Mercedes-Benz of Sugar Land - Service Center

The service, attention, professionalism and ability were outstanding and exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do outstanding and exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Smart Center Sugarland for years to come More

MB Sugarland really take are about my time, and the service on my vehicle was excellent, they really do a great job, the service manager attention and feedback on my car, help me to take I beat decisio service on my vehicle was excellent, they really do a great job, the service manager attention and feedback on my car, help me to take I beat decision, in the type on service requested. More

This was my first Service Visit to SLMB and it was very pleasant. Tammy was wonderful. I was in and out in a timely manner. Overall experience was great. Mel... pleasant. Tammy was wonderful. I was in and out in a timely manner. Overall experience was great. Mel... More

Even though I have other MB dealership near me, I still go to MB Sugarland - particularly because of the good service they provide. Derek has always been helpful and even if I come unscheduled - he always go to MB Sugarland - particularly because of the good service they provide. Derek has always been helpful and even if I come unscheduled - he always provide accommodations. Always explains everything clear and confirms all services done and if there's a charge for extra things I asked (to be installed and/or looked at - e.g. non warranty stuffs), he always double checks with me about the charges and that if I really wanted to go with it (which means, I can always change my mind). I've been to some dealerships around town where they don't give the customers such options and just go with the charges. More

I have owned my Mercedes for over seven years. It has been a wonderful experience! The reason I purchased my automobile was because I wanted a luxury car. Both Lexus and Mercedes gave me exemplary serv been a wonderful experience! The reason I purchased my automobile was because I wanted a luxury car. Both Lexus and Mercedes gave me exemplary service when I was in the process of my purchase. (I was a finance manager of an automobile dealership in Texas) The decision to purchase a Mercedes vs Lexus came down to service after the sale. Mercedes explained in great detail what to expect. I must say that after 7 years, they have never waivered from their commitment. My current Service Manager is Paul Tamas. I always feel as though my car is in excellent hands and I can trust the knowledge and honesty that I need in my ownership of a vehicle. Thank you Paul Tamas and Mercedes for making my ownership of a Mercedes-Benz everything that I was promised! More

My Name is Pastor C.P. Wilson, I needed road side My Name is Pastor C.P. Wilson, I needed road side service, Mercedes Benz of Sugarland was recommended highly! The tech. that came to me ( Million) wa My Name is Pastor C.P. Wilson, I needed road side service, Mercedes Benz of Sugarland was recommended highly! The tech. that came to me ( Million) was very nice and attentive. He informed me of what he thought was the problem and what he thought I should do to fix the problem. He arrived at the time he said he would and informed me about things concerning my car that I didn't know, which I thought was very good. Just wanted to let everybody know that I don't think they get any better then MILLION. On a scale of 1-10 I would have to break it and give him a 20!!!! Thank you PS. I'm looking to trade so I just may be in soon More

On Saturday, February 9, 2013, I had taken my 2010 C300 in for routine service. Before my car was taken back for my appointment I had sat down with Kenneth Hughes, who sold me my first 2 Mercedes. We sta in for routine service. Before my car was taken back for my appointment I had sat down with Kenneth Hughes, who sold me my first 2 Mercedes. We started chatting about the possibility of making a trade for something newer and before I knew it I was driving off in a brand new 2013 C250. Thank you Kenneth Hughes for the 3rd time now for being SO GREAT at taking care of your customers. You Are A True Professional! More

The Tire and Wheel insurance I bought covered my damages and I had no problem with it. Derek kept me informed of the progress and got me a loaner car when I needed one. Everyone I dealt with was courteous a and I had no problem with it. Derek kept me informed of the progress and got me a loaner car when I needed one. Everyone I dealt with was courteous and prompt. More

The service I received was the best ever and I am 61 years old. The adviser Brent was so nice, friendly it was great experince. Every one from the porters to the cashier were very nice. Thank you and years old. The adviser Brent was so nice, friendly it was great experince. Every one from the porters to the cashier were very nice. Thank you and that is why I travel from Deer Park to Sugarland. More