Mercedes-Benz of Sugar Land

This is the 2nd Mercedes SUV that I have purchased from Mercedes Benz - Sugarland, Max Malikov is the most pleasant, professional salesman that I have ever dealt with. He is our main reason for coming back Mercedes Benz - Sugarland, Max Malikov is the most pleasant, professional salesman that I have ever dealt with. He is our main reason for coming back.....oh by the way our 2012 Mercedes is super nice also. Barbara Stephens More

I arrived before the service department was open and without and appointment.A service agent greeted me, asked what issues I need addressed and showed me to the waiting area.Within five minutes My car w without and appointment.A service agent greeted me, asked what issues I need addressed and showed me to the waiting area.Within five minutes My car was heading back to be repaired and I was out within and hour and half. The agent Brent Menning checked back with me a few times during the repair keeping me informed. I could not be nore pleased with this dealerships service department. More

The service was excellent! I came in on a Monday morning without an appointment. Doug gave me his utmost attention and got my car serviced so quickly I just waited for it, took just over an hour. The wait without an appointment. Doug gave me his utmost attention and got my car serviced so quickly I just waited for it, took just over an hour. The wait was even pleasant – I had an opportunity to finish reading a book I had started. I really appreciate that they didn’t try to sell me services that I didn’t request or need. All of my issues were addressed and my car was cleaned – it just doesn’t get any better than that! Thanks for your service team. More

Cesar Moriera was very helpful and knowledgable. He followed through on everything. Don't let his relative youth fool you. He knows his product and, as a matter of fact, I have purchased two Mercedes followed through on everything. Don't let his relative youth fool you. He knows his product and, as a matter of fact, I have purchased two Mercedes from him in the last six months. Everyone at the dealership was friendly and professional. I will be recommending them. More

Robert Fruge has been my service manager since I started bringing my car to Sugar Land Mercedes. He has always been and continues to be very helpful and friendly. I can count on him to be honest and direc bringing my car to Sugar Land Mercedes. He has always been and continues to be very helpful and friendly. I can count on him to be honest and direct when it comes to my service needs. He answers my questions, whether in person or over the phone. I am very happy with Robert and his service. More

MB Sugarland was the best! They picked up my vehicle and brought me a loaner and communicated the status all along the way. They repaired all the problems and the car runs great again! The were always fri brought me a loaner and communicated the status all along the way. They repaired all the problems and the car runs great again! The were always friendly and prompt with all my questions and concerns. More

We had a wonderful experience in the Mercedes Benz of Sugar Land Dealership. James Pressler was a joy to work with. He was friendly and personable. He was straight forward and honest. He worked extre Sugar Land Dealership. James Pressler was a joy to work with. He was friendly and personable. He was straight forward and honest. He worked extremely hard to meet our needs. We are satisfied customers and fully intend on being repeat customers and will choose James as our sales representative in the future. More

The customer service I received from James was OUTSTANDING, both during the sales process and afterwards. Two days after taking delivery of my car, the "service engine" light came. I called James OUTSTANDING, both during the sales process and afterwards. Two days after taking delivery of my car, the "service engine" light came. I called James and he had me come directly in and took me to see Bryan in service (who was also fantastic). Then again 2 days later, my "service engine" light came on for the second time in 5 days of owning the car. Once more, I called James and he immediately followed through with the service department. Although it was frustrating to have the vehicle problems so soon after delivery, James' follow through AND follow up have been second to none. I am so happy with the service I received from James, I recently contacted him regarding the possible purchase of another vehicle as my husband and I are working to "modernize our fleet." James is knowledgeable of his product, friendly, yet very professional. I look forward to working with James again. More

Fabulous experience! EVERYONE was extremely nice and accommodating. My husband and I enjoyed the time spent there and look forward to getting another car from the dealership in the near future! accommodating. My husband and I enjoyed the time spent there and look forward to getting another car from the dealership in the near future! More

This was my third MB from Sugarland and will not be my last. I was in and out with a new GLK350 in less than 3 hours from the time I set foot on the lot. I have never been disappointed in the first class last. I was in and out with a new GLK350 in less than 3 hours from the time I set foot on the lot. I have never been disappointed in the first class service I received here, they go way beyond any dealership I have used. I dealt with Mr. Hughes and Mr. Fremaux, both took wonderful care of me as well as Mr. Sullivan in finance. With the first Benz we bought we tried 2 other dealerships, and went with Sugarland because they showed they cared. We will stick with them for service and future purchases because of how well the treat us. Even though they are the farthest from our house the service is well worth the travel. More