![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Mercedes-Benz of Sugar Land
Sugar Land, TX
Filter Reviews by Keyword
By Type
Showing 511 reviews
Worked with the MB Sugarland team in the past with annual checks up and such. They were very helpful and that is what brought me back to them. I went online at MBUSA.com and did my application and was appro checks up and such. They were very helpful and that is what brought me back to them. I went online at MBUSA.com and did my application and was approved and then searched for a vehicle and they sent me directly to MB Sugarland. Their communication with me was great, very polite with updates and setting a meeting to test drive the car and had all the information that I needed to make my decision. That sort of professionalism and knowledge is outstanding to me and I value it very much. I look forward to my continued relation with MB Sugarland. Best regards, Chris Sanchez Executive Information Security Engineer/Architect Security and Privacy IBM Global Business Services 720-395-1998 office 832-423-0726 mobile 509-355-6690 fax cmsanchez@us.ibm.com More
Service was efficient, effective, friendly, informative and overall, I was greatly influenced in a great manner. I would recommend this service and Mr Tamas to all my friends. Very please with all aspect and overall, I was greatly influenced in a great manner. I would recommend this service and Mr Tamas to all my friends. Very please with all aspects of this process. More
We are from the Albany, NY, area...Keeler Motor Car is our dealer there. Derek and every other person we came into contact with were excellent. Talk about Southern hospitality! Derek carefully explaine our dealer there. Derek and every other person we came into contact with were excellent. Talk about Southern hospitality! Derek carefully explained everything about our check-up (B, 20,000 + miles) and we were very impressed at the speed at which we were taken to the loaner area. We were in and out in a short time. The same held true when we picked up our car. Derek came to meet us and once again explained the service that was done. We hope there will be no need to return to the dealership, since our family members will only be in Houston for another year and a half, but we'd definitely buy a car there if the opportunity presents itself. Our own car, which had 17 hours of a buggy road trip on it since we'd driven all the way from New Smyrna Beach, FL, just a few days before, was returned to us in pristine condition, something we really do appreciate. We were shocked that the dealership agreed to take us in for the check-up since it was a holiday week. Thanks to all of you who had anything to do with our experience in Sugar Land. We are very appreciative of your excellent service and friendliness. Nancy and Jim King, Niskayuna, NY, 12309 and NSB, FL. More
Great service and location. Sales people are knowledgeable and do not pressure you. They took their time in test driving a few vehicles to assure satisfaction. But paid way more than vehicle was knowledgeable and do not pressure you. They took their time in test driving a few vehicles to assure satisfaction. But paid way more than vehicle was worth. (Should have done my homework before....) More
Frank was honest, fair, and really took the time to show me my vehicle's features. Entire sales process was smooth. Salespeople and support was friendly and did not pressure me to purchase anything I did no me my vehicle's features. Entire sales process was smooth. Salespeople and support was friendly and did not pressure me to purchase anything I did not want. More
What a pleasant experience at the Mercedes Benz Sugarland, dealing with Frank Kelske was great. He was extremely knowledgeable, professional, kind and made the whole process very easy and smooth!! Sugarland, dealing with Frank Kelske was great. He was extremely knowledgeable, professional, kind and made the whole process very easy and smooth!!! I will buy from Frank again on my next purchase. Thank you. More
I am not sure who did the touch up paint repair on my car. When I bought it there was a scratch on the bumper which Edwin picked up today to have repaired. When he returned it that looked great but I n car. When I bought it there was a scratch on the bumper which Edwin picked up today to have repaired. When he returned it that looked great but I noticed some touch up in another area. He said it was scratched and I had not seen a scratch there but after it was touched up I noticed it immediately. If there was a scratch, I never noticed it but now the touch up is noticeable. I wish they would have left it alone. More
Dealing with Frank Kelske was an absolute pleasure. Extremely knowledgeable and was clear and concise on all explanations. Experience could not have been any better. I will buy from Frank and Mercedes Extremely knowledgeable and was clear and concise on all explanations. Experience could not have been any better. I will buy from Frank and Mercedes of Sugar Land again on my next purchase. Thank you. More
I had a very pleasant buisness meeting with Mr. Kelske. Mr. Kelske was easy to talk to.We laughed alot he listen well to what I wanted and needed in the car I was trying to purchase. In my book he is first Mr. Kelske was easy to talk to.We laughed alot he listen well to what I wanted and needed in the car I was trying to purchase. In my book he is first class all the way. Sincerly, Glenda Hebert. More
Maybe its the car, I love it and so does my wife. But it is really more than that. Frank was easy to deal with and very knowledgeable about his product. This is the second car that I have purchased from hi is really more than that. Frank was easy to deal with and very knowledgeable about his product. This is the second car that I have purchased from him. He found the car that I wanted and did it quickly. He is responsive and a pleasure to deal with. I would buy from him again. Shel Erikson More