick Greene has been the best service advisor to my wife and I for the past four years. More
by VINCENTGANT
Verified CustomerEmployees Worked With
Rick Greene
August 12, 2016
Very Disappointed Upon scheduling my service I had to call three times and was put on hold for a long period of time each time just to get a human. We were called at 1 Upon scheduling my service I had to call three times and was put on hold for a long period of time each time just to get a human. We were called at 11:30a.m. and told our service was complete, the vehicle was being washed. I sent my employee to pick it up, she arrived at 3:05 and was told it would be brought right up. At 3:30, she asked again and was told it was being washed and it would be brought right up. At 3:55, Mike Nankovitch said he would check on it and if it wasn't for him we might still be waiting..... It was never washed........ More
by SHELLY.ADAMS
Employees Worked With
Mike Nankovitch
August 12, 2016
B Service Once again I received excellent service from Mike Nankovitch! He met me at the door when I arrived, reviewed the Action Plan by phone, and delivered Once again I received excellent service from Mike Nankovitch! He met me at the door when I arrived, reviewed the Action Plan by phone, and delivered my car on time. He almost makes the visit painless!! More
by mcampbell01
Employees Worked With
Mike Nankovitch
August 12, 2016
True professionals Jaleel was extremely courteous and professional. My vehicle services were completed in the time frame given. My car was returned to me clean and read Jaleel was extremely courteous and professional. My vehicle services were completed in the time frame given. My car was returned to me clean and ready to go. More
by Eddice D.
Employees Worked With
Jaleel Khan
August 11, 2016
Great and Easy Experience! From the minute I walked through the door, the customer service was outstanding! It was a low pressure, fairly easy, sales process. Both the Sales Pr From the minute I walked through the door, the customer service was outstanding! It was a low pressure, fairly easy, sales process. Both the Sales Professional and Finance Manager were an absolute pleasure to work with...and my kids loved the smoothies:) Thank you for a great experience! More
by HappyBuyer
Employees Worked With
Kevin Cao, Jonathan Welty
August 11, 2016
1st time BUYER at MB Tampa Bay I've always brought my car to be serviced by MB of Tampa Bay because my service adviser Bob Net and the Service Team at MB of Tampa is simply the BEST I've always brought my car to be serviced by MB of Tampa Bay because my service adviser Bob Net and the Service Team at MB of Tampa is simply the BEST! This past week I found a pre-owned vehicle on their lot which was the perfect car for my son. Aaron Bartlett, in Sales, has sold several cars to my friends and colleagues over the past few years so I contacted him when I was ready to make the purchase. He did an outstanding job getting us the information on the car and even with the post purchase follow up to see whether my son was happy with the vehicle and to see if I had any questions. More
by DKB810
Employees Worked With
Jerry Cardine, Aaron Bartlett
August 11, 2016
Wonderful From the moment you book your appointment, until you pick up your vehicle, you are treated with the utmost professionalism. First time Mercedes-Ben From the moment you book your appointment, until you pick up your vehicle, you are treated with the utmost professionalism. First time Mercedes-Benz owner - looking forward to many years to come. More
by BARBCAMPOS
Employees Worked With
Dustin Rogers
August 11, 2016
Fantastic Service Department Had a leak in the rear tire on the passenger side along with a faulty tire (must have hit a road hazard) on the front right as well. I've had many oth Had a leak in the rear tire on the passenger side along with a faulty tire (must have hit a road hazard) on the front right as well. I've had many other service items done and my advisor all along has been and will continue to be Rick Greene. He is conscientious, accommodating and just absolutely great to work and talk with; goes out of his way to make sure that the experience is a good one. I would recommend anyone to this service department and more specifically to Rick Greene. Thanks for a great job, Rick. More
by mjhackman08
Employees Worked With
Rick Greene
August 11, 2016
new tire/tint Rick was extremely helpful and accommodating to my schedule. The service was quick and a rental car was provided for my convenience. Rick is a friend Rick was extremely helpful and accommodating to my schedule. The service was quick and a rental car was provided for my convenience. Rick is a friendly, efficient, knowledgeable service advisor. It was a pleasure working with him. More
by NJIdziak
Employees Worked With
Rick Acosta
August 11, 2016
Excellent place, Excelent Service Advisor We are very happy to have our car maintained here. Our Service Consultant "Dan Polen" always being helpful and very patient with all our problem and n We are very happy to have our car maintained here. Our Service Consultant "Dan Polen" always being helpful and very patient with all our problem and needs. We are really pleased and apreaciate all the service. We are happy with the baverages that are provided too. More
by BDMJ
Employees Worked With
Dan Polen
