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Mercedes-Benz of Tampa

Tampa, FL

4.2
3,451 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,451 reviews

December 23, 2025

Very thorough and accurate explanations from Service Manager regarding necessary repairs and options and costs. More

by sethbrubaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha Langston
December 21, 2025

Good, friendly no hassle service. Derrick the salesman was frendly and knowledgeable. Went in made an offer ,Offer accepted and was out in minimal time. Recommend This dealership and More

by RRRS550
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derrick Rodriguez
December 13, 2025

Had to have a tire replaced. From the first contact with Brian, my service advisor, took care of the tire replacement. He handled the warranty on the tires and I was out the doo More

by keithchristy.derm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
November 17, 2025

Diana Perez and Fernando Rosas are the best! They always get me in and make sure my car is taken care of. They are direct honest and always make me feel like part of their family! I don't take m More

by Jeyson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez, Fernando Rosas, Fernando Muniz
November 16, 2025

Jaden gave me loaner right away and my car was fixed and ready in 3 days More

by Basil.Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Silvers
Nov 16, 2025 -

Basil.Allison responded

I have 3 Mercedes which were not purchased at Courtesy Mercedes. But I use Courtesy for my service for all my cars. I trust my service writer Jaden Batten for her honesty

October 25, 2025

Guess I should have read these reviews before doing business there. I purchased a used 2020 Cadillac with only 60k miles from them. Typically trade-ins are run through the service dept. and repairs mad More

by allen33825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance - Mohammad
Oct 31, 2025 -

Mercedes-Benz of Tampa responded

Allen, I’m truly sorry to hear about your experience. We take concerns like yours very seriously, especially when it involves vehicle quality and warranty expectations. I'd appreciate the opportunity to personally review your situation and see how we can make things right, please don’t hesitate to reach out. Alexander Glickman General Manager, Mercedes-Benz of Tampa 813-865-8111

August 05, 2025

They basically scammed my senior mother. From a car with dangerously low tires. Took months to get the car properly registered. To changing the terms of the lease and not responding to ema More

by lcp8199
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Billy laing
Aug 07, 2025 -

Mercedes-Benz of Tampa responded

We're very sorry to hear about your mother's experience and take these concerns seriously. This does not reflect the level of service we strive to provide. Please reach out directly so we can better understand what happened and work toward a resolution. Alexander Glickman General Manager, Mercedes-Benz of Tampa 813-816-6011

Aug 08, 2025 -

lcp8199 responded

Thats funny because I had to email Mr Awada three times to get a response and I cc’d you and didn’t get a call or email back. And when I called about the tires same the run around and no response. No there’s an issue with the prepaid service. The experience keeps getting worse!

July 29, 2025

Showing 3,443 reviews July 28, 2025 SALES VISIT - USED I recently purchased a used car, a BMW, and was highly impressed with Sophia Vestrini. She met me when I entered the dealership and was very More

by Sharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Vestrini
July 28, 2025

I recently purchased a used car, a BMW, and was highly impressed with Sophia Vestrini. She met me when I entered the dealership and was very professional and knowledgeable. She was able to keep me infor More

by Sharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Vestrini
July 11, 2025

I brought my Mercedes in with 140,000 miles still running like new, but I was ready to trade up. Sophia greeted me at the dealer entry and was an expert in listening to what I was looking for. I entered th More

by Tmischka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia was the key to my car buying decision, Christian Garvey
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