Mercedes-Benz of Sugar Land

Even though I have other MB dealership near me, I still go to MB Sugarland - particularly because of the good service they provide. Derek has always been helpful and even if I come unscheduled - he always go to MB Sugarland - particularly because of the good service they provide. Derek has always been helpful and even if I come unscheduled - he always provide accommodations. Always explains everything clear and confirms all services done and if there's a charge for extra things I asked (to be installed and/or looked at - e.g. non warranty stuffs), he always double checks with me about the charges and that if I really wanted to go with it (which means, I can always change my mind). I've been to some dealerships around town where they don't give the customers such options and just go with the charges. More

Great Service and great experience to buy my car. The salesperson Mr. Santiago had great knowledge and was very friendly. I am very happy with my new MB, love it! salesperson Mr. Santiago had great knowledge and was very friendly. I am very happy with my new MB, love it! More

I have owned my Mercedes for over seven years. It has been a wonderful experience! The reason I purchased my automobile was because I wanted a luxury car. Both Lexus and Mercedes gave me exemplary serv been a wonderful experience! The reason I purchased my automobile was because I wanted a luxury car. Both Lexus and Mercedes gave me exemplary service when I was in the process of my purchase. (I was a finance manager of an automobile dealership in Texas) The decision to purchase a Mercedes vs Lexus came down to service after the sale. Mercedes explained in great detail what to expect. I must say that after 7 years, they have never waivered from their commitment. My current Service Manager is Paul Tamas. I always feel as though my car is in excellent hands and I can trust the knowledge and honesty that I need in my ownership of a vehicle. Thank you Paul Tamas and Mercedes for making my ownership of a Mercedes-Benz everything that I was promised! More

Tammy Stafford was very helpful and informative to any questions that I had. The service performed on my CLS 63 AMG was done in a timely manner and I was extremely satisfied with the service rendered to m questions that I had. The service performed on my CLS 63 AMG was done in a timely manner and I was extremely satisfied with the service rendered to my vehicle. I will return for any future service to my car. More

Frank Kelske has always taken care of me. He is straight up and honest, he shows me all my options and goes out of his way to make sure that I am happy with my choice. This is my third transaction with Fra up and honest, he shows me all my options and goes out of his way to make sure that I am happy with my choice. This is my third transaction with Frank and I will not go anywhere else! More

I purchased my first Mercedes Benz (2013 M 350) and it was a great experience. Frank is very professional and knowledgeable and kept me updated through the entire process. I've purchased a lot of cars was a great experience. Frank is very professional and knowledgeable and kept me updated through the entire process. I've purchased a lot of cars over the years and the experience that I had with Frank as well as the finance manager was certainly one of the best. While I do not live near the dealership it was certainly worth the drive. So If your thinking about a new Mercedes call or email Frank and experience the professionalism that you'd expect from Mercedes Benz. More

Great experience. Humberto was great to work with. He had knowledge of all of the functions on the cars I looked at and drove. He was a professional, no pressure, and extremely respectful to work with. I wil knowledge of all of the functions on the cars I looked at and drove. He was a professional, no pressure, and extremely respectful to work with. I will recommend Humberto and shop at the dealership again. More

Mercedes Benz of Sugarland along with Roshon George gave me and my wife the best experience we have ever had at a dealership. Both helpful and insightful without a hint of pressure. Roshon was accommodating me and my wife the best experience we have ever had at a dealership. Both helpful and insightful without a hint of pressure. Roshon was accommodating to my every need. I can be unyielding and difficult but Roshon and the folks at Mercedes Benz of Sugarland made our purchase a true joy. It was not only pleasurable but we shared many laughs throughout the process. And, they we able to build our excitement to the point of giddiness over our new car. If you are considering a new, used, or certified pre-owned vehicle your owe it to yourself to visit our new friends at Sugarland. - Michael H. More

Cesar was very fast and efficient had a great buying experience with MB Sugarland!!!! I would definitely recommend MB Sugarland to all of my family and friends. I am a truly satisfied customer!!! experience with MB Sugarland!!!! I would definitely recommend MB Sugarland to all of my family and friends. I am a truly satisfied customer!!! More

Great buying experience! David did a great job getting the transaction done smoothly and without any drama. Woould definately work with David in the future. the transaction done smoothly and without any drama. Woould definately work with David in the future. More