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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,441 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,441 reviews

February 07, 2022

I have always had excellent service from this dealership. I have either purchased or leased three different vehicles. Our sales person is Bruno Santelli and I would highly recommend him. He always goes out o More

by H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Santelli
January 27, 2022

WE had a issue and The GM helped correct it. Thanks to all involved. Will do more with them More

by Rob Bolinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gm, Vito Bosco
Jan 31, 2022 -

Mercedes-Benz of Tampa responded

Rob, I regret the experience you had at the dealership and we are sorry that we did not meet your expectations. Alex Glickman, General Manager, 813-580-5251

Feb 01, 2022 -

Rob Bolinger responded

The problem corrected itself.

January 22, 2022

We purchased a car from MO the sales person was very helpful .yousseff the finance manager was Great. Explained all our options and made an easy process that way I ordered another vehicle from them. If More

by Jouhri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil (Adam) Zidouhia
January 14, 2022

CHOOSE A DIFFERENT SALESMAN!!! I worked with CHRISTIAN GARVEY on my Certified Pre-Owned vehicle in November 2021. I had found my car on the dealership's website and coincidently ended up working with him More

by 20GLC300
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Garvey
Jan 19, 2022 -

Mercedes-Benz of Tampa responded

Thank you for taking the tome to leave your review. We appreciate your feedback and regret to hear that you did not have a good experience with our team. If you are still in the market, we would be more than happy to assist you. In addition, I would like to speak with you further about your experience. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251

November 06, 2021

I have purchased two cars from this dealership and would recommend them to anyone. I really appreciate all the help from the service department Jaden Batten, Sales department Aaron Bartlett and Jay Friedma More

by burnhamdavid1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaden Batten, Aaron Bartlett & Jay Friedman
November 04, 2021

A rip off! Dealership is not taking liability for parts not available. Not willing provide a loaner vehicle. More

by majareja
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Andrew
Nov 05, 2021 -

Mercedes-Benz of Tampa responded

Thank you for sharing your review with us. I understand the frustration that you’ve experienced and regret that we’ve left you with a negative impression. If you would like to discuss this issue further, please reach out to me at your convenience. Alex Glickman, General Manager, 813-580-5251

October 02, 2021

On 09/16/21 I received a very bad service, especially from my representative Kathrin Rodgers, she did not contact me for three days, I was calling and texting her and she only answer me once. I had to More

by Marieta.Tuazon
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bob Net
Oct 02, 2021 -

Marieta.Tuazon responded

0n 09-16-21 the service i receive in Mercedes Benz Diller was disappointment for me. Kathrine Rodgers was helping with my car, no communication, no information. i called many times, no answer. 3 days like that. if i can give 0 stars i would.

September 29, 2021

Bruno Santelli. Was a wonderful representative for your company. Will return for another purchase. Quick,Easy and painless! More

by Westlevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santelli, Bruno
August 23, 2021

Ripoff, charged $985 for a key fob on a 2016 CLA 250, also wanted $370 saying that the car battery needed replace, because they had to jump the car, took the car and had battery check, nothing wrong with More

by Targetgroup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Pierce
August 18, 2021

Several issues with the performance of a SUV purchase from last week brought in three times to be service vehicle still jerking no answers from anyone being given the runaround More

by Vee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Zupkosky, Joey Helenek, Christian Garvey
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