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Mercedes-Benz of Sugar Land

Sugar Land, TX

4.4
508 Reviews
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15625 Southwest Fwy

Sugar Land, TX

77478

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Showing 508 reviews

October 03, 2012

We live in Sugar Land, but have purchased our last 3 Mercedes from Greenway as we were very disappointed with the service at Sugar Land in the past. Frank's great customer service brought us back to the More

by Ron Stroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
September 25, 2012

Frank Kelske was very friendly and easy to work with. After I ordered my new Mercedes, he kept me informed as to when it would be built and delivered. Upon delivery, he was knowledgeable in explaining a More

by kbonner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
September 22, 2012

Having worked with 2 other dealers in this area, in my opinion, this is by far the best. Frank Kelske has been my salesman for the past 4 years and I thoroughly enjoy working with him. More

by mary.glovanovitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kelske
September 19, 2012

Cary Fremaux is my salesman and did an exellent job of customer service on the day of my purchase for my new E350. He is still helping with some issues i am having with my blue tooth phone system. One of More

by JWhiteII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cary Fremaux
September 19, 2012

Seen quickly and efficiently without an appointment. Everyone is friendly and helpful! Michelle is delightful, and the young man who gave me a ride to my office was very kind. More

by jacquedyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
September 12, 2012

I was pleasantly surprised today when Derek Hightower called me and informed me that my part of my service was actually being covered under my warranty! It made my day! Also my car was ready sooner than More

by Dawn Gunther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 07, 2012

Frank Kelske followed up with me after I called into dealership setting up times to meet with him.He share information why I should consider I new Mercedes vs. a used car. I liked his friendly honest a More

by craig anger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Kelske
September 07, 2012

My 25th anniversary gift from my husband was my 2008 Mercedes Benz C300. Which I love. He purchased it in Sugarland. I am so glad because the service has been excellent. The people are curteous and very More

by Iris J Schultze
Quality Of Work
Price
Recommend Dealer
Yes
September 04, 2012

My service advisor Derek Hightower gave me the best service I have ever had. He explained everything I needed to know really clear to me. And since this is my first time at MB Sugarland. Derek show me More

by mbenz550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 28, 2012

I had the most positive experience with Kurt Houser buying my new car. We were not going to purchase, only look on a Friday night on the way to do errands. Kurt was not pushy and made the whole exper More

by Ginger Stephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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